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El Dorado Hotel

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#15 of 57 Hotels in Cuenca
Certificate of Excellence
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El Dorado Hotel
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143 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Colorado Springs, Colorado, United States
Reviewed 15 July 2016

Really enjoyed our 3 nights @ El Dorado. They took great care of us - thanks for the ventilardo :-). Staff kept our room clean, served a great breakfast (especially the made to order omelette). Enjoyed the location being central to the activities we wanted to do. The train construction will over soon we hope.

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Helpful?
Thank Ken G
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear Ken G, Thank you very much for your kind comments regarding your experience at El Dorado Hotel. I am more than pleased to know that you enjoyed your stay with us and that the service provided by our staff met your expectations. Indeed, the tram works will be done by August 15th 2016 according to the mayor´s office. Once...

Tampa, Florida
Reviewed 28 June 2016

We were recently in Cuenca and had booked another hotel. Due to cancelled and delayed flights we lost our reservation. That turned out to be our good fortune. We booked a room at the El Dorado and couldn't have been happier. Our room was spacious, modern, and very clean. The staff went out of their way to make our stay...

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Helpful?
Thank T3598
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear T3598, Thank you so much for sharing your experience at El Dorado Hotel with other travelers around the world. I am deeply pleased to know that our rooms and specially the service provided by our wonderful staff met your expectations. It is also extremely important for us to know that all the preventive measures that we took in place...

Chicago, Illinois
Reviewed 22 March 2016

I had the misfortune of staying in this hotel last week for 6 nights as part of a tour. The hotel is right in the middle of a construction zone which I understand has been going on for 3 years. My room was too small for 2 people. It had no ventilation which required opening the windows which faced the...

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Helpful?
Thank angarolaj
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear angarolaj, I am deeply sorry to know that you feel you had the misfortune of staying with us; I am deeply confused about this since you were part of a tour group of 24 guests and we had no complaints from the tour leader, the tour guide nor the rest of the guests. Indeed our street is closed right...

Terre Haute, Indiana
Reviewed 13 March 2016

The El Dorado hotel is just around the corner from the Plaza Abdon Calderon in downtown Cuenca, Ecuador. The hotel epitomizes the boutique style, with luxurious rooms hosting large comfortable beds, with luxuriant sheets and pillows. My room was on the 7th floor with an incredible view out over the hills of Cuenca. The restaurant and especially the breakfast buffet...

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Helpful?
Thank 201pilot
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Thank you so much for sharing your experience at El Dorado Hotel with other travelers around the world. I am so pleased to know that you had a wonderful stay with us and took advantage of our strategic location just one block away from the main plaza. In short time the construction of the new electric tram will finish and...

Chicago, Illinois
Reviewed 10 March 2016 via mobile

Tour group I was with stayed here for 6 nights. The location is right in the center of town so the main square, shopping and plenty of restaurants are within walking distance. At the moment there is construction right in front of the hotel as the city prepares for an electric train line which will be very nice once it's...

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Thank KBR99
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear KBR99, Thank you very much for sharing your experience at El Dorado Hotel with other travelers around the world. We are so glad that you took advantage of our privileged location right in the center of the historic part of Cuenca, indeed the construction of the new electric Tram complicates a little bit the traffic but in short time...

Boston, Massachusetts
Reviewed 15 February 2016

This was my first trip to Cuenca Ecuador and my first stay at the El Dorado. I had heard excellent reviews from others and decided to stay here. All that I heard lived up to its expectations. The staff were absolutely wonderful. So helpful with everything. The location of the hotel is the best. The famous park in the center...

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Helpful?
Thank leonard5000
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear leonard5000, Thank you so much for sharing your wonderful experience at El Dorado Hotel with other travelers around the world. I am so glad and pleased to know that you enjoyed your stay with us, took advantage of our privileged location buy specially that the quality of the service provided by our staff exceeded your expectations, that is exactly...

