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Grand Copthorne Waterfront Hotel

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2,040 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
Somerset West, South Africa
Reviewed 2 days ago NEW

We loved this hotel – definitely no complaints whatsoever. The location is great, right on the river. The walking paths on both sides of the canal lead to a variety of restaurants, shops, and beautiful spots. If you keep going far enough, you end up at the Marina Sands and Gardens on the Bay. Also it is only a 2km...

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Helpful?
Thank DanO68
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

Very Attentive staff , food selection was good room was very comfortable, reception and restaurant very good after the recent renovation, great service at J's salon on the 3rd floor , with a stress relieving massage in great modern surroundings with professional staff.Always book a taxi as taxi queue can get long.

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Helpful?
Thank Jim B
yorkshire
Reviewed 4 days ago NEW

Stayed here for 1 night after a cruise wished we had more time. Check in very quick luggage arrived quickly and the view from room 1106 - definitely the wow factor looking out over the river towards Marina Bay Sands hotel and the Wheel. Many thanks for the speedy check in and the fantastic room. Big thank you from my...

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Helpful?
Thank mo_roYorkshire
Singapore, Singapore
Reviewed 5 days ago NEW

Stayed a night at this hotel. Room is very small with very limited items in it. Even a local phone call is charged...location wise is a bit out of the way though there is a shuttle bus which is not that frequent.

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Helpful?
Thank C_Soh62
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear C_Soh62, Thank you for taking the time to share your feedback with us. With regard to your feedback on local calls, we would like to share with you that the portal Handy phones provided in the guest rooms allow guests to make complimentary local and international calls. Please do not hesitate to contact our Duty Manager should you require...

Reviewed 1 week ago

I would say this is a hotel with reasonable luxury in Singapore. Very lovely staff and when I visited there was a construction in progress at some part of the hotel. The night staff at the entrance could sound little rude but daytime staff are amazing !

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Helpful?
Thank Sujay T
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Sujay T, Thank you for taking the time to share a review of our hotel. Your comments on the service standard provided by the team is greatly appreciated. We would also like to share with you that this phase of refurbishment works has been completed. The pleasure will be ours to welcome you back to the Grand Copthorne Waterfront...

Mauritius
Reviewed 1 week ago

We stayed with my family at the hotel. Average rooms and well organised. The Concierge service was excellent. Mathan Kumar did a great job for me for searching for stores in Singapore of things that we needed to buy. Mathan is an asset to this hotel.

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Helpful?
Thank abi466
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear abi466, Thank you for taking the time to write a review of our hotel. It is with delight to know that Kumar’s service has exceeded your expectations during your stay with us. We will definitely convey your positive comments to him. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran Veerasamy Hotel...

Singapore, Singapore
Reviewed 1 week ago

It was New Year's Eve and we got the Suite on the 28th floor. It was superb. Room was big and clean, as advertised. I liked that they already had the iron and board in the room. We got the smoking floor but we were not engulfed by smoke as soon as we exited the elevator so that was a...

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Helpful?
Thank ArndyArndy
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear ArndyArndy, Thank you for staying with us during the New Year’s holiday. It is heartening to receive your wonderful commendation for the team. Your kind comments will definitely serve as en encouragement for the team to continue striving towards exceeding our guests’ expectations each time they stay or dine with us. We have taken note of your feedback on...

Melbourne, Australia
Reviewed 1 week ago

I think this hotel is good overall (your ratings dont permit a good review only Average or Very Good!) Currently the location is OK (they are building a tube station right in front - so should work well for this hotel in the future) and there is a large shopping complex about 5 minutes walk away. Most of the other...

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Helpful?
Thank treveka522
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear treveka522, Thank you for taking the time to share a review of our hotel. We are happy to have you with us during the New Year’s holiday. Your comments on the complimentary shuttle bus service and breakfast served at our interactive buffet restaurant, Food Capital are greatly appreciated. We look forward to welcoming you back to the Grand Copthorne...

Reviewed 1 week ago via mobile

Great hotel.. close to malls and hawkers. Rooms are good size and nice, no complaints with hotel, and staff made the experience pleasant.. would like to thank Michelle, Poul and Raven for their exceptional customer service.. we frequently visit Singapore and this hotel is best value for money as we have teenage kids and require their own room.. We will...

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Helpful?
Thank Buhay S
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Buhay S, Thank you for taking the time to write a review of our hotel. We are delighted to know that you had a pleasant stay with us. We appreciate your kind commendation for the Front Office team. The pleasure will be ours to welcome you back to the Grand Copthorne Waterfront Hotel whenever you visit Singapore again. Yours...

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

We stayed in this hotel over New Year. It is a good 15-20 minutes walk to Clark Quay along the Singapore river waterfront, so might not suit some people. Our room was a good size and was on the 13th floor which was also quiet. The reception, concierge and door staff were all very friendly and helpful and the only...

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Helpful?
Thank VPaterson355
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear VPaterson355, Thank you for choosing to stay with us during New Year. Your positive commendation for the Front Office and Concierge team will definitely serve as an encouragement for the team to continue striving towards exceeding our guests’ expectations each time they stay with us. Your feedback on the crowd during breakfast is much appreciated and we thank you...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Food Capital
Food Capital
Cuisines: International, Asian, Chinese
Grissini
Grissini
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Region: Singapore > Singapore > The Quays
Price Range: £103 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#33 Spa Hotel in Singapore
#72 Romantic Hotel in Singapore
#81 Business Hotel in Singapore
#84 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Copthorne Waterfront Hotel staff and other travellers.
26 questions
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Brisbane, Australia

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Questions? Get answers from Grand Copthorne Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor and river view”
 of 5 bubbles mo_roYorkshire, 12 Jan 2017 | Read review
“Rooms facing the river have better views”
 of 5 bubbles ArndyArndy, 6 Jan 2017 | Read review
“See my description above - rooms are comfortable...lots of buildings around so make sure you ask for a decent view in to the distance.”
 of 5 bubbles treveka522, 6 Jan 2017 | Read review
“We had a lovely view of the river below.”
 of 5 bubbles eastoegirls, 4 Jan 2017 | Read review
“Ask for upper floors' river view room (west facing)”
 of 5 bubbles NanPetMumbai, 4 Jan 2017 | Read review
5 of 5
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