Dorsett Singapore
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Dorsett Singapore

Perfect location for using public transit
Traveller (1133)
Dorsett King Room
Room & Suite (733)
Foodies Tour
Dining (32)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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£120
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#100 of 343 hotels in Singapore
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Where heritage meets modernity. Located conveniently above the transport hub of Outram Park MRT interchange station, Dorsett Singapore offers easy accessibility to the city’s commercial and tourist highlights such as the shopping paradise at Orchard Road and Marina Bay; entertainment empires like the Resorts World Sentosa and Universal Studios Singapore, and the financial hub in Central Business District. All modern guestrooms and loft rooms equipped with full amenities and are equipped with high-speed internet access. The hotel offers a variety of facilities including meeting spaces, a fitness centre and an outdoor swimming pool with Jacuzzi. On-site dining and neighbouring eateries provide guests exclusive lifestyle privileges.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Electric kettle
Radio
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Chinese, Malay

Location

333 New Bridge Road, Singapore 088765 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
11.6 mi
See all flights
Seletar Airport
Telok Ayer
12 minSingapore Mass Rapid Transit
1,518Review49Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
Trippereviewer wrote a review Feb 2020
Hong Kong, China22 contributions19 helpful votes
3.0 of 5 bubbles
Stayed here for two nights in a standard room with no breakfast

Cons
Rooms are old and tired.
Musty smell in the room.
Dirty carpets.
Pool area has no towels - they are actually in your room.
No pool bar or music.
Housekeeping left us a note at before 12 telling us they tried to clean the room but our DND light was lit. Don’t think that’s necessary unless it’s late afternoon - waste of paper.
Small bottles of water provided

Pros
Good location
Elemis shampoo and shower gel
Friendly staff
Safety feature - need to use hotel key card to enter hotel after a certain time

Additional point
Since i stayed at the hotel during the coronavirus, the hotel had a sign stating that staff have taken precautions etc etc and are wearing masks etc etc however I did not see one member of staff wear a mask. This made me uncomfortable.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 23 Feb 2020
Dear Trippereviewer, Thank you for taking the time to write us a review and for choosing Dorsett Singapore as your choice of accommodation. We appreciate your comments but we are disappointed to hear that we fell short of your expectations on your stay with us. We have noted your feedback which is essential in our continuous efforts to improve our service standards and facilities. With the current coronavirus situation, we have made it mandatory for our Housekeeping and Engineering associates to mask up as they have higher risk of virus exposure. We appreciate your time in sharing this review and hope to have the opportunity to welcome you back again. Best Regards, Management Team Dorsett Singapore
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doofvfood (with botak ahjussi) wrote a review Jun 2021
Worldwide5,817 contributions561 helpful votes
3.0 of 5 bubbles
Stayed at the Dorsett for a few weeks. We had stayed there a couple of years ago and it wasn’t bad, so we decided to stay again, mainly due to the location. Check-in was painless and the room was available early for us, so we appreciated being able to gain access to our room earlier in the day. As we had separate bookings, the hotel assisted us in moving to the upgraded room midway through our stay.

The best thing about Dorsett is the location - it is absolutely fantastic with easy access to the foodie delights and activity of Chinatown, close enough to Tanjong Pagar and Tiong Bahru, and a nice walk to Clarke Quay and the Singapore river. My husband enjoyed the access to the pool which due to COVID you had to book in advance. Staff at reception and facilities were generally helpful and friendly.

The rooms themselves were OK, nothing special and looking quite jaded, esp with stains in the carpets. There was ample storage which is a positive. The upgraded room was essentially a bit more floor space between the bed and the TV but the view was actually worse – of the construction at the new MRT station. Coffee and tea facilities were available but no decaf coffee, which was a big minus. On some days, we got a tube of Ritz biscuits, but more often than not, we didn’t. Bottled water was also provided daily which was useful but not great for the environment.

Housekeeping wasn’t great. We had to leave notes for the housekeeper a few times to ask for top ups on toiletries/ toilet paper, etc – something you would expect would be done automatically without a request needing to be made. The carpeted floors felt a bit grimey; rooms were automatically made up most days, but it was missed on occasion.

