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The lobby is a terrible place to spend the evening! After complaining several times they keep on persisting to keep loud techno music with a more that annoying DJ! Food and drinks acceptable! The response to my first comments polite but no reaction at all!...More
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 27 May 2015
Thank you for your feedback. We take all of our guest’s comments into consideration when we decide to improve the services and entertainment we provide and although we understand that our guests have different preferences, we certainly try to accommodate most of the...More
Stayed here on a very brief business trip. Loved having the grocery store mere steps away. Chartered a car for a day trip to the Santa Rita vineyard ( not to be missed) which was only about 45 minutes away. Great pool ..restaurant serves very...More
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 25 May 2015
Thank you very much for your kind words, it is always great to know that our guests enjoy our facilities and the service offered.
We look forward to your next visit, hopefully it will be real soon.
Very modern clima and sophisticated customer service, amazing food and options for entertainment, fantastic location but it is very special in all levels the kindness every one treats you all the time.
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 20 May 2015
We are very pleased to know your thoughts after staying with us, thank you for writing your review.
We hope you visit us again in the future.
My wife and I stayed at the Santiago Marriott for three days and two nights. We have stayed at Marriott hotels all over the world. This may have been the best Marriott we have ever stayed in at any time. The employees certainly were the...More
1 Thank John R
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 13 May 2015
Thank you for writing your review and for your positive comments about our hotel and our staff. We will share your words with all the team and congratulate Andrea for her good work.
We hope you visit us again real soon.
Spent 11 delightful days here. The staff is extremely helpful at every level starting with the reception personnel down to the Bell personnel.I would strongly urge you to try their Restaurants, specially the Lattin Grille which is a superb 5 star Restaurant(you'll feel proud to...More
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 7 May 2015
Our main goal is to deliver exceptional service to all our guests and hearing how much you enjoyed your stay is very rewarding to us. Thank you for your comments about our staff, we will congratulate Hans, Eduardo and all the team, again...More