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JW Marriott Hotel Quito

Traveller (791)
Room & Suite (176)
Dining (57)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Visit Quito, Ecuador in style when you stay at JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Get to Galapagos Islands and Santo Domingo's Church easily from our Quito hotel. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free Internet
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Mountain View
HOTEL CLASS
Hotel links
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Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
1,924Reviews
849Photos
109Q+A
100Room tips
Traveller rating
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  • 31
  • 16
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Popular mentions
Like others, we stayed pre and post a Celebrity cruise. Celebrity had made arrangements for three breakfasts and one dinner at the hotel. The service was impeccable, and the public areas comfortable, and well appointed. Our only complaint were the mattresses in both rooms had
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Response from RoxanaZ92, Marketing Coordinator at JW Marriott Hotel Quito
Responded yesterday
Dear Julia H, Did you enjoy your trip to the Galapagos? We are happy to know you had the chance to visit such amazing paradise! Thank you for mentioning our 5 star service. As a luxury brand we are always aiming to provide an impeccable service. We are excited to know we achieved your expectations and that you felt the real JW treatment. We are glad to know you tried food at our hotel. We believe food here is so delicious because our chefs use high quality ingredients when cooking. Did you had the chance to enjoy our smoothies station at breakfast? We believe it is one of our must when staying with us! You can mix your favorite fruits and vegetables to create your own smoothie. We appreciate recommendations. As a luxury brand we are always looking for ways to improve and our clients comments are what guides us to achieve the aim. We hope you visit us again soon!
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I had the pleasure of staying here after two weeks of remote travel. This is a beautiful hotel but what stands out for me is the service and professionalism of the staff. Nothing is too much trouble, everything is very professional and more importantly done with a smile on
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Response from RoxanaZ92, Marketing Coordinator at JW Marriott Hotel Quito
Responded yesterday
Dear MarkA486, Thank you for choosing JW Marriott Quito during your visit to Quito! We appreciate your comments regarding our outstanding service, executive lounge and transportation service. We are happy to know you really felt the JW Treatment and the Marriott International thinking of "putting people first". As associates, we do our best to exceed our guest’s expectations because we follow the principle that Mr. Marriott himself created: "If you take care of your employees, your employees will take care of your customers/guests, and they will come back". Our objective is to make customers feel special and we are eager to know you felt that way. We are pleased to know we surpassed your expectations. It is great you had access to our executive lounge. As you mentioned it is totally worth the price of the upgrade. We are glad to know you had the chance to try our food and that you enjoyed it. Our chefs cook with best quality and fresh ingredients; this is the reason why food is so amazing. Thank you for mentioning our taxi service. We work together with a taxi company in order to provide fast, efficient and comfortable service to our guests. We will let Danny know about your fantastic comments regarding the service provided. Please visit us again soon!
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Stayed pre and post a Celebrity cruise. The supervisor, Jaqueline Garcia and Front desk, Mauricio Egred went far and beyond helping us at checkin when there was a computer glitch with The Marriott Bonvoy program. The hotel was clean comfortable and everything we expect from a
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Response from RoxanaZ92, Marketing Coordinator at JW Marriott Hotel Quito
Responded 5 days ago
Dear Cie M, We hope you enjoyed your trip to the Galapagos! We believe it is a must when visiting our beautiful country. Thank you for your comments regarding our friendly associates and outstanding service. We are happy to know you really felt the JW Treatment and the Marriott International thinking of "putting people first". As associates we do our best to exceed our guests expectations because we follow the principle that Mr. Marriott himself created: "If you take care of your employees, your employees will take care of your customers/guests, and they will come back". Our objective is to make customers feel special and we are eager to know you felt that way. We will definitely let Mauricio and Jacqueline know about your great comments about their service during check in. Please visit us again soon!
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This hotel is a wonderful oasis offering quiet comfortable and exceptionally clean, well appointed rooms; an overwhelmingly amazing breakfast buffet; huge swimming pool; and numerous other amenities. The service was above reproach! This really is a 5 star level hotel.
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Response from RoxanaZ92, Marketing Coordinator at JW Marriott Hotel Quito
Responded 5 days ago
Dear Brian2028, Thank you for choosing JW Marriott Quito for your stay! We appreciate your comments regarding our beautiful rooms, breakfast buffet, swimming pool and service. Our rooms got renovated a few years ago thinking on ways to make guests experience even more memorable. We are excited to know you had a pleasant stay. Thank you for mentioning our outstanding breakfast buffet. Did you had a chance to try our smoothie station? It is my favorite part of our breakfast because you can combine your favorite fresh fruits and vegetables. My personal best mix is with oranges, bananas and strawberries. We are glad to know you had a chance to relax in our pool area. As you mentioned, our swimming pool is huge and beautiful. Also, it is temporized all year in order for guest to enjoy it no matter the time of the year. As a luxury brand we are always aiming to go above and beyond guests expectations by following our founders ideal of "putting people first". We are glad to know you really felt our 5 star service and that our service surpassed your expectations. Please visit us again soon!
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We stayed here on our way to the Galápagos Islands. This is pure luxury. The hotel was very nicely appointed and had very comfortable beds and the shower was excellent. This hotel has two restaurants, one for casual dining and one that was more formal. The food was excellent.
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Response from RoxanaZ92, Marketing Coordinator at JW Marriott Hotel Quito
Responded 1 week ago
Dear TinsleySC, How did you enjoy your trip to the Galapagos? We are glad to know you had the chance to visit Ecuador's breathtaking paradise! Thank you for your comments regarding our rooms, food and service. We are happy to know you had a pleasant stay and that you enjoyed our comfortable beds and shower. We renovated them a couple of years ago thinking on ways to make every stay memorable, we are excited to know we achieved your expectations. We appreciate your comments regarding our food. Our chefs use fresh and best quality ingredients in all of our restaurants when cooking, this is why food is so delicious. Did you had a chance to try our sushi? Next time you visit us I would highly recommend you our spicy tuna roll. Thank you for mentioning our friendly and outstanding service. As a luxury brand we are always looking for ways to go above and beyond guest expectations. In makes in glad to know you really felt our five star service. Please visit us again soon!
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room 507
Photo provided by managementJW Marriott Hotel Quito
Guest room
Photo provided by managementJW Marriott Hotel Quito
Guest room
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12345636
No, if Celebrity makes your reservations and pays for it, you don't get points
0 votes
My son made all the reservations and contacts with hotel. I do not have an email address.
0 votes
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My son made all the reservations and contacts with hotels on our trip. I do not have an email.
0 votes
I would like an email address to contact the JW Marriott Quito about our upcoming stay. Thank you.
As many websites as I checked did not see email. Would have been helpful if you could have just sent me the email address.
0 votes
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12345622
"Ask for a room on a high floor for a view."
"The 2 different rooms we had were in different areas and quiet and clean."
"We stayed here twice and both rooms were excellent."
"Quality hotel"
"Celebrity Cruise of inner loop of the Galapagos"
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PRICE RANGE
US$158 - US$262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott quitomarriott hotel quitomarriott quitoquito marriott
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
257
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