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Hotel Real Audiencia

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#36 of 112 Hotels in Quito
Certificate of Excellence
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Hotel Real Audiencia
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298 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Budapest
Reviewed 4 days ago NEW

The hotel has 2 strengths: competent and kind people at the recepcion, and the view from the restaurant over the square. While the bathroom was new and perfect, the wall in my room looked like a motel by a motorway, full of dirty stains - not one but many. Oil-paint tries to protect the wall at the lower part. This...

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Helpful?
Thank Lenke_13
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Ms. Lenke, Thank you for your comment on Tripadvisor and for staying with us during your visit to Quito. Your review and observations are really important for us to improve every day the quality of our service. Please receive our sincere apologies for the disadvantages that appear to you in our hotel. We will take the necessary measures to...

Reviewed 1 week ago via mobile

We stayed here for 2 nights. Excellent central position in the historic district. Typical building of the area. Great corner position for views over Santa Dominga square etc. Our standard double room was large enough and bathroom had good shower. Room looked dated and a bright picture or two would lift it. Very large, comfortable bed. The breakfast buffet was...

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Helpful?
Thank Annie M
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Annie M, Thank you for your feedback. We are pleased to know that you enjoyed your stay at Real Audiencia. Thank you for staying with us. We appreciate your observation of the pictures in the rooms, we will definitely do this. About the lift, we are working really hard to make this possible, since is a colonial building it...

Tucson
Reviewed 2 weeks ago

I loved this hotel, it's location right in the heart of the historic old town is perfect. Everything is within easy walking distance. Considering that, it was surprisingly quiet inside the hotel. The staff could not have been kinder or more helpful, I had an early start the day I left, when I checked out at 4 am they handed...

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Helpful?
Thank badgerseal
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear badgerseal, We appreciate your feedback.We are delighted to know that you enjoyed your stay with us and that you loved the hotel. ¡Thank you for staying with us! We will be happy to welcome you back soon. Cordially, Claudia Garzón Hotel Real Audiencia

San Francisco, California
Reviewed 2 weeks ago via mobile

We stayed here twice, once when we arrived in Ecuador and once 10 days later before leaving. The second time was sheer laziness. Didn't want to go to the trouble of changing reservation made before we left the States. As mentioned by others, this place has no elevator. Rooms, even overlooking the plaza Santo Domingo, are somewhat dark and there...

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Helpful?
Thank Francoise1948
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Guest, Receive a warm greeting from Real Audiencia Hotel. We thank you for taking the time to write your feedback on Tripadvisor of your recent stay with us. We appreciate your observations and comments that help us improve and offer our guests a quality service and a better experience. Receive our sincere apologies for the inconvenient of not having...

Kalgoorlie-Boulder, Australia
Reviewed 2 weeks ago via mobile

Stayed 4 nights, on and off during our stay in Ecuador, at this hotel and found it very good. Heritage hotel in old Quito close to La Rhonda street with lots of restaurants and artisan shops. Centrally located close to all city attractions. A bit noisy if on first floor near traffic lights but to be expected in busy Quito...

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Helpful?
Thank trisicairns
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear trisicaims, ¡Thank you! We are really happy to know you enjoyed your stay at Real Audiencia, in particular our location, breakfast and the view from the hotel. We appreciate your comment and we wish to welcome you back in your next visit to Quito. Cordially, Claudia Garzón Hotel Real Audiencia

Tralee, Ireland
Reviewed 23 October 2016

This is a lovely hotel on the edge of La Ronda area. It is excellent value with a lovely restaurant on the top floor. The staff is friendly, courteous and very helpful. It is a very vibrant area with many small shops, cafes and restaurants. Everything you need is available; wifi, coffee, tea, etc.

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Helpful?
1Thank 115Caroline
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Ms.Caroline, Thank you for your feedback. We are happy to read that you enjoyed your stay at Real Audiencia. Thank you for choosing us, and we hope to welcome you back soon! Cordially, Claudia Garzón Hotel Real Audiencia

Houston, Texas
Reviewed 10 October 2016 via mobile

I had a great stay at this hotel. Friendly staff, clean rooms and the location can't be beat (in Old Quito and just a couple of blocks from numerous sites, including the Quito Tour Bus stop). The rooms are not large, but they were fine for my needs. The rooms are a bit noisy at times from traffic and other...

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Helpful?
Thank jjax12
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear jjax12, Thank you for your comment. We are so happy to know you find Hotel Real Audiencia a "fantastic place for the price". We work hard everyday to offer our guests nice installations with great service at a reasonable rate. Thank you for staying with us, we hope to welcome you back in the near future. Cordially, Claudia Garzón...

Noosa, Australia
Reviewed 1 October 2016

This is a classic heritage hotel in the Old Town. Unfortunately, that does mean there's no lift. The porter carried one of our suitcases and I took the other to our second floor room (level 3 to Americans) and I was out of breath by the time I got there. The curtains are nice and dark, there are enough sockets...

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Helpful?
1Thank amp-qld
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear amp-qld, Thank you for your feedback. We are happy to know that you enjoyed the room, the food of our panoramic restaurant and the service of our staff. It was a pleasure to serve you. Yes, since is a patrimonial building we do not have an elevator but we are working hard to make this happen. It would be...

Ojai, California
Reviewed 29 August 2016

I recently returned to this hotel (I was here last year in July) for three nights in August. It is in an excellent location, very clean, very quiet (with an room facing away from the street) and it has a fantastic breakfast buffet (with the best coffee I've ever had anywhere in Ecuador). Staff went above and beyond in helping...

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Helpful?
1Thank w2ojai
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor. We are pleased to read that this is your second time in our hotel and that you enjoyed the location as well as our services. ¡We are really happy to know that you find our buffet breakfast fantastic ! Our chef will be happy to read your comment. Thank you...

Portland, Oregon
Reviewed 18 July 2016

Stayed here one night between the Amazon and the Galapogas. Room was really nice with updated fixtures and a nice bathroom with large shower. I could have been in a higher end US chain like Marriott. I heard the breakfast was amazing which we unfortunately missed as we had to leave the hotel by 6.30am. They gave us a brown...

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Helpful?
Thank Mark B
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Mr. Mark B. Thank you for your feedback and for rating us as excellent. It was a pleasure to have your group stay with us. We are really sorry about the travellers breakfast, please receive our sincere apology. We have talked with the restaurant manager and this won't happen again. Thank you for choosing us and we hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Real Audiencia

Address: Bolivar Oe- 3-18 | Plaza de Santo Domingo, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: £47 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real Audiencia 3.5*
Number of rooms: 31
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Also Known As:
Real Audiencia Hotel
Hotel Style:
#27 Family Hotel in Quito
#29 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real Audiencia staff and other travellers.
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Questions? Get answers from Hotel Real Audiencia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back proms may be quieter.”
 of 5 bubbles 115Caroline, 22 Oct 2016 | Read review
“If you want a really quiet room, ask for one that is not facing the street...”
 of 5 bubbles w2ojai, 29 Aug 2016 | Read review
“Go somewhere else”
 of 5 bubbles BobH835, 2 Jun 2016 | Read review
“Manuela Saenz Suite”
 of 5 bubbles Simmerman, 17 May 2016 | Read review
“Rooms not on the road side would be quieter.”
 of 5 bubbles KimB174, 15 May 2016 | Read review
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