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Hotel Jen Tanglin Singapore

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#37 of 309 Hotels in Singapore
Certificate of Excellence
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Hotel Jen Tanglin Singapore
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418 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed yesterday NEW via mobile

I stay at this hotel fairly regularly, and the staff is always friendly and accommodating. The rooms are small but efficient, and they are updated with the necessary modern conveniences such as USB ports and universal power outlets. The club lounge usually has plenty of food choices. Great beds. Poolside is okay. The gym could use a few more machines,... More 

Thank Flylow47
Surat Thani, Thailand
Level Contributor
331 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 2 days ago NEW

This was our third visit to this hotel in the past four years. We booked a club room on this occasion based on our experiences of such rooms and the standard of service in such rooms in other hotels in the Shangri La group. When we arrived from the airport, there was no one around to assist with our luggage.... More 

Thank Suratrichard
Sydney, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Looking for a relaxed, hip, social vibe, look no further. Great free easy wifi, good club lounge, great gym, pool and spa/sauna. Plenty of modern in room amenities. Great lobby coffee shop. If you're top Golden Circle the late checkout is perfect for Singapore. Close enough to Orchard without being in the middle of everything. Pleasant friendly and welcoming staff.

Thank Mark A
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Mark A, Thank you for your kind five-star review! It is pleasant to know that you enjoyed the overall ambience and décor of the hotel and our various facilities available. The hotel is situated within a 10-minute walk away from the heart of Orchard Road, which has benefitted many guests in terms of convenience. My team and I are... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Fully renovated. Interior Designers make this place look and feel rather like a coffee club, I assume it's supposed to be "cool" like that. I found design rather having a strong tendency towards "Kitsch" and appearing "wanna-be-posh", artificial design lacking harmony and authenticity. As with Jen Orchard-gateway one thing I do not like is the room climate, I always feel... More 

Review collected in partnership with shangri-la.com

Thank CanningPark
Vadodara, India
Level Contributor
121 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

enjoyed stay hotel is very nice ambience and rooms are very good and very clean. and i would give 4.5 out of 5 to rooms. I stayed on the room which is very good with all the requirements.room service and food is excellent.

Thank krudev
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Krudev, Thank you for your kind review and we are delighted to hear that the hotel's ambience and food quality delivered is satisfactory. My team and I hope to have the pleasure of welcoming you back for another stay with us. Best regards, Vathsala Subramaniam General Manager More 

Level Contributor
98 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 1 week ago

This hotel has a good location about a 10 minute walk to orchard road and close to the Hard Rock Cafe and Jamie's Italian restaurant. You also have the shaw theatre cinema about 15 minutes walk and the broader orchard shopping experience. The check in was fast and efficient under a free night golden circle room redemption. The bedroom was... More 

1 Thank KentHonestTraveller
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear KentHonestTraveller, Thnak you for your kind review! We are glad that the hotel is convenient located to many places of interest which has benefitted your stay. The efficient service delivery of my team is greatly motivated by their continous efforts and meeting loyal guests like you! It is wonderful that the design of our guest room works for you!... More 

East Lothian, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Stayed last week at this splendid hotel. The location is very handy to the bottom of Orchard Road which opens the gateway to classy shops and restaurants. The hotel is very clean the service brilliant and friendly. The room whilst superior could have been bigger but the size of the bed was immense. The breakfast was as good as I... More 

Thank Alan W
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Alan W, Thank you for your excellent review! The hotel location has indeed benefitted many travellers as it is convenient to many places of interest. The thoughtfully designed rooms has the basic things done right such as a good bed and and a powerful shower. We appreciate your kind loyalty to the hotel and it will be our greatest... More 

Level Contributor
3 reviews
Reviewed 2 weeks ago

On arrival we were met by the friendliest front of house staff you could wish for. The consierge was a delight, amusing and very knowledgeable also a great help in planning our activities during our stay. The food although not the cheapest around was plentiful and prepared to a very high standard, the evening buffet was good value for money.... More 

Thank Ron P
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Ron P, It is our greatest delight to receive your review, it is words like yours that motivates the team to continously strive for service excellence. J65 has always received positive comments and we are glad that you were able to experienced it! My team and I look forward to welcoming you back again. Best regards, Vathsala Subramaniam General... More 

1 review
Reviewed 2 weeks ago

Had pleasure of staying at this hotel for 3 nights on way back from New Zealand. Staff excellent, in particular the restaurant manager, Nabil, who was very pleasant to speak to and most helpful in giving advice on nearby locations. Location of hotel good, particularly for Orchard Road and use of taxis to other places very reasonably priced. All in... More 

