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Renaissance Santiago Hotel

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Traveller (673)
Room & Suite (192)
Dining (105)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Gold level
Experience the synergy of lifestyle and luxury at Renaissance Santiago Hotel, a chic hotel in Santiago, Chile's upscale Vitacura community. Equipped with modest amenities, leisure and business travelers of Santiago will not leave disappointed.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Green
HOTEL CLASS
Hotel links
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Location

Full view
Contact
Avenida Presidente Kennedy 4700 Vitacura, Santiago 7630454 Chile
Name/address in local language
Getting there
Arturo Merino Benitez Airport12 mi
Escuela Militar16 min
Alcántara19 min
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1,216Reviews
811Photos
40Q+A
100Room tips
Traveller rating
  • 925
  • 207
  • 53
  • 15
  • 16
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Popular mentions
I checked out of the Renaissance Santiago Hotel after a 1 week stay. The room was booked using a Marriott 7-night reward certificate. My arrival date a Saturday. I booked this arrival date, knowing that I would be arriving on a flight very early in the morning on a Sunday, and I
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Great food, friendly staff, good location. Excellent hotel. We were able to book a tour of the city in the lobby and staff were very helpful. Everywhere was spotlessly clean with a lovely pool and outside relaxing area.
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Response from MelissaYanezM, Manager on Duty at Renaissance Santiago Hotel
Responded 2 days ago
Dear Julie M, We are glad to hear you had a wonderful and comfortable stay and that our team took care of your needs. We thank you again for your review and look forward to welcoming you back very soon. Kind regards, Melissa Yanez Manager on Duty Renaissance Santiago Hotel
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First time at Santiago and also on a Renaissance Hotel! Facilities was great: awesome bed and great shower. It was everything we need after a trip to Atacama and Patagonia. Just want to add that the reception also was above average. We got some tips over our dinner plans and
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Response from Gustavo P, Guest Relations Manager at Renaissance Santiago Hotel
Responded 1 week ago
Dear rsueno We are glad to have been your chosen hotel during your recent stay in Santiago. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay and and that your experience with us was memorable for you. Thank you for staying at the Renaissance Santiago Hotel and I hope you choose to create more memories with us whenever your travels bring you back to Chile. Sincerely, Gustavo Parsarisa Guest Relations Manager gustavo.parsarisa@renaissancehotels.cl
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I enjoyed my stay at this property in Santiago. The staff were very helpful. The food in the club lounge was very good for lounge food. I appreciate that this wasn’t a large convention hotel. I also appreciated having access to spa services. I wish the pool had been heated!
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Response from Gustavo P, Guest Relations Manager at Renaissance Santiago Hotel
Responded 1 week ago
Dear SummerGirl2015 Thank you very much for sending us your comments. It is always encouraging to receive such positive comments. While I am delighted to know that you liked the food at the Executive Lounge and our Elential Spa, I am very sorry to hear that we did not met your expectations on the swiming pool area and I have taked note about your comment. It helps identify areas of opportunity for us to improve our discoverers experience. Thank you for staying at the Renaissance Santiago Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Santiago. Sincerely, Gustavo Parsarisa Guest Relations Manager gustavo.parsarisa@renaissancehotels.cl
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We had stayed at the Marriott just up the street then headed out to Easter Island. When we returned to Santiago we stayed at the Renaissance. The hotel is on the other side of Parque Arauco in Los Condes, maybe a 10 minute walk from the Marriott. It was also an excellent
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Response from Gustavo P, Guest Relations Manager at Renaissance Santiago Hotel
Responded 2 weeks ago
Dear AZ-LGE, I want to thank you for sharing your most memorable experiences with us during your recent stay at Renaissance Santiago Hotel. It is always encouraging to hear positive comments, especially when they come from those who matter most to us. Commitment to service and guest satisfaction is a main focus and I am delighted to hear you enjoyed your up grade to the Junior Suite and your welcome amenity. Thank you for staying at the Renaissance Santiago Hotel and we hope you choose to create more memories with us each time your travels bring you back to Santiago. Sincerely, GUSTAVO PARSARISA GUEST RELATIONS MANAGER RENAISSANCE SANTIOAGO HOTEL
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VIEW FROM MY CORNER ROOM
VIEW FROM MY ROOM
Photo provided by managementRenaissance Santiago Hotel
Guest room
Photo provided by managementRenaissance Santiago Hotel
Guest room
Photo provided by managementRenaissance Santiago Hotel
Guest room
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12345639
Dear FatPhil02, Greetings from Renaissance Santiago Hotel. According to terms and conditions of the program you have the benefit of a upgrade. You can choose a room to high floor or with a view in particular without counting that you will be assigned to our executive floor. Unfortunately our Gold member does not have access to our club lounge but if you want this will have an additional cost of USD 80 per day. This benefit is for you and 1 accompany. Warm regards,
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Dear Mr. JohnN830, Greetings from Renaissance Santiago Hotel. Please reach us to this following number 56226788888 or see our answer, there you can reach my email. I can not give email through this page. Have a great day! Regards, Melissa Yañez Manager on Duty
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Dear Mr. Crook, Greetings from Renaissance Santiago Hotel. Please reach us to this following number 56226788888 or see our answer, there you can reach my email. I can not give email through this page. Have a great day! Regards Melissa Yañez Manager on Duty
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Dear Eric, Greetings from Renaissance Santiago Hotel You are right! Please choose Chilean/European and leave a note that you need a room with a twin bed. Have a great day! Kindest regards,
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Hi how do i contact the hotel concierge team to arrange airport pick up?
Hi i can only find a phone number. Is there an email address?
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"Good views of the andes from the back"
"Don’t get a corner room, too much light around the windows, and noisy."
"corner room great views"
"Ask for the Andes views but more $"
"Ask for a room at the front of the hotel on a high floor for good views"
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PRICE RANGE
US$154 - US$361 (Based on Average Rates for a Standard Room)
LOCATION
ChileSantiago Metropolitan RegionSantiagoVitacura
NUMBER OF ROOMS
181
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