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Enjoy Puerto Varas

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Traveller (382)
Room & Suite (68)
Pool & Beach (31)
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Overview
  • Excellent59%
  • Very good29%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“four star hotel”(2 reviews)
“nice hotel”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (815)
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Traveller rating
64
45
13
7
2
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LanguageEnglish
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64
45
13
7
2
Show reviews that mention
All reviewsaffordable luxuryfour star hotelnice hotelchillinice breakfast buffetlarge roomhotel offershotel is locatedbeautiful view of the lakeshort walkwould definitely stay here againbed was very comfortablepoetsspatownbeigeverses
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1 - 5 of 131 reviews
Reviewed 2 April 2018 via mobile

This is a new hotel and does not characterize the rest of the chain's hotels we used to be in Pucón and Vina Del Mar . A great multinational team , smiling and professional ready to assist and advise in everything. The city itself is...More

2  Thank Arnon V
Response from HUGO B, Gerente at Enjoy Puerto VarasResponded 3 days ago

Dear Arnon, First of all, thank you for your comments. We are glad you enjoyed your stay, hope to have you in our Hotel again. Best regards Hugo Bofill Head of Hotel Enjoy Puerto Varas.

Reviewed 30 March 2018 via mobile

The hotel itself is at a nice location but it lacks many things so it could be called a 4 star hotel. Dirty carpets and chairs all over, the water in the shower cold and interrupting the shower constantly to fix it, when it starts...More

Thank Misssaki
Reviewed 19 January 2018 via mobile

We stayed at this hotel for 3/4 nights over the New Year which included the New Year’s Eve festivities. It was rather expensive but nothing was too much trouble for them. Our daughter has celiac disease and has other dietary needs and the arrangements they...More

Thank TatiMowa
Response from HUGO B, Gerente at Enjoy Puerto VarasResponded 22 January 2018

Dear, along with saying hello to thank you for your words to our hotel, we are very happy that during your first visit you have enjoyed both the city and the hotel facilities, and thank you for highlighting our service and kindness, as they are...More

Reviewed 7 January 2018 via mobile

The staff of the hotel is not professional in serving the residents at all. When we told the concierge that we need a pot of hot water and some cutleries in the room, the concierge asked us to get those in the restaurant instead. We...More

1  Thank Max L
Response from HUGO B, Gerente at Enjoy Puerto VarasResponded 19 January 2018

Dear, along with say hello apologize to the case we are working every day to improve, we regret that you had to live this experience, we hope in the future to reverse the experience. Best regards Hugo Bofill Manager Hotel Enjoy Puerto Varas

Reviewed 5 January 2018 via mobile

Pros: - nice design - nice views - nice rooms - good breakfast selection - jacuzzi and swimming pool are nice Cons: - the people are the front desk are pretty useless. We arrived late at midnight because of travel issues and they had completely...More

Thank Sophie C
Response from HUGO B, Gerente at Enjoy Puerto VarasResponded 19 January 2018

Dear, along with say hello I would like to apologize for the case, we are working every day to improve and make the stay of our guests a pleasant and unique moment, that is why we take your comments very seriously and thank you for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Puerto Varas
#3 Business Hotel in Puerto Varas
#4 Spa Hotel in Puerto Varas
#7 Luxury Hotel in Puerto Varas
#8 Romantic Hotel in Puerto Varas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Puerto Varas
#3 Business Hotel in Puerto Varas
#4 Spa Hotel in Puerto Varas
#7 Luxury Hotel in Puerto Varas
#8 Romantic Hotel in Puerto Varas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (382)
Room & Suite (68)
Pool & Beach (31)
Dining (21)
Family and Play Areas (12)
Business Centre & Event Rooms (6)
Questions & Answers
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Dee229sowash
21 October 2017|
Answer
Response from Luca L | Reviewed this property |
The Hotel has calbe TV but I do not sure about Fox sport. I suggest to call them to recieve a 100% relaible answer. Best regards
0
Votes
michelle j
23 April 2015|
AnswerShow all 3 answers
Response from gdl_traveler1 | Reviewed this property |
No. And do not trust them to arrange your airport pick up. There are several taxis at the airport where the price is fixed, its lime a 25 min journey. And from the way back from the hotel, the concierge may call a taxi
0
Votes
Room Tips
"Any room with a view of Lago Llanquihue will be impressive!"
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"Any room is a good room here"
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"try the lake views"
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"Superior rooms facing the lake are spacious and comfortable."
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