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Hotel Plaza San Francisco

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Traveller (760)
Panoramas (13)
Video (1)


Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Gold level
Plaza San Francisco is the only sustainable five star Hotel in downtown Santiago. Known for its excellent and warm service with 27 years of experience, our Hotel is the perfect destination for your pleasure and business trips. With 146 comfortable and spacious rooms that will allow you to have the desired rest you are looking for, so you can enjoy all the tourist and historical attractions of the city.
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Hotel links
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Offers & Announcements:20% off room rate
100Room tips
Traveller rating
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  • 708
  • 172
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  • 33
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Popular mentions
We stayed here on 3 separate occasions and each time the staff were wonderfully helpful. The room was spotless and comfortable and the bar and breakfasts were very good. In particular there is an omelette bar at breakfast where you can request a fresh omelette with fillings of
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Hotel's Favourite
We thoroughly enjoyed our stay at the San Francisco hotel. The rooms were comfortable and breakfast was good. After 8:00 eggs are made to order. We found that everyone who worked at the hotel was extremely courteous and helpful! The hotel was centrally located and the subway was
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Review collected in partnership with this hotel
Responded 17 Apr 2018
Dear Guest Thank you very much for your review of your recent stay. Your opinion is very important to us. We are a team that is characterized by having quality service and attention. We appreciate your preference and we wait for you again in your early visit to the city. Best regards!
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We stayed at the Hotel Plaza San Francisco several days prior to beginning a cruise from San Antonia Chile. The hotel is very nice and comfortable. The staff was extremely pleasant and helpful. They showed concern for our safety when they recommended that we remove our chains
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Response from GoPlaces764538, Director de Relaciones con Clientes at Hotel Plaza San Francisco
Responded today
Dear Ann: Receive a warm greeting and gratefulness for sharing your comments. We are very happy to know that your stay was excellent, we will continue working with care to offer a service that is up to your expectations, always with quality and warmth. We hope you visit us again, we will be pleased to assist you one more time. We also want to inform you that your comments about transportation have already been transmitted to the areas involved. We hope that in your next visit to Santiago, give us another opportunity that will enable him to excellence we usually give our guests. Best regards.
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Booked the hotel 3 months in advance wrote a mail telling them of my late arrival when arrived there was no room. Sent to another hotel not the same standard and no WiFi in the room. Not a hotel to be trusted. A real scam
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We stayed here at the beginning and end of our trip to Chile. Lovely hotel and some fantastic staff. We stayed in an Executive Room the first time and were booked for the same when we came back. However the hotel upgraded us to a Suite for our return stay. Lovely thing to do
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Response from GoPlaces764538, Director de Relaciones con Clientes at Hotel Plaza San Francisco
Responded 2 days ago
Dear Helen: Thank you for taking part of your time to leave us your comment. It is a pleasure to hear that you have enjoyed our service, we characterize the quality and warmth with each of our customers is served every day. We hope you continue to prefer us as your first choice of lodging Best regards
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King Bed Room
Professional photo exclusively commissioned by TripAdvisorHotel Plaza San Francisco
The Standard King at Hotel Plaza San Francisco
DOES the HOHO bus have a stop near the hotel plaza san francisco? Where is it located?
We did not use a HOHO, but since the hotel is next to the main sites in Santiago, no doubt it is close. If you walk to the busy street in front of the hotel, Avenida B. O'Higgins, there are Metro stops and bus stops to the right and the left. The buses are especially easy to use, all over the city and the country. In Santiago you will find it easiest to walk. If you want to go to another part of the city, we found Uber to be easy, very inexpensive, and a great way to meet Chileans. Have a wonderful trip!
1 vote
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We were accommodated in the opposite direction - getting a room very early in the morning instead of having to wait till noon. So, I would simply ask. If they are not full, they most likely will accommodate your request. Other hotels have charged me 50% of the room rate for a late check out - which depending on how late, can be worth it under certain circumstances. Basically, it depends...
0 votes
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Is there a room safe?
Yes, there was a very nice room safe, plenty of room for our laptop and more. You set your own code to lock it.
1 vote
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Yes it is safe to walk at night on main street. To go to restaurants turn right at hotel and walk on main street till you pass the park then turn left where you will find many restaurants with good food, prices and atmosphere
2 votes
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Do the junior suites have a sofa bed? Is it comfortable?
Very comfortable and spacious!
1 vote
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"Great omelettes in the morning but no complementarycoffee or tea, you had to buy it."
"Have an executive room with a street view."
"not near elevator"
"I would request a corner room on a higher floor! Great views!"
"no idea as we never heard any noise"
US$139 - US$194 (Based on Average Rates for a Standard Room)
plaza san francisco santiagoplaza san francisco hotel
ChileSantiago Metropolitan RegionSantiagoCentro Histórico
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