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Mandarin Oriental, Singapore

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Mandarin Oriental, Singapore
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5,137 Reviews from our TripAdvisor Community

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Showing 3,871: English reviews
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Chiang Mai
Reviewed 2 days ago NEW

Excellent accommodation with breathtaking view. Excellent housekeeper services. Good WiFi. Thank you for my Birthday cake. I'm totally impressed. Thank you so much :) First night of my stay, there was a problem about air-conditioner and room temperature control that it was not properly cool. So I told receptionist a problem and then mister technician came to my room (1606)...

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Helpful?
1Thank ThomasthorPetzy
Zurich
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The location and the service level could not be better at this hotel. The rooms are rather small for modern five-star plus hotels, but the excellent staff, the great restaurant choices and the wonderful pool and gym are truly outstanding. This business hotel with wonderful views on MBS and only a short walk along the Esplanade to CBD also offers...

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Helpful?
3Thank TobyZurich
About Hotel's Favourite Review
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your glowing review. We are overjoyed that you revelled in the excellent gastronomic offerings and our contemporary facilities dedicated to offer relaxation and rejuvenation to all our guests. We are indeed fortunate to be situated at the pulse of Marina Bay, which offers many guests like yourself, convenience and a breathtaking panoramic view....

Brussels, Belgium
Reviewed 2 days ago NEWvia mobile

We went to Singapore for three days. From the arrival I was surprise that our room was not available. We did mention by mail that we would arrived very early in morning. I had to negotiate a half journey rates to get my room. They mention that room was not ready and the moment I agree to pay additional charge...

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Helpful?
1Thank Gregory M
Reviewed 3 days ago NEWvia mobile

This hotel is one of the best I have stayed in. We had a king room facing Marina Bay. It was large and the bed was so comfortable it was like sleeping on a cloud. I love how they come a turn down the bed early evening and provide additional water tea and clean towels each day. And little things...

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Helpful?
Thank Ann-Maree A
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your wonderful praises. We are indeed fortunate to be strategically located in the heart of Marina Bay, surrounded by fantastic views. I am elated to hear that our plush bed and intuitive turn down service provided you with a relaxing stay in your well-appointed room as we are often meticulous in details to...

Canton of Basel, Switzerland
Reviewed 3 days ago NEW

The Mandarin Oriental is my hotel of choice in Singapore. Despite the fact that it is big, it still manages to retain personal touches and make each guest feel welcome. The situation of the hotel is excellent, the fittings first class, but it is the wonderful staff which makes it special. The breakfast buffet is the best of any hotel...

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1Thank Marie D
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your glowing review. We are overjoyed to hear that our dedicated colleagues went the extra mile to ensure you had a home away from home experience. It is also a pleasure to know that you appreciated our contemporary furnishings that were designed to elevate the guest experience. Your ringing endorsement of the gourmet...

Hong Kong, China
Reviewed 3 days ago NEWvia mobile

We stayed in this hotel for 3 nights. We checked in the afternoon time. Check in time was relatively long compared to other 5 star hotel. Our check in staff kept reminding us that wifi is not included in the room rate. I overheard other couple next to us during check in, they were also reminded the same thing. Luckily,...

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Helpful?
Thank Khayana
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for taking time off to share your thoughts with us. Your compliments on the gastronomic excellence at Melt Café are truly appreciated and will be shared with the team. I am also delighted to hear that you were able to bask at our stylish outdoor pool which rewards many guests like yourself, a picturesque...

Sydney, Australia
Reviewed 4 days ago NEW

Great hotel in great location! Beautifully laid out and clean and lovely rooms. Staff all very kind, caring and helpful!!! I would definitely recommend this hotel to anyone and stay there again! Thank you

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2Thank CassandraL1990
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for recommending our hotel to other travellers. We are thrilled to hear that you found our prime location convenient to many popular attractions and entertainment venues. Your compliments on the cleanliness of our well-appointed room is greatly appreciated, and it certainly makes our day to note that the legendary hospitality provided by our amicable...

Spain
Reviewed 4 days ago NEWvia mobile

I stayed here whilst on holiday in Singapore , I did a 2 centre holiday to also include Phuket , the hotels location is great just off orchard road , the cool air conditioning is a delight from the humidity , excellent service , great food , tad expensive , but Singapore is. Will return.

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Helpful?
Thank grpburns1970
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your positive review. We are glad that you experienced excellent hospitality throughout your stay, from our well-appointed room, strategic location to our world-class hospitality and culinary delights. We are greatly flattered to note that we have exceeded your expectations in all areas and we warmly welcome you back for another memorable stay. Yours...

Spain
Reviewed 4 days ago NEW

Having stayed here before we knew what to expect which was pretty much excellent all round. This time we wanted to relax by the pool which is great with plenty of sunbeds and staff eager to please. The Club lounge is first class with great food and service which I would recommend.

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Helpful?
Thank SGGSPAIN
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest We are ecstatic to hear that you had a relaxing time by our gorgeous outdoor pool fitted with cabanas for the ultimate indulgence. It is also delightful to note that our highly competent colleagues at the Oriental Club Lounge provided you with exemplary hospitality, which we are often cited for. Thank you once again for recommending...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Came here for a special dinner with friends who were visiting from the UK. It was a Monday night, so fairly quiet. We had drinks on the terrace overlooking the harbour and the city view which was pretty impressive as the sun went down. Service in the terrace bar was pretty slow (despite being quiet) and we had to ask...

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Helpful?
Thank samndan2000
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for taking the time to share your thoughts with us. I regret to hear on your feedback regarding service efficiency and cleanliness of our restaurant. Kindly be assured that the highlighted concerns have been duly noted and will be addressed as a priority. Training efforts will also be stepped up to enhance our service...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Dolce Vita at Mandarin Oriental
Dolce Vita at Mandarin Oriental
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for five consecutive years (2012 to 2016). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 

Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: £214 - £354 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Travelocity, Booking.com and Jetsetter so you can book your Mandarin Oriental, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental
Hotel Style:
#4 Romantic Hotel in Singapore
#7 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#10 Family Hotel in Singapore
#16 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Singapore staff and other travellers.
43 questions
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Questions? Get answers from Mandarin Oriental, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get the highest floor with Marina Bay views”
 of 5 bubbles Heals31, 20 Feb 2017 | Read review
“More expensive but club rooms are worth it.”
 of 5 bubbles Bellatravelscom, 20 Feb 2017 | Read review
“overlooking the Marina Bay is fabulous at night but more expensive”
 of 5 bubbles N4102FHdavidk, 18 Feb 2017 | Read review
“High floor with Marina Bay view”
  • Club Room Marina Bay View
  • Panoramic view of Marina Bay from Club room level 21
  • View from Club Room level 21st
 of 5 bubbles Gia24, 16 Feb 2017 | Read review
“Choose a Club Room with access to the Club Lounge”
 of 5 bubbles Crofts52, 15 Feb 2017 | Read review
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