Worst thing about sleeping at Dorsett is the pillow ☹– how does anyone cope? I vaguely remember having had the same issue 2 years ago and we asked again this time whether they had flatter pillows, but they had none. I spent my stay sleeping on folded pool towels as it was impossible to get a good night’s sleep on the pillows.

Speaking of pool towels, these were regularly replenished regardless of whether we had used the existing towels, so we ended up in a ridiculous position where we had a wardrobe full of pool towels! – another indication of the lack of attention by housekeeping.

Overall, I would recommend Dorsett for the location, but you may be disappointed if you’re looking for a hotel which is 4-star in every aspect.
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Date of stay: April 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
blee815 wrote a review Feb 2020
1 contribution3 helpful votes
5.0 of 5 bubbles
From the checkin staff, including Jason, to the dining room manager Jackie, my friend and I had a wonderful experience at the Dorsett. We felt cared for when we needed directions and were offered help to call a taxi as well as confirm the cost. Every morning of our stay, Jackie greeted us and genuinely seemed interested in our day's events as she wished us a good breakfast. The first morning we took her recommendation to try the specialty coconut-filled French toast. Jason helped by offering suggestions for activities to fill one of our evenings. We followed his directions and had a great time on the River Walk.
The Dorsett's location is ideal to get around Singapore so easily - I highly recommend the hotel and staff!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 19 Feb 2020
Dear S15th, Thank you very much for sharing your experience and it is very nice to be reading wonderful feedback like yours. We are glad that the hotel and our team was able to make your stay an enjoyable and memorable one. We appreciate your kind compliments to Jason and Jackie, and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore
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Terrie L wrote a review Mar 2020
Los Angeles, California49 contributions44 helpful votes
5.0 of 5 bubbles
Not only a great staff but extremely clean and well located hotel. Literally you are a few feet from being able to get on the subway. In a nice area of china town with great food and shopping. Make sure you eat at the restaurant and Jackie will make you feel like you’re part of the family. The food is excellent and the place is so clean you will not be scared to eat there even during coronavirus. The rooms were a nice size and great water pressure. highly recommend this hotel and even if you don’t stay there eat at the restaurant.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 18 Mar 2020
Dear Terrie L, Thank you for your review on your stay with us. We are delighted to know you had an outstanding stay with us and you had the opportunity to enjoy the convenient location of our hotel being near to Chinatown. We are glad that the team and hotel was able to make your stay an enjoyable and memorable one; and you experienced our friendly hospitality during your stay. We appreciate your kind compliments and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore
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abbott2002 wrote a review Feb 2020
Tyne and Wear, United Kingdom83 contributions106 helpful votes
5.0 of 5 bubbles
We stayed here last year and returned again this year. We booked the smaller room this year as we only stayed two nights. We would advise paying a little extra for the bigger room if you stay more than two nights as the smaller room could become a little claustrophobic. In the smaller room one side of the bed has no side table. THE BED IS SUPER COMFY AND MASSIVE! Best thing about the room. Bedding is sumptuous. Walk in shower is hot and powerful. Room has tea and coffee facilities. International plug sockets for all plugs so no adaptors required. Large in room safe. Robes provided. Good selection of essential toiletries in bathroom. Staff are so helpful and professional. The hotel is next door to a train station so location is great. Chinatown is around a 10 minute walk max which is great to walk to for an evening out. Would stay again.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 3 Feb 2020
Dear abbott2002, Thank you for your time in writing us a review and for choosing Dorsett Singapore yet again for your return visit to Singapore. We are glad to hear you enjoyed your stay with us and have good feedback on the services and facilities that we offer. Most importantly, you experienced the asian-inspired hospitality that our friendly staff had provided to you during your stay. Thank you for the compliments. We are delighted to be of service to you and we look forward to welcoming you back on your return visit to Singapore. Best Regards, Management Team Dorsett Singapore
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Mollyrose25 wrote a review Jan 2020
Hemel Hempstead, United Kingdom18 contributions47 helpful votes
3.0 of 5 bubbles
Stayed here for 3 nights with my husband while exploring the city. This hotel is no way a 4 star. The reception looks like it is while the rooms tell a very different story. They are old and dated with a musty smell. More like a cheap 3 star. Also had a bad experience with a dirty towel being left in our room with a dirty plaster on it. When we went down to tell reception and ask them for new towels they didn’t seem bothered at all and got no apology. When we returned we had new towels but they hadn’t taken the dirty ones away. Customer service at reception wasn’t great. There was a lovely lady who served the breakfast who was very friendly and always offered advice on things to do and see. Have to say the only plus for this hotel is the location but we wouldn’t stay again.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 19 Jan 2020
Dear Mollyrose25, Thank you for sharing your review and we are disappointed to hear that your stay with us was not up to expectations. We have noted your feedback and we apologise for the lapse in service and frustration you have encountered during your stay. Please be assured that this is not indicative of our usual standards and your valuable feedback is essential in our continuous efforts to improve our services and offerings. We appreciate your time in sharing this review and hope you will give us another chance to recover your impression of the hotel and to have the opportunity to welcome you back again. Best Regards, Management Team Dorsett Singapore
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The Sands That I Have Trod wrote a review Jan 2020
1 contribution2 helpful votes
4.0 of 5 bubbles
We had to book two rooms for our family of 5 which was a but of a downer but nevertheless the hotel helped us check in early thanks to Yadi at the front desk. Since we arrived in the morning after a flight where we couldnt sleep much, checking in early was a real blessing.
Yadi also managed to get us two tooms on the same floor which was helpful.
There is a restaurant on site. But we get the feeling that the staff are overworked. We saw one of the waiters on duty from the morning and he appeared to have been working right through the day to when we went for dinner after 9 pm. If so, I just hope such long shifts are not mandatory.
The hotel in itself is ideally located for China town and was just a 12 dollar grab away from Sentosa in the morning.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 27 Jan 2020
Dear TheSandsThatIveTrod, Thank you for taking the time to write this review and for choosing Dorsett Singapore for your stay. We are glad to hear that you and your family had a comfortable stay with us and managed to experience the asian-inspired hospitality that our friendly staff had provided to you during your stay. Special thanks for your compliments to Yadi and we look forward to welcoming you and your family back on your return visit to Singapore. Best Regards, Management Team Dorsett Singapore
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Mike wrote a review Feb 2021
Singapore180 contributions71 helpful votes
+1
4.0 of 5 bubbles
Location:

