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York Hotel

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York Hotel
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1,223 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Perth, Australia
Reviewed 4 days ago NEW

The hotel is a walk down the hill to Orchard Road. The walls are thin, you can hear other guests. The superior rooms are small and there's an unusual piece of plastic moulding attached to the top of the bath, meaning you can't sit on the edge of the bath. The bath is quite highly set off the ground, it's...

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1Thank Pillowtraveller
Bangkok, Thailand
Reviewed 5 days ago NEW

I come often to Singapore and York Hotel was my favorite destination hotel. Lately I have noticed changes , I will not come back : Cleaning ladies talk so loud at 6H30 am ,no woories of customers, they wake you up , no cares !. Shower is boiling ( extremly hot ) or cold , no lukewarm...i hurt my self....

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1Thank Geoffroy C
Jakarta, Indonesia
Reviewed 1 week ago via mobile

I stayed for 2 nights for business trip and i think the hotel is quite old when i saw the shower room. Besides, when i just arrived and entering my room the carpet smells like an old room which didn't use for quite long. The breakfast choices were good but staffs weren't so friendly. They didn't even smile back to...

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2Thank Oomcha
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for choosing York Hotel Singapore. While we are happy to know that you enjoyed the breakfast buffet choices, it is unfortunate to hear that the overall maintenance and service of our team members fell short of your expectations. Please accept our sincere apologies and be rest assured that your comments have been shared with the relevant...

Melbourne, Australia
Reviewed 3 weeks ago

This was a great relaxing place to start our holiday. The room was spacious and clean. The location was close to lots of great places. Staff were friendly. I would stay here again, highly recommend it.

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Helpful?
Thank Lisa H
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for your kind review! We are delighted to know that you had a pleasant stay with us and your feedback will certainly encourage us to continue to create exceptional experiences for our guests. My team and I look forward to welcoming you back again soon! Best Regards Jessie Tan General Manager

Reviewed 3 weeks ago via mobile

Our company is going to have a party at York Hotel, I called the senior sales manager to discuss on party details. However he doesn't even answer on a proper way, when I asked for the simple decoration at the room, he questioned me back: what kind of simple decoration you mean? The ridiculous part is when I asked for...

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1Thank iron nee T
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest, We are deeply sorry to hear about the unpleasant experience you encountered, could you please leave down your contact details for us to get in touch with you? I have also shared your concerns with the department concerned for investigation. Thank you. Jessie Tan General Manager

Indonesia
Reviewed 4 weeks ago via mobile

This hotel always busy, however the staff just the best you can rely on. Rooms at floor 13 were as we expected and even more. Clean, cool, full with everything we need. Elevator were fast.. This hotel is our home in Singapore. Looking forward to stay again very soon. The best of this hotel is the effort of the reservation...

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1Thank chinggu
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us and for your excellent review on Tripadvisor. It is pleasing to know that the facilities met your expectations and our friendly colleagues have made your stay an delightful experience Once again, thank you for your encouraging review and we hope to have the pleasure of welcoming you for another stay!...

Christchurch, New Zealand
Reviewed 4 weeks ago

Hotel is a 5 min walk from Orchard road. We stayed for 4 nights and found it to be a very good hotel, close to the centre of the town. We found the staff to be very helpful and pleasant and that goes for all staff from cleaners to bell hops and the reception. We dealt with Rosemary at reception...

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1Thank Roy W
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest We are truly pleased to be your choice of accommodation in Singapore and thank you for your positive review of the hotel. York Hotel Singapore is ideally located within Singapore’s liveliest retail and the entertainment belt of Orchard Road, which has benefited many guests in terms of convenience, especially with a plethora of dining and shopping options available....

Reviewed 5 weeks ago via mobile

I was given an upgrade to a room that can accommodate 4 people, so needless to say the room and washroom were really spacious. The location is in Orchard, right beside many of the famous hospitals. Also is it in the shopping hub of the city. So whether for medical purpose or shopping, the location is great. Transport is also...

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Thank Tasneem Z
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for choosing York Hotel Singapore as your preferred choice of accommodation. We are delighted to know that you enjoyed the room upgrade and also found our hotel to be conveniently located. Meanwhile, your feedback regarding refurbishment has been highlighted to the relevant departments for review as plans to refurbish the hotel is in the pipeline. Thank...

Jakarta, Indonesia
Reviewed 27 October 2016 via mobile

We are regular visitor to Singapore. We travel to singapore at least 5 times a year or even more and have stayed in many hotels. Our regular hotel is usually Mandarin Orchard but this time the rate was so high not like usual so we opted York instead. This is 4 star and old property off orchard rd about 7...

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1Thank Andrea Aprillan... W
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to share about your stay experience at York Hotel Singapore. We are disappointed to read about your comments on the general cleanliness and maintenance of our guestrooms as well as the breakfast selection and sincerely apologise for not meeting your expectations. Please be assured that your feedback has been shared with the...

Reviewed 27 October 2016

Room was spacious with comfortable bed (value for money). Front Desk staff are so helpful and friendly. Just minutes walking distance to Orchard Road. The oven pork chop was very good. York Hotel is highly recommended for staycation to all my family and friends. Well done!

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Thank Ling_WildLife
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for reviewing your recent stay at York Hotel Singapore. We are delighted to know you had a pleasant stay with us and your feedback will certainly encourage us to continue to create exceptional experiences for all our guests. We look forward to welcoming you back again soon! Best Regards Jessie Tan General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
White Rose Cafe
White Rose Cafe
Cuisines: Chinese, Asian, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking

Additional Information about York Hotel

Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Region: Singapore > Singapore
Price Range: £100 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore
Hotel Style:
#69 Family Hotel in Singapore
#95 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from York Hotel staff and other travellers.
6 questions
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Questions? Get answers from York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poolside rooms are large with 2 King size beds.”
 of 5 bubbles RoyW899, 7 Nov 2016 | Read review
“Excellent service with great friendly staff”
 of 5 bubbles Ling_WildLife, 26 Oct 2016 | Read review
“get rooms that are not close to the service doors. the doors goes bang”
 of 5 bubbles edwardb659, 17 Oct 2016 | Read review
“Pretty quiet anywhere”
 of 5 bubbles Cowboysub, 12 Oct 2016 | Read review
“Book way ahead of time as they are always very full. High occupancy.”
 of 5 bubbles 230christinem, 28 Sep 2016 | Read review
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