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Grand Copthorne Waterfront Hotel

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Grand Copthorne Waterfront Hotel
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2,091 Reviews from our TripAdvisor Community

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Showing 1,832: English reviews
Millom, United Kingdom
Reviewed 2 days ago NEW

This is a large hotel mainly catering to business people. It's modern, very spacious with nice decor. Bedrooms are well appointed with tea/coffee making facilities. We thought prices were expensive - but then we found that prices everywhere in Singapore were high! All the staff were attentive and helpful, particularly Ted who was attentive and polite even when the bar...

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Thank GailB B
East Riding of Yorkshire, United Kingdom
Reviewed 3 days ago NEW

Well service elevators then. We were very lucky to be given room on 30th floor when checking in very early after our flight. Thanks to reception staff for that - but we got room 3020 located next to fleet of service elevators going up and down all day and more importantly at night. The noise was bearable but maybe I...

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Thank Martin H
Singapore, Singapore
Reviewed 5 days ago NEW

Good room and amenities. Great and contemporary set up in the lobby and restaurant. Breakfast is good but the restaurant is very very busy, it can not really keep up with the workload during peak time. Close to the waterfront with endless choice of restaurants and cafes.

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Helpful?
Thank Travel3113
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Travel3113, Thank you for taking the time to share your review of the hotel. It is with delight to know that you liked the hotel’s lobby and F&B outlets that were relaunched in June 2016 following the completion of the makeover project. Your feedback on Food Capital is greatly appreciated and we thank you for your kind patience during...

Reviewed 1 week ago

Staff at reception was not friendly at all and showed no empathy for their guests. I booked a room in this hotel for two nights before and four nights after a conference that was going to take place at the same hotel. Because I booked and paid for a more expensive room than the one which was covered by the...

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Helpful?
Thank Joana D
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Ms. Joana D, Thank you for taking the time to write a review of our hotel. It is with regret to know that you did not enjoy your stay with us. We sincerely apologise for any inconvenience that you may have experienced while staying with us. Guest satisfaction is one of our top priority and we are sorry that...

Perth, Australia
Reviewed 1 week ago

After checking TripAdvisor in respect to this Hotel, I took a punt and booked 4 nights accommodation in a 2 room suite. This is because it almost appeared to be a 50/50 chance that the rooms and bedding was going to be clean according to reviews. I am so glad I did. This Hotel was absolutely fantastic in service, cleaning,...

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1Thank wazza71
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear wazza71, Thank you for taking the time to write a thoughtful review of our hotel. It is with delight to know that you had a pleasant stay at our hotel. Your positive commendation for our staff, Ravin is greatly appreciated. It will definitely serve as an encouragement for the entire team to strive towards exceeding our guests’ expectations each...

New Delhi, Delhi, India
Reviewed 1 week ago

We stayed here for five nights. Good options for breakfast for Indians but not much for dinner. Adjacent to waterfront and view looks too good. Wifi is not free; so better negotiate before finalizing. Public transport easily available.

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2Thank Ankurberi79
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Ankurberi79, Thank you for sharing your feedback with us. We are glad to know that you enjoyed the breakfast served at our interactive buffet restaurant, Food Capital. With regard to your comment on the availability of Wi-Fi, you may wish to sign up as a member of the My Millennium Guest Loyalty Programme to enjoy complimentary WiFi connectivity the...

Seattle, Washington
Reviewed 1 week ago

We booked the Grand Copthorne after reading reviews on Tripadvisor, and after spending three days there we would stay again! We upgraded to a view club level, and the additional cost was well worth the price. The view of the waterfront and downtown was spectacular, on the river walk which is beautiful and fun, the breakfast buffet was excellent, and...

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Helpful?
Thank GetBent58
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear GetBent58, Thank you for sharing a review following a recent stay at our hotel. We are happy to know that you enjoyed your stay with us and especially liked the exclusive privileges at the Executive Club Lounge. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel in the not too distant future. Yours sincerely Yogeswaran...

Durham
Reviewed 1 week ago via mobile

Eventually catching up so apologies for a late review. We "lived" at the GCW in 2011 while my husband worked in Singapore, so this return 5 day visit had a lot to live up to. The foyer and restaurants have had a total renovation and are bright and modern. We stayed in the Club level with all the usual perks....

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Helpful?
Thank Durhamlady13
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Durhamlady13, Thank you for your continuous support of our hotel. It is our pleasure to have you with us and to experience the hotel after the recent makeover project in June 2016. Your kind commendation for the Executive Club team is greatly appreciated. We can’t wait to welcome you back to the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran...

Reviewed 1 week ago

we stayed here for 3 nights. Lovely waterfront location, Staff was really helpful and nice. Great ambiance. Good range of breakfast buffet including Chinese, Indian, English breakfast etc. Comfortable and spacious rooms. They provided room slippers, bathrobe, torch, iron and iron board, Hair dryer etc. .Overall, a lovely hotel with courteous staff in a nice and convenient location Quite comfortable...

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Helpful?
Thank sonal r
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear sonal r, Thank you for taking the time to share a review of our hotel. It is with delight to know that you liked the hotel’s location along the scenic Singapore River and enjoyed dining at our interactive buffet restaurant, Food Capital. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel whenever you visit Singapore...

Barton-le-Clay, United Kingdom
Reviewed 1 week ago

Used this hotel twice . One night on arrival(Jan) in Singapore and one night after returning from a cruise before flying home (Feb) Very friendly but efficient check in , baggage handling excellent and delivered promptly once room had been allocated. Great buffet breakfast with excellent choice but very busy during peak periods.Nice bar in the evenings with good atmosphere...

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Helpful?
Thank jeffkinsmen
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear jeffkinsmen, Thank you for sharing your positive review of our hotel. It is our pleasure to know that the team has exceeded your expectations each time you stayed with us. We are delighted to know that you were satisfied with various aspects of your stay at our hotel. We can’t wait to welcome you back to the Grand Copthorne...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Food Capital
Food Capital
Cuisines: International, Asian, Chinese
Grissini
Grissini
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Region: Singapore > Singapore > The Quays
Price Range: £106 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#32 Spa Hotel in Singapore
#72 Romantic Hotel in Singapore
#80 Luxury Hotel in Singapore
#81 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Copthorne Waterfront Hotel staff and other travellers.
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Questions? Get answers from Grand Copthorne Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river facing room for a spectacular view.”
 of 5 bubbles wazza71, 12 Feb 2017 | Read review
“Upgrade to club level, well worth the cost.”
 of 5 bubbles GetBent58, 10 Feb 2017 | Read review
“20 floor or above for fantastic city views”
 of 5 bubbles jeffkinsmen, 9 Feb 2017 | Read review
“High floor room”
 of 5 bubbles Fairlie, 4 Feb 2017 | Read review
“We enjoyed executive floor”
 of 5 bubbles Annian90, 3 Feb 2017 | Read review
5 of 5