Right above the Outram Park mrt station. With a sort of dedicated route to the hotel via an elevator from right inside the station.  Very convenient.

Hotel room:

Size is not that spacious but still okay at 22m2 as per its website for the basic room. Our booked King bed was actually 2 singles merged into one. Minus a point for not informing us at the reception. Overall room is clean. Bathroom/toilet is very small. First time I ever got "damaged" twice while in the toilet during my shower. First my right hand swung onto the bath soap tray during shower and while drying myself outside the shower my back knocked against the metal sharp end of the shower door handle. Fortunately it was not that hard that would cause a deep painful bruise. Lastly the toilet door was not working as well.

Staff:

I have no issues with anyone. Everyone was very efficient and helpful. Due to the SG Clean status of this hotel, the various procedures to ensure everyone's safety from the pandemic were not that inconvenient at all. Sound out to the front office staffs from Rachel who checked us in as well as the entrance lady who'd explained clearly what we needed to do to enter the hotel premises daily. 

Facilities:

The swimming pool was quite nice. We were only allowed an hour daily and the added step to appear at the front desk just to collect the card pass was slightly inconvenient. Would it not be more useful to allow this set hour to be programmed into our hotel room cards instead of needing to go physically collect it at the reception when using the pool? Another minus half point.

Summary:

We would come back if we need to go Chinatown again and when the price is as good as what we got.
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manny H wrote a review Jan 2020
3 contributions4 helpful votes
5.0 of 5 bubbles
I stayed at Dorsett on my 2 day stop over in Singapore and found the hotel to be fantastic in cleanliness and excellent service by all staff that I met. Yadi was so so welcoming and funny to chat to. I will certainly stay at Dorsett again as the location is perfect for easy access to seeing the main attractions in the city being directly below the Outram Park MRT station.
Highly recommended!
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 27 Jan 2020
Dear 432mannyh, Thank you for your review on your stay with us. We are glad to hear that you enjoyed your stay in Singapore, found the location of our hotel good and most importantly experienced the friendly service that our team had provided to you during your stay. Special thanks for your compliments to Yadi which we will share your feedback with, and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore
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Katie T wrote a review Jan 2020
Sydney, Australia85 contributions87 helpful votes
3.0 of 5 bubbles
Overall an ok hotel in a good location.
The good:
Location
Quiet generally
Comfortable bed and pillows
Room is nice and dark

The bad:
No coffee in room and no room service until the little restaurant opens
Breakfast I probably the worst I have had in a hotel and don’t even start me on the coffee
Walls are paper thin could hear the tv and talking from next door
The towels oh Dorsett the towels they are thin and bare and falling apart. A simple refresh would make all the difference.

