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Orchard Hotel Singapore

Traveller (1520)
Room & Suite (991)
Dining (227)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
4,314Reviews
2,350Photos
158Q+A
100Room tips
Traveller rating
  • 1,722
  • 1,631
  • 677
  • 172
  • 112
Time of year
Traveller type
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  • English
Popular mentions
a very nice stylish hotel .we arrived after a night flight and we had a room straight away. which was great as we were very tired .staff were very helpful and there was no problems room was very good nice and clean lovely comfy bed .good size bathroom and complimentary washing
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Response from Delilah_Hamid, Senior Guest Services Executive at Orchard Hotel Singapore
Responded 2 days ago
Dear sueandphil13, Thank you for your excellent review rating, following your recent stay at the Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and services. We are sorry to hear that The Café did not meet your expectation. Your comment is valuable and we are working on improvement in this area. In the meanwhile, we hope for more opportunities to welcome you again, when your travels bring you to Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive
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We stayed here for 3 nights during a stopover; be aware that you cannot check in until after 2pm so if you arrive on an overnight flight will have to kick your heels for hours before you can get in your room. We sat and waited in Reception but were dismayed to see other guests
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I've been a regular guest at the Orchard Hotel for over 5 years - usually staying between 5-12 nights on each visit. Mainly for business, but also on holiday I've always found the Orchard Hotel to be a clean, comfortable and easily accessible place to stay. At the top end of
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Response from Delilah_Hamid, Senior Guest Services Executive at Orchard Hotel Singapore
Responded 2 days ago
Dear RGW59, Thank you for your excellent review, following your recent stay at the Orchard Hotel Singapore. We are delighted that you are happy with our location, facilities and services. Importantly, we thank you for your loyalty. It will certainly be our pleasure to look forward to your continued support. Warm Regards Delilah Hamid Senior Guest Services Executive
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Stayed for two nights pre cruise. Reception Staff we encountered were very polite and efficient. Room was very comfortable and had all the usual amenities one would expect from this group of hotels. The downside was the Reception Area and the Restaurant. This is obviously a very
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Response from Delilah_Hamid, Senior Guest Services Executive at Orchard Hotel Singapore
Responded 3 days ago
Dear OldseadogOxford_UK Thank you for your review, following your recent stay at the Orchard Hotel Singapore. We are very glad that, on the overall you had a pleasant and comfortable stay experience. Your feedback is valuable to us and your comments on the Café has been shared with the Management, for their consideration. In the meanwhile, we look forward to more opportunities to welcome you again, when your travels bring you to Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive
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Situated on the corner of Orchard and Tanglin Roads, a 200 metre stroll puts you within the myriad of shopping and dining experiences of the Orchard Road precinct with access to Singapore's excellent MRT . Hotel staff were efficient ,helpful and welcoming and yet unobtrusive.
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Response from Delilah_Hamid, Senior Guest Services Executive at Orchard Hotel Singapore
Responded 5 days ago
Dear Tycon, Thank you for your excellent review rating, following your recent stay at the Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to more opportunities to welcome you again, when your travels bring you to Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive
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123456199
Dear ZOOC, Thank you for your query. Please be informed that there is no blind for the window between the bathroom and bedroom. However, the window glass is opague. If you are uncomfortable with this, you may decide, at check in, to upgrade your room to that of Premier category, for a nominal sum. Meanwhile, we look forward to welcome you to the Orchard Hotel Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive
0 votes
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Dear Azka K, Thank you for your query. Please note that, regardless of you using a credit card or cash, the deposit should be sufficient to guarantee the total room charge (if this is not prepaid) plus SGD$100 per night for incidentals. If the room charge is already prepaid, you will be required to guarantee the incidentals, at SGD$100 per night. If you should use a credit card, a pre-authorisation will be taken to cover the total sum. Otherwise you may choose to place a deposit of the total sum in cash. With regards to breakfast charge for a child, from age 5yrs till 11 yrs, there will be a 50% charge. We hope the above information will suffice. And, we look forward to welcome you to the Orchard Hotel Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive
0 votes
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Hello DungPham 7, Thank you for your enquiry. The nearest MRT Station to the Orchard Hotel is the Orchard MRT. Depending on how much luggage you will be carrying, the walk to the Hotel will be about 10-15 minutes. Please allow me to share more information on MRT route. At the 2nd stop (Tanah Merah) from Changi Airport, you will be required to change train. And, there will be another change of train at the City Hall MRT to Orchard MRT. Once again, depending on how much luggage you have with you, this may not be so convenient. Taxis are available at the airport terminals and the estimated metered fare to the Hotel will be SGD$25-$30. And the travelling time will be about half hour. Please note that there will be additional midnight charge between 11pm and 7am. We hope the above information will be suffice. And, we look forward to welcome you to the Orchard Hotel Singapore. Warm Regards Delilah Hamid Senior Guest Services Executive
2 votes
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Dear Ash B, Thank you for your enquiry. Please be informed that the hotel does not offer complimentary transfers from and to the airport. However, we will be happy to assist with the arrangement. The charges for such arrangements will be billed to your goodself. Generally, taxis are easily available from any of the airport terminals. If you prefer that we assist with the arrangement for a limousine transfer, please inform the Reservations Department at the point of making your reservations. Warm Regards Delilah Hamid Senior Guest Services Executive
1 vote
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Dear pafuri, As we are unable to include any email address or website links on this page, I have sent you a personal message with details, and I look forward to hear from you. Warm Regards Delilah Hamid Senior Guest Services Executive
0 votes
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12345632
"I always choose a Premier Room in the Claymore Wing. Very quiet with a nice desk area with TV above - great when working in the room"
"Felt very safe ast a large busy hotel. Rooms seem large, clean and very accessible in terms of frequency of lifts and wait time."
"Ours was part of a cruise package"
"Rooms that are on the highest floor is nearer at the buffet breakfast."
"Higher floor has less noise"
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PRICE RANGE
US$140 - US$282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orchard hotel singaporesingapore orchard hotel
LOCATION
SingaporeSingaporeBoulevardOrchard RoadOrchardCentral Area/City Area
NUMBER OF ROOMS
656
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