Thank Margaret T
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear Margaret T, Thank you for the kind review of the hotel. We are delighted to hear that you have found the colleagues a highlight of your stay! It is comments like your that will motivate the team to continously strive for service excellence. The hotel's strategic location has certainly benefited many travellers are it is near the famous Orchard... More 

Dublin, Ireland
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago via mobile

Stayed on business. Buffet style breakfast which will satisfy nearly everyones requests.. a lovely cafe in reception as well.. Buffet style dinner is excellent with themed nights e.g. Steak night.. Rooms are very comfortable, good size gym/sauna/steam room.. Central location to the shops/Orchard road.. Service excellent and very honest staff - my colleague left his ipad in the room when... More 

Thank PKing_Eire
HJTSGM, General Manager at Hotel Jen Tanglin Singapore, responded to this review

Dear PKing_Eire, Thank you for the kind review and we appreciate your kind words of J65 and Jen's Kitchen On-the-Go. The facilities around the hotels has certainly contributed well to the experiences and it is our pleasure to ensure the stay was a smooth and enjoyable one! My team and I look forward to welcoming you back for another stay... More 

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Tanglin Singapore delivers quality, comfort and value to travellers who appreciate the important things done well; stylish and comfortable rooms, enthusiastic and upbeat staff, easy efficiency and simple pleasures delivered fuss free. An energizing new hotel that offers "local experience" and cultural insights through an "in the know" team. Hotel Jen Tanglin has undergone a major renovation. All guest rooms, suites and the bright, 24 hour accessible Club Lounge are completely refurbished and open. The rooms and Club Lounge are designed in a new and contemporary style, with a very unique and distinct feel to it. Each room is equipped with an individual WiFi access point, we offer fast and free wireless internet access across the property. Multiple USB and universal plugs have been added to the rooms for the guest's convenience. Bathrooms have spacious walk-in showers and a powerful hair-dryer, along with the premium amenities on offer. The ground floor reception and main restaurant area are partially under renovation. The new lobby will open on 2 November, followed by a new restaurant and Jen's Kitchen To-Go concept on 2 December. By the end of November all works will have resumed. The hotel is currently in the final stages of fitting out the public areas and there are no noisy works happening any more. The large pool and sundeck, with the attached restaurant Ah Hoi's, a dining institution in Singapore serving authentic local food in a casual setting, are operating as usual. Hotel Jen Tanglin Singapore is conveniently located on the Orchard Road shopping district. We are within walking distance from the serene Botanic Gardens, a UNESCO world heritage site. The hotel is connected to Tanglin Mall, where shops, cafes, restaurants and supermarkets are easily within reach. Camden Medical as well as Gleneagles Hospital are within 3-minute walking distance. A free shuttle service is provided to Orchard Road, as well as weekday morning shuttle services to the Central Business District. We are looking forward to welcome you to Hotel Jen Tanglin and make sure you have a memorable visit in Singapore. ... more   less 

Additional Information about Hotel Jen Tanglin Singapore

Address: 1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)
Region: Singapore > Singapore
Price Range: £129 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Tanglin Singapore 4*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Priceline, Travelocity, Shangri-La Hotels and Resorts, Asiatravel.com Holdings and Jetsetter so you can book your Hotel Jen Tanglin Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Traders Hotel Singapore
Singapore Traders Hotel
Traders Singapore
Hotel Jen Tanglin Singapore
Hotel Style:
#22 Spa Hotel in Singapore
#37 Luxury Hotel in Singapore
#42 Romantic Hotel in Singapore
#63 Family Hotel in Singapore
#65 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Tanglin Singapore staff and other travellers.
33 questions
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Questions? Get answers from Hotel Jen Tanglin Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As one spends so little time in the room it does not matter which one to stay in”
 of 5 bubbles 874alanw, 19 Nov 2016 | Read review
“14th Floor was okay for us.”
 of 5 bubbles DerekC372, 5 Nov 2016 | Read review
“Ask for pool view”
 of 5 bubbles jonesjohn50, 1 Nov 2016 | Read review
“Choose a room facing the pool”
 of 5 bubbles VillaMariaGuests, 26 Oct 2016 | Read review
“Book a club floor - alcohol is very expensive in Singapore so make use of Happy Hour”
 of 5 bubbles justingM4036MB, 18 Oct 2016 | Read review
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