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Hotel Santiago

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Traveller (925)
Room & Suite (380)
Pool & Beach (167)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“grand hyatt”(145 reviews)
“split level”(12 reviews)
“great hotel”(61 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Hotel Santiago
Special Offer: Bed & Breakfast
Offers from Hotel Santiago
Special Offer: Bed & Breakfast
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,120)
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431
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34
32
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All reviewsgrand hyattsplit levelgreat hotellarge poolclub floorandes mountainspool area isa large shopping mallchilliparque araucobusiness hotelsensomatsuriloungeconciergeatriumcordillera
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411 - 415 of 818 reviews
Reviewed 27 February 2015

Stayed with family for 4 nights. Rooms are spacious and clean, but the overall feel of the place is old. I even got a old-style TV (not LED, not flat), electronics inroom are old-fashioned as well, e.g. a very old stereo set and a very...More

1  Thank Franco0311
Reviewed 23 February 2015

Should you find yourself in Santiago,Chile,stay at the Grand Hyatt.Tour earthquake-cracked,colourful raffish Valparaiso,visiting on the way organic vineyards in the Central Valley to taste red wine from the Carmenera grape,extinguished by phylloxera in the Old World.Return to the well-replenished food and wine evening buffet in...More

2  Thank John M
Reviewed 20 February 2015

The good bits include the spectacular views of the mountains, the wonderful grounds, the pool area and the spacious rooms. The bad bits included a 30 minute wait for reception when we arrived at 1 pm on a Sunday. A 4 hour wait for our...More

2  Thank andyvandin
Reviewed 17 February 2015

Imagine having the General Manager of the Hotel personally greeting you at the front desk when you arrive. This is just one small example of the outstanding experience you can expect at the Grand Hyatt Santiago. You will love the location, the staff, and the...More

1  Thank ralph e
Response from MarcLorenz, General Manager at Hotel SantiagoResponded 31 March 2015

Hello again, I am so pleased to know that your recent stay with us in Grand Hyatt Santiago was up to standard. I am trying each day to make more time to greet the most guest i possibly can, so it trully makes your stay...More

Reviewed 17 February 2015

This hotel is a curved tower block and has great views of the mountains from higher floors, it has a pleasant pool and gym and the Thai restaurant is excellent, we had the best tuna steak there of the whole holiday. Rooms are spacious, a...More

2  Thank smith025
Response from MarcLorenz, General Manager at Hotel SantiagoResponded 31 March 2015

Dear Guest, I am glad to read that you had a pleasant time in your recent stay with us. Yes unfortunately they are doing some road work next to the hotel but it set to be finished very soon and once it has i am...More

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Best Value Properties in Santiago, Chile
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Laundry Service
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$207 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$207 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (925)
Room & Suite (380)
Pool & Beach (167)
Dining (117)
Amenities (45)
Family and Play Areas (19)
Business Centre & Event Rooms (9)
Questions & Answers
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bepaged
14 February 2018|
AnswerShow all 2 answers
Response from KAPAtl | Reviewed this property |
sorry, I didn't use the pool. did you ask management?
0
Votes
materago
28 October 2017|
Answer
Response from Zorro5991 | Reviewed this property |
I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0
Votes
deepak328_s
28 July 2016|
Answer
Response from Peter G | Reviewed this property |
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1
Vote
Room Tips
"Very high standards indeed and excellent amenities. Beautifully clean and delightfully comfortable bed."
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"Ask for a renovated room or choose a different room"
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"Club level, 16th floor & above is excellent!"
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"High floor and stay away from all the construction."
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