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Fragrance Hotel - Kovan

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Fragrance Hotel - Kovan
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8 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2016

Near to Serangoon NEX shopping mall.. I am abit of a clean freak and since the bed sheet was not spotless, but requested for housekeeping to come and change the bed sheet and the guy was helpful to choose the best bed sheet for my room.

Helpful?
Thank daphne_yu83
Goulburn, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 April 2015 via mobile

This is an okay basic cheap hotel in the red light district. So it's fine if you are on a budget and not too fussy about the location. It was clean enough and the staff were helpful. If you would prefer not to stay here AVOID WOTIF MYSTERY HOTEL DEALS. I took the risk with a mystery deal that landed... More 

Helpful?
Thank 6hhgffghggg
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Kovan, responded to this review

Thank you for your feedback. We would like to clarify that Wotif is our online travel agent partner who had featured the 'Mystery Hotel' deal in their hotel promotion, which is not managed directly by the hotel. If this request had been lodged by Wotif to our hotel, we would have allowed you to amend your stay to another of... More 

Travellers are raving about these Singapore hotels

Boston, Massachusetts
Level Contributor
307 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 17 November 2014

Thank god I only stayed here for one night - I had just come back to Singapore from a sidetrip to Burma, and was heading back to the US the following day, and picked this place just as a location to crash for the night before my flight early the next morning. Mercifully this meant I only spent a total... More 

Helpful?
1 Thank Riptor3000
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2013

We had a pleasant stay here in Fragrance Kovan. The room was clean and neatly organised but the room is quite small for us and also there's window in the room. However the reception counter was friendly and helpful. We had a smooth and fast check in by the reception counter Liyana and ZhaoPeng. Their team work was wonderful. We... More 

Helpful?
3 Thank MiraShah
Singapore, null, Singapore
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2013

The hotel is near Nex Shopping Mall & MRT Station. The room was clean but the cigratte smell is very annoying although the cleaner already spray some perfume in my room but still the cigratte smell won't go off. Hotel reception Liyana & Zhao Peng was helpful and friendly. My friend add that they check in very fast. She mean... More 

Helpful?
6 Thank Tengku Humairah N
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Kovan, responded to this review

Thank you for staying at Fragrance! I had taken note of your feedback concerning the lingering cigarette smell in the room. In fact, I wished to explain that our hotel is a non-smoking property and we do not allow smoking in the premise and rooms. However at times, there will be guests who flout the non-smoking rule. In situations like... More 

Bangkok, Thailand
Level Contributor
250 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 22 June 2013 via mobile

I booked this hotel through internet as saw that its a chain hotel. Was shocked to see the service, rooms and location. Location is really bad. No place to park a taxi outside the hotel. If you have luggage in the taxi, it's like a night mare staying at this hotel. Rooms are so small, you keep one bag and... More 

Helpful?
8 Thank David N
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 May 2013

As a china tourist, staying in this hotel (fragrance kovan )I would like to complement this hotel service of the passionate and caring services. the whole incident is like this, after I have ate my breakfast I was trap in the lift as the lift broke down. When I press down the emergency button, the chambermaid swiftly run to the... More 

Helpful?
6 Thank Bai G
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Kovan, responded to this review

I am sorry to learn of your experience during your stay in the hotel. The lift maintenance team had investigated that the breakdown was due to technical fault and I wished to apologise for this matter. Nevertheless, I am glad to hear that you are safe and sound, with the grateful assistance rendered by the hotel and maintenance staff. I... More 

6 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Fragrance Hotel - Kovan

Address: 760 Upper Serangoon Road, Singapore 534629, Singapore
Region: Singapore > Singapore
Price Range: £63 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Kovan 2.5*
Number of rooms: 43
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Also Known As:
Fragrance Hotel - Kovan Singapore
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Questions & Answers

Questions? Get answers from Fragrance Hotel - Kovan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with window”
 of 5 bubbles daphne_yu83, 25 Apr 2016 | Read review
“Request room with window as the room is small”
 of 5 bubbles tengkuhumairahn, 25 Jun 2013 | Read review
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