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La Casona Real Hotel

Traveller (52)
Room & Suite (22)
Dining (4)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Airport Transportation
Laundry Service
Non-Smoking Hotel
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Classic
HOTEL CLASS
75Reviews
92Photos
3Q+A
5Room tips
Traveller rating
  • 25
  • 27
  • 15
  • 5
  • 3
Time of year
Traveller type
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Popular mentions
Just about 150 steps from the man city square . There theirs restaurants , tourist shops and shopping . The hotel was clean and the staff was very friendly . They need a little more English speaking help but we worked everything out fairly easy . The rooms weren’t fancy but
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Response from La_CasonaReal_Hotel, Director General at La Casona Real Hotel
Responded 19 Dec 2018
Dear guest, Thank you very much for your comments of your recent stay at La Casona Real. We are happy to know that our facilities as well as the service of our staff made your stay a memorable moment, which we hope will be repeated in a future visit, we will be more than happy to welcome you again. Cordially Diego Gamero General Manager
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The hotel is too close to Plaza das Armas. It’s perfect. The staff are very friendly. The breakfast is too simple. The bedrooms don’t have mini bar. And I had problem with the tap- which didn’t close well. But it’s a nice hotel.
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Response from La_CasonaReal_Hotel, Director General at La Casona Real Hotel
Responded 19 Dec 2018
Dear Guest, Thank you very much for having chosen La Casona Real for your stay in Cusco. We want to offer you our apologies and we really regret the bad perception that you had as a result of this incident, your comments are very important for us because they allow us to improve and prevent this type of incidents from happening again. We hope you enjoyed your stay in Cusco and we would like to welcome you back to our property so that you can live the real experience. Cordially Diego Gamero General Manager
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First they messed up our room allocation, we went as a family of two and we called in day before and told them we will be coming by, but still they made room available for 1 family, other family we kind of adjust with 3 person staying room. Hot water in the bathroom won't come
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A picturesque building in a good location, a few meters from Plaza de Armas. Note that cars cannot ride in front of the hotel (and sometimes in Plaza de Armas either), so you need to carry your luggage a few meters.The room was comfortable, it did not have a window and opened
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Response from dgu82, Administrador at La Casona Real Hotel
Responded 5 Jan 2018
Good afternoon Sir Thank you very much for your visit, we are improving to provide a better service, we are waiting for you back.
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Well, the placement is awesome. The beds are comfy and the showers are hot. Also, the wifi is strong. But the check out is right when breakfast ends so you kind of have to hurry which isnt great considering the price. And the breakfast is small and typical - which is somewhat
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Album Categories
All photosTravellerRoom & SuiteDining Family and Play Areas
Patio
Patio central
Nuestra habitación en el primer piso
Habitacion
La habitación
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Good morning, We can provide you a room with a balcony. We hope you choose your stay with us.
1 vote
Yes they stored our bags after we checked out so we could see more of the city that day till our taxi arrived.
0 votes
"Our room was next to the hallway leading to the dining room . 2 beds and big bath ."
"rooms overlooking the street can be noisy"
"Try to find a quiet room and one with a view of the town."
"second floor rooms"
"Get rooms upstairs, those have boiling hot water. The firs floor ones have warm water which runs out quickly due to heater issues."
PRICE RANGE
US$51 - US$95 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
15
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