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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,447 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
Reviewed today NEW

Quick overnight stay on a recent stop over in Singapore. This is the 2nd time of visiting Shangri-La Singapore and even though renovations are underway its still a lovely place to stay just outside the hustle. Stayed in the Garden Wing and fortunately got a growing floor room which from the balcony / patio few steps up into the well...

Review collected in partnership with shangri-la.com
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Helpful?
Thank JimKX
Yallingup, Australia
Reviewed yesterday NEW

We stayed in May 2016. The room was lovely, the breakfast was amazing and the service was mostly good! Our main issue was that we were judged the moment we arrived. We stopped on our way back from our holiday in Koh Samui. We were dressed in t-shirts and shorts and had our well-behaved 16 month year old with us....

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Thank Billie B
Perth, Australia
Reviewed yesterday NEWvia mobile

Checked in at Garden Wing dedicated lobby due to renovations to the iconic main lobby. Staff were incredibly well organized and efficient. King double room was spacious and stylish. Throughout the stay,all staff were incredible Breakfast buffet at "The Line" was overwhelmingly good -with the biggest and best variety I hVe sent in over 35 years of international traveling. Really...

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1Thank Trent B
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Trent B, Thank you for taking the time to share this positive review with us. We are delighted to hear that you enjoyed your stay in the Garden Wing and appreciate your compliments about our hotel and The Line. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La Hotel,...

Reviewed yesterday NEW

Everything about this hotel is first class.The Concierge Team, Reception and Hotel Management Team are the best I’ve ever had the pleasure of dealing with. Thank you Nora again for taking care of us at the Valley wing, totally professional and excellent service. Thank you to Jergan our favorite waiter who always stops to see how we are and tends...

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Helpful?
2Thank KatParry
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Mark and Kathryn, Thank you for sharing this encouraging review with us. We are delighted that you enjoyed yours stay in the Valley Wing and appreciate your compliments about Nora and Jergan, which we have shared with the team. We look forward to welcoming you back again in March. Best regards, Reto Klauser Vice President and General Manager Shangri-La...

Dallas, Texas
Reviewed 2 days ago NEWvia mobile

Excellent choice if you are traveling in Singapore for business. Lovely grounds, great rooms, delicious food, but most importantly classic service better than anywhere else! Currently there is construction in the main tower, but the high-end Valley Wing is open. I recommend the Valley Wing for a superb visit--enjoy breakfast, high tea, and before dinner drinks/canapés (evening live harp music!)....

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2Thank VacationTraveler_K
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear VacationTraveler_K, Thank you for your kind comments about the Valley Wing, we are glad to hear you enjoyed the Shangri-La experience and sincerely appreciate your compliments about our associates and the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La Hotel, Singapore

Ireland
Reviewed 2 days ago NEW

First class hotel - excellent service , very helpful staff , beautiful rooms , great food , sizable gym and pool , tropical feel , 10 min walk to Orchard Road. Breakfast will set you up for the day. Italian restaurant in the hotel is also to be recommended. Will definitely return.

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1Thank FearGlic
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear FearGlic, We are happy to hear that you enjoyed your stay with us and sincerely appreciate your kind compliments about the hotel, our restaurants and the service that you experienced. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La Hotel, Singapore

Kolkata (Calcutta), India
Reviewed 3 days ago NEW

I stayed here for one night this month. Most likely i was in the valley view wind and the room was excellent. very spacious and nicely decorated. with a spacious bath/shower. the service was good. i would recommend this place for both business and holiday purpose.

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2Thank NirajBasotia
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear NirajBasotia, Thank you for your kind recommendation, we are glad to hear that you enjoyed your stay and appreciate your kind compliments about our Valley Wing. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La Hotel, Singapore

Espoo
Reviewed 3 days ago NEW

Staid at the hotel's Walley Wing for 5 days - excellent experience despite ongoing renovation in the Tower wing. The service was both exquisite and personal. Beautiful breakfast experience. Did not try the Line restaurant - which was very popular.

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1Thank Boharald
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Boharald, Thank you for sharing this positive review with us, we are delighted that you enjoyed the Valley Wing experience and appreciate your encouraging comments about the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La Hotel, Singapore

Reviewed 3 days ago NEWvia mobile

I actually visited and stayed few years ago. It was a wonderful experience despite a heavy work experience. Truly one of the top hotels in Asia and the world. I will always return when visiting or transiting Singapore.

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1Thank Anita B
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Anita B, Thank you for your kind compliments about the hotel, we are glad to hear that you continue to enjoy the Shangri-La experience, and thank you for choosing to stay with us when your travels bring you to Singapore. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La...

Perth, Australia
Reviewed 4 days ago NEWvia mobile

As a group of ten we stayed her for 5 days, our rooms all had a balcony over looking the garden, they were clean & well maintained. The staff were fantastic, and the breakfast buffet was one of the best I've had in a long time.

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1Thank frenchcutlet
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear frenchcutlet, We are glad to hear that you enjoyed your stay in the Garden Wing and thank you for your encouraging compliments about our rooms and our associates. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La Hotel, Singapore

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: £236 - £394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
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North Yorkshire, U.K.

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Valley Wing is the best.”
 of 5 bubbles KatParry, 26 Feb 2017 | Read review
“Garden Room Wing with rooms on upper floor with balcony.”
 of 5 bubbles LynnSeattle, 23 Feb 2017 | Read review
“Research all 3 wings, all good, but all quite different”
 of 5 bubbles EllenH780, 22 Feb 2017 | Read review
“Valley Wing is more expensive but worth it.”
 of 5 bubbles 13Andrew, 20 Feb 2017 | Read review
“Three options. Garden, Valley and Tower ( renovating) to suit your budget. All good”
 of 5 bubbles 39er, 5 Feb 2017 | Read review
5 of 5