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Termas de Aguas Calientes

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Termas de Aguas Calientes
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138 Reviews from our TripAdvisor Community

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Showing 8: English reviews
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Reviewed 4 weeks ago via mobile

It was just an ok visit. The park is really nice but they could make a bit more effort in the facilities. The offers on the cafe are very limited, no wifi, no towels for people using the thermals. Besides all that you still need to pay 2000 pesos for parking 😳😳😳 People are not super friendly... just ok...

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Helpful?
Thank Tania L
Gerencia_Hoteles, Digital Manager at Termas de Aguas Calientes, responded to this review

Hi Tania We apologize for the incovenience We constantly try our best to deliver the service and attention quality our visitors deserve. We will look into your experience and, based on it, improve our facilities and customer service so your next visit can be remarkable. Best Regards

Belgium
Reviewed 25 November 2016

Our travel agency booked 2 nights in a cabana. When we arrived, the woman at the reception was not friendly and the check-in took a long time. Our stay was prepaid but the receptionist wanted us to pay 105.000 CLP for the cancellation of an other guest! The cabana itself was not well maintained. We did not use the pools...

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Helpful?
Thank GrietDS
Gerencia_Hoteles, Digital Manager at Termas de Aguas Calientes, responded to this review

Dear GrietDS We are very sorry to hear about your experience in Termas Aguas Calientes. Regarding the extra price the receptionist mentioned, unfortunately those are the standard rates, which are determined by the management. Regarding the cleaning and the service, we apologize for what you went through. We will make it our effort that next time you come to Termas...

Oakland, California
Reviewed 8 March 2016

I went on a tour from Puerto Montt. I'm a nature guy, so I skipped the baths and went for a hike in the park. The woods are pretty, but if you're a tree person I would spend more time in, say, Alerce Andino National Park, where you can see trees that can't be seen elsewhere (or at least not...

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Thank yannaik
Uppingham, United Kingdom
Reviewed 11 March 2013

These cabanas were about the only option for us if we wanted to look at the Puyehue NP. If you are self-catering be aware that the nearest supplies are in Entre Lagos, 50 kms away - equally that is the place for fuel for the car. It is OK if you are forewarned and are approaching from Osorno, but we...

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Thank Peter C
Reviewed 1 February 2013

We reserved a cabin for two nights, and arrived the following day. After we checked in and they charged our card we were told the cabin was not ready. We walked around then and looked at the indoor pool, which was not very nice. When we got into our room it only took us five minutes to realize that we...

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3Thank Michael S
Buenos Aires, Argentina
Reviewed 23 January 2013

Getting lost in the woods can be a rewarding experience if you are lodged at this beautiful hotel. The service is very good and the rooms, though quite small, are stylish in their decoration and have a bath-tub where to take thermal baths any time you like. But what makes the experience truly unforgettable is the series of swimming-pools, both...

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Thank Alex F
Raleigh, North Carolina
Reviewed 20 December 2012 via mobile

We were pretty disappointed by this place. The indoor pool was closed and under repair. The outdoor pool caters to hoardes of bus travelers who arrive en masse to the pool. The cabins were rustic and relatively expensive for what you get. The master bed was.... Well, scary. Old, smelly, I was a bit creeped out. Main living area was...

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2Thank safarigirlNC
Stockport
Reviewed 9 September 2012

I stayed here for just one night as part of a large group on a charity cycling trip. We arrived late in the afternoon but in time to enjoy the hot thermal bath before it closed. It was a real treat to relax there after a tiring day cycling over the Andes from Argentina. A river runs past the hot...

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Thank TruerReviewer

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Termas de Aguas Calientes

Address: Ruta 215 km 76 | Camino a Antillanca km 4, Puyehue, Chile
Region: Chile > Los Lagos Region > Puyehue
Price Range: £60 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Termas de Aguas Calientes 3*
Number of rooms: 26
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Questions & Answers

Here's what travellers have asked, with answers from Termas de Aguas Calientes staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If wanting to use WiFi ask for one near the reception - down in number 2 we could not connect.”
 of 5 bubbles 1PeterC1, 11 Mar 2013 | Read review
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