About

3.5

#289 of 1,169 hotels in Cusco

Location

Cleanliness

Service

Value

Hotel PRISMA is an excellent choice for travellers visiting Cusco, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Nearby landmarks such as Qorikancha (0.2 mi) and Convento de Santo Domingo (0.2 mi) make Hotel PRISMA a great place to stay when visiting Cusco.

Guest rooms offer a flat screen TV, and Hotel PRISMA makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, shops, and currency exchange. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is paid public parking available nearby.

If you’re looking for an Asian restaurant, consider a visit to KION peruvian chinese, Taste Of India Cusco “Cafe Carvalho”, or Supayshi Experience, which are all conveniently located a short distance from Hotel PRISMA.

Cusco is also home to Museo de los Pueblos de Paucartambo, a popular natural history museum that is not too far from Hotel PRISMA.

Enjoy your stay in Cusco!

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Property amenities

Paid public parking nearby

Free High Speed Internet (WiFi)

Free breakfast

Airport transportation

Baggage storage

Currency exchange

24-hour front desk

Laundry service

Wifi

Restaurant

Breakfast buffet

Gift shop

Non-smoking hotel

Ironing service

Room features

Housekeeping

Safe

Telephone

Wake-up service / alarm clock

Bath / shower

Room types

Non-smoking rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Centrally Located

Languages Spoken

English, Spanish

Location

100Great for walkers

Grade: 100 out of 100

145Restaurantswithin 0.3 miles

44Attractionswithin 0.3 miles

Calle Matara 394, Cusco 08002 Peru

Name/address in local language

Getting there

Velazco Astete Airport1 miSee all flights

Car HireSee all Cusco car hire

See all nearby hotels

Nearby restaurants

Chulls Peruvian Restaurant

499 reviews

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Bisonte. Plaza De Armas

718 reviews

6 minSteakhouse

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Nearby attractions

free walking inka cusco

81 reviews

6 minWalking Tours

Convento Santo Domingo

424 reviews

3 minHistoric Sites

Centro de Textiles Tradicionales del Cusco

596 reviews

4 minArt Galleries

Mercado Central de San Pedro

2,051 reviews

6 minFlea & Street Markets

See all nearby attractions

647Reviews7Q+A100Room tips

Reviews
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Marcel F wrote a review Sept 2023

1 contribution

Clean hotel, unhelpful lying staff.

I am very disappointed with my stay at this hotel. The room was clean and met the standard, but the promised price from the reception was doubled when checking out. We were robbed and falsely accused of having trashed the room when checking out. We were able to prove that it was not our room due to the different floor color. The staff was very rude and unhelpful. In addition, the hotel was very noisy. We could hear everything that was going on in the next room. We could even hear the people talking in the hallway. This made it very difficult to sleep. I would not recommend this hotel to anyone.

Date of stay: September 2023

Value

Location

Service

Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Bauman147 wrote a review Sept 2023

Sweetgrass, Montana1594 contributions337 helpful votes

+1

European boutique-style hotel within walking distance of many attractions.

European boutique-style hotel within walking distance of many attractions- but because it is in the heart of the city and near many attractions, there is some noise so bring earplugs if you are a light sleeper. The staff is very friendly and accommodating, and they will store luggage if you have a side trip planned (such as a G Adventures tour). There is plenty of space available for gathering of a small group in various areas of the hotel, and there is a rooftop terrace with a great view of the city. The rooms are nicely furnished, but don't seem to have heat or A/C however plenty of blankets are provided (for my stay in September, I had to take two heavy blankets off and I was still rather warm). There are different styles of plugs/outlets in the rooms, so I recommend having an adapter and converter for any electronics (the first room I was in had the two round prong European style outlets, the second room had the two flat prong North American style outlets). The free continental breakfast didn't offer a lot of choices, but it was fairly tasty. …

Date of stay: September 2023Trip type: Travelled solo

Room Tip: Some of the interior rooms have bathrooms that vent into the hallways, so while you are in the...

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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GBJ-Cookies wrote a review Jul 2023

South Shields, United Kingdom1579 contributions488 helpful votes

Disappointing

Stayed here pre and post G Adventures Machu Picchu tour. The rooms are very basic and the first room was a street facing one in which the safe did not work and was very noisy due to the traffic outside. The shower has a vent which leads to the corridor outside which was also noisy. The breakfast buffet was very basic and mostly unappetising and included overcooked pasta. The jam and butter seemed to be rationed although coca tea was available all day at reception. There was no tea/coffee facilities in the room but was available for a small cost in the restaurant which was brought to the room if asked for. On the plus side the hotel has a very central location for all that Cusco has to offer.

Date of stay: June 2023Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Caroline wrote a review Jul 2023

Manchester, United Kingdom135 contributions88 helpful votes

A very cold hotel

I stayed in this hotel as part of a tour I had booked through a travel company. I was not expecting luxury but I found this hotel disappointing. It was freezing cold at night, even with blankets and heaters. And the shower water was not consistently hot. The breakfast options were strange - pasta and hot dogs. Bread with nothing to spread on it, and cereal which you could only have with hot milk. The rooms were clean enough and had the basics, but only half a roll of toilet roll in each bathroom. The location is good and central to walk around Cusco. I was not impressed that when I left I was called out in front of the whole tour group to pay 10 SOL because there was makeup on one of the towels in my room. It would have washed out and I have never been asked to pay for leaving a mark before. It was only a bit of makeup!…

