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Hotel Santiago

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Traveller (1030)
Panoramas (11)
Video (1)


Travellers' Choice 2019 Winner
Certificate of Excellence
As one of the most luxurious hotels in South America, Hotel Santiago enjoys a reputation for style, service and outstanding facilities. Located in the exclusive neighbourhood of Las Condes, and with a choice of award-winning restaurants, beautiful rooms and an outdoor pool, we offer the perfect base for your Santiago stay.
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Property amenities
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Free parking
Airport transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Great View
Hotel links
Visit hotel website
Special Offer:Complimentary 3rd Night


Full view
Avenida Presidente Kennedy 4601, Santiago 7560994 Chile
Name/address in local language
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Getting there
Arturo Merino Benitez Airport12 mi
Escuela Militar14 min
Alcántara18 min
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100Room tips
Traveller rating
  • 1,330
  • 572
  • 197
  • 72
  • 61
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Popular mentions
The Hotel is currently under renovation. Once they finish will be the best of Santiago for sure. Personel service at the Executive Lounge was excelent. Need to find a better alternative for the gym during renoavation of the old one,
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Review collected in partnership with this hotel
Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 1 week ago
Thank you for your review and rating. We are glad you enjoyed our service and club lounge. Your comments are very important for us and we will take them into account as we continue our transformation into the first Mandarin Oriental in South America. Warm regards.
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Hotel's Favourite
Recently acquired by mandarin oriental, we had the pleasure of staying at the Hotel Santiago after a stressful week in Chile. Our travel plans had changed drastically due to flooding in the north but ending our stay at this hotel made our trip worthwhile. The hotel grounds are
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Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 4 weeks ago
Thank you for your comments and review, we are glad yo know that your trip to Chile, with al the unexpected changes, was improved by your stay in our Hotel.
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We spent 3 nights at the Hotel Santiago on the Executive Floor. We were very well looked after from a superb team - a hallmark of the Mandarin Oriental experience. Location wise, the hotel is in the Las Condes neighbourhood - surrounded by other big brand international
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Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 1 week ago
Greetings, Thank you for your rating and detailed review. we are glad your experience in Hotel Santiago was this wonderful. It is great you had a chance to experience our views, pool and restaurants. And that our staff made your stay so enjoyable. We'll be expecting your next visit. Warm Regards
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Excellent service, Mandarin standard, amazing facilities, comfortable room spacious, fantastic swimming pool with a cascade, cold water but you must give a try! Located close to parks, malls and tourist attractions. Excellent options for dinner, Japanese and Thay restaurants.
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Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 1 week ago
Thank you for your rating and your review. We are glad to know you enjoyed our Hotel's views, restaurants, pool and service. We look forward to your next visit. Regards.
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The Hotel Santiago by Mandarin Oriental is a special gem in the heart of Las Condes. Well-situated amongst shopping, parks, museums, etc. it is an oasis in bustling Santiago. The staff are the real treasure here. Never have we been so well-treated and the hospitality was warm
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Review collected in partnership with this hotel
Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 2 weeks ago
Dear Angela, Thank you for your kind words and five star rating, we are glad to know that you enjoyed your stay at our Hotel and the benefits of our Club Lounge. Our staff is always willing to make the best of all our guests' experiences and the fact that you felt at home is the best reward for us. We look forward to your next visit. Warmest Regards
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Santiago
The Club Room at the Hotel Santiago
Photo provided by managementHotel Santiago
Habitacion Grand King (Standar)
Photo provided by managementHotel Santiago
Suite Presidencial
Sorry - can't answer. The hotel has a nice view and I expect the club lounge will be even nicer.
0 votes
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Greetings, by April next year a big part of the renovations will be completed. The main entrance and lobby should be finished as well as the club lounge and most of the rooms. Our pool area was briefly refreshed and is ready for this summer season. The spa and fitness centre has been temporarily moved to a specially fitted space inside the main building during the renovations, where most of the services are available to our guests. All the renovations are being made taking actions to minimize guest disturbance, and our staff makes sure that all of our guests’ experiences meet their expectations.
0 votes
I saw a picture of a hydrotherapy pool in the online website. Is this truly a hydrotherapy pool?
sorry, I didn't use the pool. did you ask management?
0 votes
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I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0 votes
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1 vote
"Watch the stairs"
"Top floor room with a view"
"Club level rooms have stunning views"
"Top floors. 1508 was fab"
"Book a king"
US$203 - US$330 (Based on Average Rates for a Standard Room)
grand hyatt santiago hotel santiagohyatt santiagosantiago grand hyattsantiago hyatt
Grand Hyatt Santiago
ChileSantiago Metropolitan RegionSantiago
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