Overall not bad but would probably not stay again....
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dorsettsg, Public Relations Manager at Dorsett Singapore
Responded 27 Jan 2020
Dear KATSYD, Thank you for sharing your review and we are disappointed to hear that your stay was not up to expectations. We have noted your feedback and we apologise for the lapse in service and frustration you have encountered during your stay. We have highlighted these issues to our team and we will definitely look into improvements. Please be assured that this is not indicative of our usual standards and your valuable feedback is essential in our continuous efforts to improve our services and offerings. We appreciate your time in sharing this review and hope you will give us another chance to recover your impression of the hotel. We hope to have the opportunity to welcome you back again. Best Regards, Management Team Dorsett Singapore
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Report response as inappropriate
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Answer from AlexandreN1
Brussels, Belgium1 contribution
My room has a king sized bed in my recent stay! I stayed at Dorsett before the pandemic (2017) and recalled it was possible to join 2 single beds into 1
Answer from Randy R
Tri-Cities, Washington7 contributions6 helpful votes
I was disappointed in the breakfast offerings. Very limited selection, out of character for a 4 star property. I paid the first morning thereafter I went elsewhere. Vegetables , no. Yogurt, I don’t remember. Gluten free, I don’t know. The scrambled eggs were very undercooked and the fried eggs were overcooked.
simone asked a question Oct 2020
Singapore, Singapore78 contributions1 helpful vote
Any complimentary parking for in house guest ?
Answer from Raihana Salehuddin
Singapore, Singapore3 contributions7 helpful votes
No complimentary parking as the parking is handled by an external operator. In house guests can purchase a coupon for $12 per entry. Usual rates are $2.40 per hour.
Mahjabeen H asked a question Jan 2020
3 contributions
Is the food at dorsett halal?
Answer from Andreu Pujol
Cabrils, Spain40 contributions35 helpful votes
I don’t know. I only had breakfast there and I didn’t ask if it was halal.
Freedom292921 wrote a tip 4 May
1 contribution
5.0 of 5 bubbles
"Dorset is nice and Central to China Town. Access to transport is excellent too."
Read full review
ScottinSingapore wrote a tip Apr 2024
Edinburgh, United Kingdom246 contributions174 helpful votes
5.0 of 5 bubbles
"The bar is quite expensive and service is usually quite slow as it is served by restaurant staff who attend upon hearing the bell."
Read full review
Amy F wrote a tip Apr 2024
5 contributions
5.0 of 5 bubbles
"Safe and quiet hotel "
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wildeastern wrote a tip Feb 2024
London, United Kingdom215 contributions145 helpful votes
2.0 of 5 bubbles
"It's a budget hotel so don't expect too much. Had to lower my expectation."
Read full review
Roving29416598014 wrote a tip Jan 2024
4 contributions1 helpful vote
5.0 of 5 bubbles
"Not being rude! Everything is great but hotel does not provide complimentary parking, so if you’re parking whole day, be careful of the cost"
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
£108 - £165 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeOutram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
285
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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DORSETT SINGAPORE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Dorsett Singapore
Which popular attractions are close to Dorsett Singapore?
Nearby attractions include Tea Chapter (0.2 miles), Yixing Xuan Teahouse (0.3 miles), and The Pinnacle @ Duxton (0.2 miles).
What are some of the property amenities at Dorsett Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dorsett Singapore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dorsett Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dorsett Singapore?
Yes, parking is available to guests.
What are some restaurants close to Dorsett Singapore?
Conveniently located restaurants include Loulou - French Cuisine & Wine Bar, Heart Of Darkness Singapore, and Takeshi Noodle Bar.
Are there opportunities to exercise at Dorsett Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Dorsett Singapore located near the city centre?
Yes, it is 0.9 miles away from the centre of Singapore.
Are any cleaning services offered at Dorsett Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Dorsett Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.
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