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Santa Grand Hotel West Coast

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Traveller (47)
Room & Suite (69)
Dining (19)
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Overview
  • Excellent9%
  • Very good37%
  • Average34%
  • Poor13%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Concierge
Accessible rooms
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (181)
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51 - 55 of 172 reviews
Reviewed 25 February 2016

The room at Santa Grand tops my list as the smallest of small rooms, and I have seen a lot of small rooms in Europe. We unpacked our suitcases and put them in the lobby storage room so that we could walk around the bed!...More

Thank 50ish_Mom
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 11 April 2016

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent stay with us had not met your expectation. We have taken note of the area we lacked in and will be counselling our...More

Reviewed 22 January 2016

This hotel is well located, its staff are always helpful and professional, its rooms are well equipped, and its breakfast is a big plus. My recent stay was not my first, and it will not be my last. The only rub is that hotels in...More

Review collected in partnership with this hotel
Thank marhaen2016
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 28 January 2016

Dear Valued Guest, Thank you for taking the time to write us a review. We are pleased to hear that you have enjoyed our hotel's amenities during your recent stay with us. It's a pleasure for us to have you and we hope to see...More

Reviewed 15 January 2016

Please add some menu for breakfast... Service was good.... Nearby halal food restaurant.... Have self service laundry.... Nice for stay..... When I was checked in for a couple days, I felt comfortable but unfortunately I got influence sick. Overall service is good.More

Review collected in partnership with this hotel
Thank davidardians
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 11 April 2016

Dear Valuable Guest First of all, thank you for choosing Santa Grand Hotel West Coast. We've taken note of your feedback. Rest assured it will be highlighted to the management accordingly as this will help our hotel to improve and serve our guests better. We...More

Reviewed 8 January 2016

the room is clean. staff pretty helpful and friendly.although the room is pretty small, it is ok for small famliy. location is pretty convenient. close to NUS and MRT. not a bad choice for this price range.More

Review collected in partnership with this hotel
Thank henry1999sg
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 13 January 2016

Dear Valued Guest, Thank you for your kind review of our hotel. We are glad that you have enjoyed your recent stay with us and it's a pleasure knowing that our amenities had met your expectations. It's a pleasure to read that our colleagues at...More

Reviewed 12 December 2015

The room was very small and the breakfast very poor! Stuff Was helpful but not everybody speaks English! I think it was expensive based on the location and on what it offers, but at least it was clean.More

Review collected in partnership with this hotel
Thank elk854
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 14 December 2015

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent stay with us had failed to meet your expectation. Your feedback will be highlighted to the management and we will be taking actions...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$84 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$84 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (69)
Dining (19)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"My room was a queen size bed with no window"
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"Don't have 502!"
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"Ask for a room with a window. All rooms ending in 01 are very close to the lift"
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"Interior rooms (no windows) can be very small!"
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