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Santiago Marriott Hotel

1,476 reviews
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Traveller (596)
Room & Suite (252)
Dining (85)
Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“latin grill”(21 reviews)
“cafe med”(9 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,476)Write a Review
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All reviewsthe concierge loungelatin grillcafe medgreat hotelparque araucoshopping centercorner roomchiliconference roomlobby barthe hotel is conveniently locatedbig mallan upgradebreakfast buffetandes mountainsfront desk staffsouth america
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241 - 245 of 646 reviews
Reviewed 25 May 2015 via mobile

The lobby is a terrible place to spend the evening! After complaining several times they keep on persisting to keep loud techno music with a more that annoying DJ! Food and drinks acceptable! The response to my first comments polite but no reaction at all!...More

Thank Guylevp
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 27 May 2015

Dear guest, Thank you for your feedback. We take all of our guest’s comments into consideration when we decide to improve the services and entertainment we provide and although we understand that our guests have different preferences, we certainly try to accommodate most of the...More

Reviewed 24 May 2015 via mobile

Stayed here on a very brief business trip. Loved having the grocery store mere steps away. Chartered a car for a day trip to the Santa Rita vineyard ( not to be missed) which was only about 45 minutes away. Great pool ..restaurant serves very...More

Thank Lglbgl3
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 25 May 2015

Dear guest, Thank you very much for your kind words, it is always great to know that our guests enjoy our facilities and the service offered. We look forward to your next visit, hopefully it will be real soon. Kind regards, Victor P. General Manager

Reviewed 19 May 2015

Very modern clima and sophisticated customer service, amazing food and options for entertainment, fantastic location but it is very special in all levels the kindness every one treats you all the time.

Thank celferitaly
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 20 May 2015

Dear guest, We are very pleased to know your thoughts after staying with us, thank you for writing your review. We hope you visit us again in the future. Kind regards, Victor P. General Manager

Reviewed 12 May 2015

My wife and I stayed at the Santiago Marriott for three days and two nights. We have stayed at Marriott hotels all over the world. This may have been the best Marriott we have ever stayed in at any time. The employees certainly were the...More

1  Thank John R
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 13 May 2015

Dear John, Thank you for writing your review and for your positive comments about our hotel and our staff. We will share your words with all the team and congratulate Andrea for her good work. We hope you visit us again real soon. Kind regards,...More

Reviewed 6 May 2015

Spent 11 delightful days here. The staff is extremely helpful at every level starting with the reception personnel down to the Bell personnel.I would strongly urge you to try their Restaurants, specially the Lattin Grille which is a superb 5 star Restaurant(you'll feel proud to...More

Thank JuanK0044
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 7 May 2015

Dear Juan, Our main goal is to deliver exceptional service to all our guests and hearing how much you enjoyed your stay is very rewarding to us. Thank you for your comments about our staff, we will congratulate Hans, Eduardo and all the team, again...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$191 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#8 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#16 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#8 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#16 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (596)
Room & Suite (252)
Dining (85)
Pool & Beach (16)
Business Centre & Event Rooms (19)
Family and Play Areas (8)
Questions & Answers
Ask a question
Michelle W
7 April 2017|
AnswerShow all 2 answers
Response from Lester M | Reviewed this property |
Yes they are very helpful
0
Votes
Peru201193
13 March 2017|
AnswerShow all 12 answers
Response from Daniel F | Reviewed this property |
I'd say allocate about 30-40 minutes max for the cab ride. There's a taxi service in the lobby across from the reception desk.
1
Vote
Sue J
6 January 2017|
AnswerShow all 6 answers
Response from BRETT A | Reviewed this property |
It is also in the Las Condes Vitacura area. There is a subway station about 5 blocks from the hotel
0
Votes
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Room Tips
"Highest floor rooms"
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"High floor for best room. Room 2307 corner room dual aspect windows for view."
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"Ask for a room on a high floor for a great view!"
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"Our upgraded room came with free WiFi but not sure whether that is true with all rooms"
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