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Novotel Santiago Vitacura

960 reviews
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Traveller (297)
Room & Suite (88)
Dining (27)
Overview
  • Excellent34%
  • Very good51%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (960)Write a Review
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58
93
33
4
3
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All reviewsgreat hotelswimming pool and jacuzziwifi servicehotel is locatedbusiness triphuge shopping mallthe room was nicejet lagthe hotel offersshort walknice areaeasy accessfront desk staffexcellent locationsouth americachilivespucci
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21 - 25 of 191 reviews
Reviewed 13 November 2016

Quiet hotel in the heart of Santiago. Good value and the rooms were quite large. The bathroom looked newly renovated. The restaurant food and service was also excellent. Hotel is close to all amenities. I'll be there again next week.

Thank scottfA3681JG
Response from Luiz S, Gerente at Novotel Santiago VitacuraResponded 23 December 2016

Dear scottfA3681JG! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We wish you a Merry Christmas and Happy New Year! Sincerely, Carla - Enc. Calidad.

Reviewed 31 October 2016

I didn't like the toilet being separated and far from the shower room and sink. Also, my shower door was broken and leaked water all over the shower room and into the bedroom. They didn't have half bottles of wine, which is complicated when you...More

Review collected in partnership with Accorhotels.com
Thank Marcelo Garcia L
Reviewed 13 October 2016 via mobile

The hotel is located close to transportation and 2 main streets (vitacura and vespucio) walking distance to restaurants in vitacura and Alonso de cordoba, safe, no danger in this part of town. Simple but comfy rooms and service.

Thank Victor S
Response from Luiz S, Gerente at Novotel Santiago VitacuraResponded 14 October 2016

Dear Victor S, I would like to thank you for share your comments with us. It´s a pleasure to received a positive feedback. We hope to see you soon. Best regards, Carla - Enc. Calidad.

Reviewed 29 September 2016

The breakfast used to be better . It is still good but the quality of the products are not the best ones. The room is spacious. The products as shampoo, conditioner are of reasonable quality. It used to be better. The Swimming pool and Jacuzzi...More

Thank Fclmello
Reviewed 27 September 2016 via mobile

Small rooms and not comfort bathroom configuration (toilet is separated from shower area). Internet not good. Le Club Accor is not valid if you make a reservation from your agency. Front desk deserve a strong training and Food is not that good. In a sum,...More

Thank RonaldoCP
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Traveller (297)
Room & Suite (88)
Dining (27)
Pool & Beach (4)
Hotel & Grounds (205)
Bathroom (35)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast included
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Spa
Details
Price range
US$107 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Santiago
#25 Family Hotel in Santiago
#26 Romantic Hotel in Santiago
#27 Luxury Hotel in Santiago
#29 Business Hotel in Santiago
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
Details
Price range
US$107 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Santiago
#25 Family Hotel in Santiago
#26 Romantic Hotel in Santiago
#27 Luxury Hotel in Santiago
#29 Business Hotel in Santiago
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
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