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Hotel Reina Isabel

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Hotel Reina Isabel
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672 Reviews from our TripAdvisor Community

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Showing 349: English reviews
New York City, New York
Reviewed 2 days ago NEW

This is a really nice hotel. The rooms are almost like suites and very well appointed. Nothing special about the breakfast but it's enough to get you started for the day. There's coffee, tea, toast, fruit and usually scrambled eggs. The location is great. The hotel is within walking distance to all the restaurants, local markets, parks, and shopping. The...

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Helpful?
Thank Beverly I
Reviewed 2 days ago NEW

I traveled to Quito as a stop to visit the Galapagos Islands. My group spent two days in the city and we stayed at the Hotel Reina Isabel. I'll start off by saying the hotel is wonderful. The rooms were very clean and spacious. When we checked in the employees were very helpful and always smiling. We visited the hotel...

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Helpful?
Thank Dominic L
Arvada, Colorado
Reviewed 1 week ago

I stayed at this hotel two separate occasions when I was in Ecuador and was pleased each time. The location is great. You can talk to the large, local handicraft market, to the square and park, to museums and to many restaurants and shops. I didn't venture out alone at night but did walk with a friend and we felt...

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1Thank walkfree
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear walkfree, first of all let us thank you for your great review on Tripadvisor. We are happy to hear that apart from the street noise you enjoyed your time with us. As in every big city you have to be a bit cautious when walking around, especially at night times, but during the day we see that you enjoyed...

La Verne, California
Reviewed 2 weeks ago

During our tour, this was the home base so we actually had two three-day stays. Not all rooms were created equal. During our second stay the room was more updated. There is a complimentary breakfast with a variety of foods along with a machine that made fresh squeezed orange juice. What I liked best was the location. In one direction...

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Helpful?
1Thank Pandamonium1362
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Pandamonium1362, thank you for sharing your opinion not only with us but also with other travellers on Tripadvisor. We are glad to hear that you enjoyed your stay at the Reina Isabel. At the very moment we are still updating and remodelling some of our rooms, so be assured that on your next stay, and we hope that you...

Puyo, Ecuador
Reviewed 2 weeks ago

Booked this hotel at the last minute through Orbitz at a very good price. The hotel is centrally located, super clean, great service and awesome breakfast buffet! The staff helped us find transportation to the airport at a very reasonable price. I felt very safe!

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1Thank Gran-Hotel-Amazonico
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Gran-Hotel-Amazonico, the hotel staff likes to thank you for your great review on Tripadvisor, and hope to welcome you back again soon. Kind regards, The Reina Isabel Team

Woking, England
Reviewed 2 weeks ago

I enjoyed my stay here. The room was very comfortable – I really liked the quilt on the bed. There was a plug in heater which I found useful as it was chilly in the evenings. Everything was very clean. The shower was huge though I wished I had brought a shower cap to keep my hair dry as the...

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Helpful?
1Thank mumontour08
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear mumontour8, let us tell you that it was a pleasure for us to read your comment and to see such a great rating on Tripadvisor. Our staff is always eager to help with any kind of questions or informations and we loved to hear that one of our reception ladys could help you with your lost bag and a...

London, United Kingdom
Reviewed 3 weeks ago

THE HOTEL = Compact and modern business style hotel in the heart of Quito. The room was large and cosy with safe and the bed was very comfortable to sleep in. Water was very hot for the bath or shower. the only downside was that there was no mini bar available or tea and coffee making facilities included within the...

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2Thank Matt-on-walkabout
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Matt-on-Walkabout, thank you for taking your time to share your experience with us and other travellers. Our hotel staff is happy to hear that they and the hotel did meet your expextations. Our hotel exists since 20 years and since then it has been in constant remodelation and improvements. Our standard room do not dispose of a fridge but...

Mexico City, Mexico
Reviewed 3 weeks ago

Enormous, clean, comfortable room. The bed had a bit of a firmer feel which for me was delightful- slept so well I didn't want to get up in the morning! The attached gym is great- big with lots of varied equipment and a sauna too. The attached restaurant has great food for breakfast and dinner. Central location and within walking...

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1Thank Exploring_this_world
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Exploring_this_world, first of all we would like to give you a big thank you for this amazing rating on Tripadvisor. The whole staff is happy to hear that you enjoyed your stay and would like to welcome you back someday. Kind regards, The Reina Isabel Team

Scunthorpe
Reviewed 9 November 2016

We booked in for a few days in early November and it really is a classy place. There is a security guard outside who greets you with a smile, and then the reception is large and immaculate, giving the whole place a really luxurious feel. We got a great deal via TripAdvisor, and when we booked in at reception we...

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2Thank Eppo93
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Eppo93, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Kind regards, The Reina Isabel Team

The Villages, Florida
Reviewed 3 November 2016

Well situated in downtown, numerous ladies of the night were evident as we arrived in the at the hotel. Large lobby, two elevators, friendly and helpful desk staff. provided needed wifi connection after signing "the slip"/ Security in the elevators required your card to access your floor. The lobby offered a large sitting area complete with 2 PC's that could...

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Helpful?
1Thank JoePollard3
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear JoePollard3, thank you for taking your time to leave us such an excellent comment. We are glad to hear that our staff could meet your expectations and that you found our beds the most comfortable. Unfortunately, we are situated in a big city and sometimes there is not much we can do about car traffic and motorcicles, but the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This chic hotel with spa and gym facilities is in the heart of the lively Mariscal district. All rooms have city views and free Wi-Fi. Massage sessions can be booked. At Hotel Reina Isabel guests can relax in the sauna room or visit El Ejido Park, 6 blocks away. Quito's historic center is 4.8 km away. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. A american breakfast with regional jams, bread and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks. Shuttle service to Mariscal Sucre Airport, can be arranged. ... more   less 

Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: £59 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Reina Isabel Hotel
Hotel Style:
#4 Spa Hotel in Quito
#8 Best Value Hotel in Quito
#11 Family Hotel in Quito
#14 Romantic Hotel in Quito
#20 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Reina Isabel staff and other travellers.
13 questions
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Questions? Get answers from Hotel Reina Isabel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room was on the 2nd floor in the older wing of the hotel and it was really quiet”
 of 5 bubbles 170beverlyi, 18 Jan 2017 | Read review
“great location”
 of 5 bubbles Gran-Hotel-Amazonico, 4 Jan 2017 | Read review
“Rooms at the front of the hotel might be quieter?”
 of 5 bubbles JoePollard3, 3 Nov 2016 | Read review
“No advice other than wish for a free upgrade ;-)”
 of 5 bubbles RandyOK, 27 Sep 2016 | Read review
“We stayed in the top floor and had a beautiful view of the city!!”
 of 5 bubbles vacationstore, 10 Sep 2016 | Read review
5 of 5
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