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Enjoy Park Lake

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480 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Reviewed 1 week ago

The hotel is situated in a wonderful vantage point to enjoy panoramic views of Lake Villarica. We had beautiful fall weather to enjoy the warm sun off our balcony overlooking the lake. The rooms were very well designed and the furnishings were comfortable. Our teenage sons loved the buffet and dinners were also surprisingly good for a hotel restaurant. We...

Thank 808DawnPatrol
Bern, Switzerland
Reviewed 14 March 2017

The park lake has a spa and a indoor pool. The spa has a great variety of massages. we had a couples massage. By the pool there is a bar where you can have crafted beers wine an desserts. Great wifi also.

Thank IvoFS
New York City, New York
Reviewed 31 December 2016 via mobile

This hotel operates from an enviable location, with sprawling views of the Villarica lake from each room. The spa with saunas are also a nice touch. However, the positives stop there. Responsiveness - would rate this as below average. A week prior to our arrival, I inquired about the cost of an airport pickup. I didn't receive a response until...

Thank golfaddict219
HUGO B, Director General at Enjoy Park Lake, responded to this review

Dear Sir, First of all we really appreciate your time to give us a review. As regards your experienced with us, we apologise. Although we would like you to know that for the wedding group we offer to the coodinator our Enjoy Tours services, one of the most respectful agencies in the Aracaucanía region but finally they decided to work...

Australian Capital Territory, Australia
Reviewed 19 December 2016 via mobile

We loved the view, fee wifi, excellent breakfast and dinner and the great staff ( special thanks to Humberto and Claudia who spoke perfect English)- easy to get the local bus for 400 CP at the entrance. Our only suggestions are to play quieter more appropriate music and ban kids from the pool at lease for a few hours so...

Thank StudioQ
HUGO B, Director General at Enjoy Park Lake, responded to this review

Sir/Madam, Thank you very much for your nice words. We will take on account your suggestions. Hope to see you again, Best regards, Hugo Bofill

Nervesa della Battaglia, Italy
Reviewed 28 November 2016

This hotel could be a top spot, it's got the potential and the location is fabulous. The food was also quite good, however the service in general needs improving. We had to wait until 6 pm to access the room...the bar staff is far too slow (or missing in action). Reception was very understanding and trying to solve any issues,...

Thank elefante p
Buenos Aires, Argentina
Reviewed 12 July 2016

An excellent hotel just in front of Villarrica Lake, quiet, elegant, all rooms with a full view over the lake. Nice amenities, including indoor pool. Breakfast was very good, not too many options but all of them very fresh. People were very helpful and friendly.

Thank outofocus
Santiago de Chile
Reviewed 18 May 2016

Very good location, halfway between Villarrica and Pucón; excellent view (from all rooms) to Lake Villarrica. Good meals, excellent bar and barman; very nice Spa, well attended by Erica, delicious pool and very good sauna. You are 10 minutes away from Pucón: great restaurants, casino, thermal waters, trekking and national parks very close by. You have lots of activities, of...

1Thank etruccob
HUGO B, Director General at Enjoy Park Lake, responded to this review

Dear , we thank your feedback , we are allways working in new actions to continue making our costumer´s stay everytime more pleasant. We hope a return visit. Cordially Hugo Bofill

Cape Town Central, South Africa
Reviewed 22 March 2016 via mobile

This hotel scores highest for the views of the lake. Make sure you get a room on the 3rd floor and upwards otherwise I think you'll see more tree trunks than the actual lake. Breakfast was very very average- buffet only. The lunch at the cafe terrace was simple and tasty and our waiter was incredibly charming and friendly. The...

2Thank Candutch
Seattle, Washington
Reviewed 28 February 2016

After dealing with UNEXPECTED INTENSE TRAFFIC and finally arriving at this lovely hotel we were so happy not having to drive another few miles to Pucon. It is no longer managed by SPG which was disappointing. The public areas are very comfortable and provide places to visit, read and play games as well as having access to a pool table....

1Thank LynnSeattle
Lima, Peru
Reviewed 11 February 2016 via mobile

We stayed here for 4 nights, the hotel is impeccable, the views from all the rooms are great, they have a nice pool outdoors also one indoors with a bar ;). The restaurant is very good too. They offer complementary breakfast it was so so they don't serve natural fruit juices the cheese wasn't good either. Something very inconvenient was...

Thank Carduha

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  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Enjoy Park Lake staff and other travellers.
9 questions
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Questions? Get answers from Enjoy Park Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a lake view!”
  • View from bed!
  • From balocony
808DawnPatrol, 13 Apr 2017 | Read review
“Lake views are the best!!”
IvoFS, 14 Mar 2017 | Read review
“All rooms have a view to the lake; maybe slightly better the West wing...”
etruccob, 17 May 2016 | Read review
“Definitely a lake view room as high up as possible.”
LynnSeattle, 28 Feb 2016 | Read review
“All rooms seem to have beautiful views over the lake.”
PH2006, 17 Dec 2015 | Read review
5 of 5