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Orchard Hotel Singapore

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#68 of 306 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,252 Reviews from our TripAdvisor Community

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Showing 2,798: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 15 November 2015

Lovely hotel in a very good location. Staff were very helpful and attentive. We took advantage of the 'premium club' offer which entitled us to a room upgrade, free wifi and the use of the lounge and facilities on the 17th floor. Here Kenny Lim and Nur were especially helpful. They gave us advice and information about where to go...

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Helpful?
1Thank Audrey H
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Audrey H, Thank you for your raving review of the Orchard Hotel. It is indeed very rewarding and motivating for us all. Your kind compliments for Kenny and Nur, of the Premier Club will be shared with them. Thank you for endorsing the Premier Club. We shall look forward to more opportunities to welcome you again on the Premier...

Chester, United Kingdom
Reviewed 15 November 2015

Nice hotel in the middle of a very large shopping area. Room clean and spacious. Nice pool area on 4th floor.... Staff helpful and friendly...... Singapore slings in the bar very nice and bar staff lovely..... Duo played every night in the bar area also very good. Would stay there again loved Singapore.....

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Helpful?
1Thank Joan P
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Joan P, Thank you for your feedback on your recent stay at the Orchard Hotel. Your kind compliments for our location, facilities and services are very much appreciated. It will be our pleasure to serve you again, when your travel brings you to Singapore. Warm Regards Delilah Hamid Guest Experience Manager

Manila, Philippines
Reviewed 15 November 2015 via mobile

Paid 117$ per night. Given a room on the orchard wing. Reserved directly on website Seet the reservations manager is very good. FO very good. Did not try the pool. Hotel in a very good location. On Orchard but not the crowded side, easy access to taxis. Rooms clean. Towels can be better. Amenities include soap, shampoo, conditioner, lotion. Bottled...

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Helpful?
Thank bel3ms
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear bel3ms, Thank you for your wonderful feedback on the TripAdvisor. Your kind compliments for our Reservations Manager, Seet and the Housekeeping services will be shared with them respectively. In the meantime, we shall hope that you will indulge us with more opportunities to serve you again, in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Lisbon, Portugal
Reviewed 14 November 2015 via mobile

A couple of days visit. Good front desk, always available staff to help on any situation. Room comfortable even if a little outdated. Breakfast complete but with to short options on fruit. Hotel well placed if you want to visit the crazy and always busy Orchard road. To many good options for good Asian food.

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Helpful?
Thank FVentura357
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear FVentura357, Thank you for your excellent review on the TripAdvisor. It is indeed our pleasure to hear that you had enjoyed our location, facilities and services. We shall look forward to more opportunities to welcome you back. Warm Regards Delilah Hamid Guest Experience Manager

Hong Kong, China
Reviewed 14 November 2015

Beautiful and busy hotel in major shopping district, convenient and fantastic service ( thanks to Miss Cindy ) ! Reasonable room rate with nice breakfast, couldn't get better than this, will be back soon !

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Helpful?
Thank Ele11P
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Jonathan11p, Thank you for sharing your stay experience on the TripAdvisor. It will be our pleasure to share your kind compliments with Cindy at the Reception. In the meanwhile, we shall look forward to welcome you again. Warm Regards Delilah Hamid Guest Experience Manager

Adelaide, Australia
Reviewed 14 November 2015

On checking in at around 2-00pm, we were offered a 2 sintgle bed room, not the Queen we ordered. Could have a Queen at around 10-00pm, so we waited. We were lucky in that we got a King bed!! Room was quite large, clean but the bathroom , ever so squeezy.

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Helpful?
Thank john m
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear john m, Your excellent review on the TripAdvisor is very much appreciated. We are glad we were able to offer you a king-sized bed to enhance your sleeping comfort. Thank you for endorsing us as a business type hotel. In the meanwhile, we shall look forward to more opportunities to serve you again. Warm Regards Delilah Hamid Guest Experience...

Misterton
Reviewed 14 November 2015 via mobile

Very lovely hotel, rooms very clean & large.everything you need was available. Was very good location for shopping & near to grand prix circuit. Could have done with a few more days to really enjoy the city.Would recommend.

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Helpful?
Thank Susan S
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Susan S, Your excellent review on the TripAdvisor is very much appreciated. We are very glad that you liked our location and facilities. Your recommendation is indeed very rewarding and motivating for us. We shall look forward to see you again, in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Jakarta, Indonesia
Reviewed 14 November 2015 via mobile

Nice hotel with good service,food and room I enjoy during my business trip Hotel near to central Singapore Most important hotel near to mall and near supermarket Bath room with bathtub. And room in this hote is have nice size I'm happy to visit Orchard hotel

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Helpful?
Thank andi_saja
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear andi_saja, Thank you very much for your fabulous review of the Orchard Hotel. We are indeed very glad to hear that you had enjoyed your business trip and stay with us. Your compliments for our location and facilities are very much appreciated. In the meantime, we shall look forward for more opportunities to welcome you again. Warm Regards Delilah...

Hong Kong, China
Reviewed 13 November 2015

we were traveling in family with 2 kids and we booked a studio room. the reception staff was not considerable enough and we were unfortunately offered a room next to the lift, we didn't pay attention to the noise during the day time but when we tried to sleep together with the two kids, we just found that it was...

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Helpful?
Thank Wei W
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Wei W, We sincerely apologise for the inconvenience you had experienced in the first room that was assigned to you. In relation to your comment that no help was offered to make the room change, we will write to you on a separate note for more details. This is to facilitate our investigation. In the meanwhile, we are glad...

Wigan, United Kingdom
Reviewed 11 November 2015

We stayed in an upgraded room for 2 nights on 16th floor at the end of a cruise and had a BRILLIANT time! The hotel staff from reception, door and room were friendly, polite and helpful and enabled us to get the most out of this, our first visit to Singapore. The room was comfortable, well appointed and modern. We...

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Helpful?
Thank Fulmarten
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Fullmarten, Thank you for your raving review of the Orchard Hotel, Singapore. It is certainly very rewarding and motivating to hear that you had a memorable stay experience. Your kind compliments for Kenny in the Premier Club, as well as his teammates will be shared with them, with much pleasure. In the meantime, we shall look forward to serve...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to premier and ask to be far away from elevator”
Bted, 21 Apr 2017 | Read review
“Signature Suites are as luxurious as you can get and are not expensive at all for what you get.”
LouiseKP, 19 Apr 2017 | Read review
“All rooms are well-insulated from noise.”
thefrances2016, 18 Apr 2017 | Read review
“Ask to be away from the road.”
CWorthy-Crew, 18 Apr 2017 | Read review
“If you can afford it, go for a Signature room!”
andrewt593, 16 Apr 2017 | Read review
5 of 5