Date of stay: July 2023Trip type: Travelled solo

Room Tip: Don’t use the towels if you wear makeup or fake tan Bring lots of layers for the night

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Celine wrote a review Jul 2023

14 contributions2 helpful votes

Disrupted Sleep and Noisy Environment: A Disappointing Stay at Prisma Hotel

During my recent visit to Prisma Hotel in Cusco, I was disappointed by the overall experience. While the rooms were adequate for hostel standards, the lack of soundproof walls made it incredibly challenging to get a good night's sleep. The noise levels from neighboring rooms were beyond disruptive, to the point where every sound was audible. I could hear my neighbors using the toilet, coughing, sneezing, and practically everything that one can imagine happening in a room. This lack of sound insulation was a major drawback, severely impacting the quality of my stay. To exacerbate the situation, Prisma Hotel collaborates with numerous tour operators, which meant that guests who had early morning tours would wake up at 3 or 4 am. Unfortunately, due to the thin walls, their activities would reverberate throughout the entire floor, causing disturbance to other guests. The constant slamming of doors by these early-risers only added to the noise issues. This problem persisted throughout my five-night stay, with different neighbors each time, yet the issue of door slamming persisted. It was incredibly frustrating to be frequently awakened during the night due to the lack of consideration from other guests and the hotel's inability to address the noise problem effectively. Furthermore, the cleaning staff at Prisma Hotel began their duties as early as 7 am, and their work involved the use of walkie-talkies, resulting in yet another round of noise disturbance. This early morning disruption prevented any chance of sleeping in and starting the day refreshed. The combination of the noisy neighbors, frequent door slamming, and early morning staff activities created an environment that was far from conducive to a restful and peaceful stay. Considering the significant impact that noise had on my overall experience at Prisma Hotel, I cannot recommend it for those seeking a quiet and tranquil environment. If getting a good night's sleep and enjoying a peaceful stay are important to you, I would advise exploring other accommodation options in Cusco. …

Date of stay: July 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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dramel wrote a review Jul 2023

271 contributions55 helpful votes

Not the best

I stayed here for 4 days. The hotel itself is beautiful, clean and a wonderful ambiance. The rooms were clean, clean sheets ect. They did provide heat for the room. The breakfast is a joke. They truly can do better. If you go between 8:30 and 9 the food is just about done. You are basically left to eat "what's left". I got some what good breakfast once. Most of the time it's only fruit left. The beds although very comfortable the pillows are hard and tough. I had to end up buying my own. They need to do better with breakfast selection.

Date of stay: June 2023Trip type: Travelled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Alan S wrote a review May 2023

Orlando, Florida78 contributions49 helpful votes

Stay somewhere else.

Terrible reception when I checked in. Rude and disinterested! I do have to say some of the other staff were better but not the typical happy helpful Peruvian or Andean people I’ve encountered elsewhere during my visit. I made the mistake of having dinner in the hotel restaurant, I was too tired to venture out! Badly cooked burger and mushy chips (fries) at least the bottled beer was good! Breakfast was a joke. There wasn’t any. No bread, nothing hot left, I had to ask for bread, then a glass then a knife and it all seemed such a chore. The room was fine if a little basic, no shampoo or hand towel, which I did get the second night. I stayed in this hotel as it was part of a tour based in Cusco. I stayed in a different hotel for the rest of my time in Cusco and it was night and day difference. Do your self a favour and stay somewhere else.…

Date of stay: April 2023Trip type: Travelled solo

Room Tip: Don’t bother! There are much better hotels in Cusco for similar money.

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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enncle wrote a review Oct 2022

Newcastle upon Tyne, United Kingdom4534 contributions3297 helpful votes

If you driving, the parking is probably the only good thing about this hotel

My partner and I booked hotel for 2 night stay in Cusco. Parking is right next door, a guy will give you a ticket and you pay him on leaving. Check in was very quick. Reception friendly but no information was given about breakfast, or hotel facilities. We booked an executive room, basically for the balcony. Although we didn’t have a table , only 1 chair. We took another chair from the next balcony. The extra price to pay for this was worth it though, the view on a morning and evening was fantastic.Rooms are all the same size , no bigger. No internet connection at all . Staff informed us of this after they gave us a Wifi code?🤷🏻‍♀️. Breakfast isn’t good, very basic. Location is good about 8 mins walk to main square. Probably wouldn’t book again. Stayed in much better hotels from Lima to Arequipa.…

Date of stay: October 2022Trip type: Travelled as a couple

Room Tip: Parking next door. At a price, which we haven’t had to pay in the last 4 hotels we stayed in , in...

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Claire D wrote a review Sept 2022

3 contributions

Simple room, very cosy bed!!

Hotel is not flash but simple and well located to walk into plaza in under 10 mins, area feels safe enough. My room has large shutters that look down into the interior of the hotel which means it is nice and light and fun if you like to see what is going on. I write this from a very cosy warm bed I am pinned down with heavy blanket. Had a good sleep despite the surrounding noise of other guests moving around on the sitting area outside my room and the bridges/staircases.

Date of stay: September 2022Trip type: Travelled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ldgp14 wrote a review Aug 2022

Walsall, United Kingdom2804 contributions768 helpful votes

Good hotel

We stayed at Hotel Prisma for 3 nights during our Machu Picchu tour, the hotel is located around 10 minutes from the centre of Cusco. The rooms were spacious and clean, breakfast was decent and the staff were friendly. Shower pressure did seem to be better on the ground floor compared to the third.

Date of stay: August 2022Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

2 Helpful votes

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