Iqaluit
Reviewed 28 December 2015

We went here for Christmas day dinner as there was little open...what a find !! The food ...excellent ...the service ...excellent ...the ambiance ...excellent !!! When we left we couldnt get a taxi...the waiter even walked a whole block to get one...to no avail so the maitre'd took us home in his own personel car !!! Hows that for service...

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Thank Chewy10
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear Chewy10, Thank you so much for sharing your wonderful Christmas Eve experience at El Dorado Hotel´s restaurant with other travelers around the world. I am so satisfied knowing that you found our restaurant, food and service up to your expectations and for our restaurant´s captain Mr. Segundo Barrera was a real pleasure to assist you with your transportation, I...

Leeds, United Kingdom
Reviewed 18 December 2015

Stayed with a couple of friends. The welcome was friendly including a free airport transfer. The breakfast was a good buffet style with a chef making omelettes to your choice. The rooms were basic but very clean and comfortable. Ideal for getting around, we walked nearly everywhere. In the heart of the city but not too noisy other than Black...

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Thank 254dcg
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear 254dcg, Thank you so much for sharing your experience at El Dorado Hotel with other travelers around the world. I am very pleased to know that our service was up to your expectations and that you took advantage of our strategic location just in the middle of Cuenca´s historic center. Once again thank you for your comments and we...

Auckland Region, New Zealand
Reviewed 10 October 2015

This was a great place to stay. Centrally located in the old city of Cuenca with excellent rooms, attentive service and excellent breakfast. There were road works outside but we asked for an indoor room and it was quiet. We found it a perfect location to check our the old town on foot. There was a supermarket 30 seconds away...

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Thank Richard M
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear Richard M, Thank you so much for sharing your experience at El Dorado Hotel with other travelers around the world. I am extremely pleased to know that you took advantage of our strategic location in the historic part of Cuenca and to know that our products and services were up to your expectations. Please remember that this hotel is...

Reviewed 7 October 2015

I just recently stayed at this hotel with friends from Guayaquil. They said that seeing Cuenca was a must while in Ecuador (they were right). We were just staying one night and we were going to try to stay in one of their 'boutique' hotels that is an historic house converted into a hotel. The one we wanted was booked...

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Helpful?
Thank Golfingbev
Pedro Jose V, Gerente at El Dorado Hotel, responded to this review

Dear Golfingbev, Thank you so much for sharing your wonderful experience at El Dorado Hotel with other travelers around the world. I am deeply pleased to know that our products and our services were up to your expectations, that us our main goal and service philosophy. Please always remember that I and my entire staff are at your services and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
El Dorado Hotel welcomes and invites you to delight yourself with a different concept in hospitality provided by a unique, modern and minimalistic design, thought by executives for executives; count with us to become your best business ally or simply enjoy all of our services during your leisure trip. We are strategically located in the heart of Cuenca´s historic and commercial centre, just one block away from the Cathedral and only 5 minutes from the airport. ... more   less 

Additional Information about El Dorado Hotel

Address: Gran Colombia 7-87 y Luis Cordero, Cuenca, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: £78 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Dorado Hotel 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
El Dorado Cuenca
Hotel Style:
#6 Luxury Hotel in Cuenca
#8 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Hotel staff and other travellers.
1 question
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Questions? Get answers from El Dorado Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tall floor with mountain views”
 of 5 bubbles KenG699, 15 Jul 2016 | Read review
“Higher floors have less noise”
 of 5 bubbles angarolaj, 22 Mar 2016 | Read review
“Noise until evening in front of hotel.”
 of 5 bubbles 254dcg, 18 Dec 2015 | Read review
“Chose an inside room if the roadworks are still happening.”
 of 5 bubbles Z1300KHrichardm, 10 Oct 2015 | Read review
“We had rooms 311 & 320. Room 311 was good but 320 had a view of the roof and the wifi did not work well in that room.”
 of 5 bubbles Golfingbev, 6 Oct 2015 | Read review
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