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Encantada Casa Boutique Spa

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#14 of 160 Hotels in Cusco
Certificate of Excellence
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Encantada Casa Boutique Spa
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444 Reviews from our TripAdvisor Community

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Showing 307: English reviews
2 reviews
Reviewed 4 days ago NEW

I arrived into Cusco with major altitude sickness, unable to do any of my day's activities. Upon checking into the Encantada Casa Boutique Spa, the staff - Arnold, Estrella and Angela - greeted me with kindness and compassion regarding my situation. They went above and beyond, providing me with oxygen - which took away my headache and other altitude sickness... More 

Helpful?
Thank Ana M
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Anastasia M, Wow! What a wonderful review, we truly appreciate your your trust in us. We are truly touched about your kind words and we are very glad to hear that you enjoyed your time at our hotel. We are very pleased that our staff made your stay pleasant and that you felt well taken care of. Of course... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The staff was extremely helpful, especially Arnold who went out of his way to make sure I was comfortable. The rooftop has some couches and chairs with a great view of the city, and my room also had a fantastic view. Everything was very clean. They even have oxygen in case you get altitude sickness (unfortunately I needed it) The... More 

Helpful?
Thank Leslie E
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Leslie E, Thank you for taking time to review our property. We are happy to hear that you enjoyed your stay here at Encantada and that you felt well taken care of by our staff. We hope the location wasn´t too much of an inconvenience for you and that you could enjoy the view over Cusco it offers. We... More 

Dallas, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

I stayed at Encantada for three nights. Encantada is in a fantastic location (10-15 min walk to Plaza de Armas) and the room is comfortable and clean. All the staff members are extremely friendly and accommodating. I highly recommend this place.

Helpful?
Thank Han L
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Han L, We appreciate your positive feedback about our hotel. We are so glad to hear that you enjoyed your stay with us. We are especially happy that you found our location to your liking and that you were pleased with our service. We are looking forward to welcoming you back soon! Kind Regards, Encantada Casa Boutique Spa More 

Los Angeles, California
2 reviews
Reviewed 1 week ago via mobile

This hotel is tucked away from the city but still a close enough walk or quick taxi to the Main attractions in town. The staff has gone above and beyond to help us with everything we need. They even drove tickets to us for one of our tours that we left in the room. Fantastic customer service that of a... More 

Helpful?
Thank nicolejacobs21
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear nicolejaobs21, What a wonderful review, we truly appreciate your trust in us. We do take pride in catering to our guests' needs the best way we can and we are just delighted to hear that you were satisfied with our service and that liked our location. We hope to welcome you back soon! Kind Regards, Restaurant A Mi Manera More 

Honolulu, Hawaii
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

this place was the best part of our week in cuzco! the hotel is quaint, comfortable and beautiful! the rooms are beautiful and they have a great little garden to sit in and take in the views of the city. all of the staff was wonderful and accommodating. one night my husband and i were both dying with altitude sickness... More 

Helpful?
Thank ckleclau
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear ckleclau, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can, and we are delighted that you were satisfied. We are also happy to hear that you liked the location and our hotel! We are looking forward to welcoming you back soon! Kind Regards, Encantada Casa... More 

Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

This place is hard to get to and there are lots of stairs to the entrance and if you’re staying the 4th floor which we were, but it’s TOTALLY worth it. The BEST view of town from the balcony. HUGE room (just ask for the fourth floor). Staff was soooo accommodating and super nice so quick to help you with... More 

Helpful?
Thank Gwendolyn G
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Gwendolyn G, Wow! What a wonderful review, we truly appreciate your trust in us. We are very glad to hear that you were satisfied with your room as well as with the service we provide. We are pleased to hear that you found our location to your liking, even though it might be a little inconvenient, but the view... More 

Napa, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I stayed at Encantada on my last night in Cusco. My room was cute, facing the Garden which overlooks the city. The bed was soft and unexpectedly warmed for me at night when I returned. The showers had good water pressure and hot water. It was lovely location, staff was very helpful and courteous. I would stay here again.

Helpful?
Thank Amy G
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Amy G, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are very pleased to hear that our staff made your stay pleasant. We hope your next stay is just around the corner - we are looking forward to welcoming you again soon! Kind Regards, Encantada Casa Boutique... More 

Cuenca, Ecuador
Level Contributor
285 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 4 weeks ago

This was a beautiful boutique hotel located on the upper end of the San Blas area. Very walkable to many great restaurants and shops. About a 12 minute walk to Plaza de Armas. The common area and rooms were clean. The morning breakfast was fantastic. The rooms are a little small so I had to wait in the common area... More 

Helpful?
Thank krp87b
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear krp87b, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Our locations is definitely one of the things we are very proud of about our hotel. We are also very happy to hear that you enjoyed your stay. Don´t hesitate to call... More 

Dallas, Texas
1 review
Reviewed 4 weeks ago via mobile

I stayed at encantada in mid October right before doing the Salkantay hike to Machu Picchu (3 nights before the hike and one night after the hike). It was truly a wonderful experience and the staff at encantada thought of every little detail. There was always hot water and a variety of tea and coca leaves to help with altitude... More 

Helpful?
Thank sf88123
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Thank you for your review and for choosing our hotel. We are very pleased to hear that our staff made your stay pleasant. If you're traveling to our area again soon, don't hesitate to call to make a reservation! We would be delighted to have you again soon! Kind Regards, Encantada Casa Boutique Spa More 

Weymouth, Massachusetts
1 review
Reviewed 10 October 2016

Stayed at Encantada before our Inca trek, and on our last day before returning home. The rooms were clean. The breakfast were very good. But the staff was excellent. They went out of their way to make you feel comfortable: handing you cocoa leaves tea when you first come in to making drinks during the off hours when needed. They... More 

Helpful?
Thank mjconnolly11
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear mjconnelly11, Thank you for choosing to stay with us and for your wonderful review. We are so glad to hear that you enjoyed your stay with us and were satisfied with the service we offer, we do take pride in catering to our guests' needs the best way we can. Also we hope the climb up to our hotel... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The City of Cusco is the perfect starting point to explore some of the most fabulous sites in South America like the Sanctuary of Machupicchu, the Amazon Rainforest and Lake Titikaka. In the bohemian, artisan district of San Blas in Cusco lies our jewel, the Casa Boutique Spa ENCANTADA. The tasteful, modern construction, offers a lot of comfort and is surrounded by fantastic, flower filled gardens where you can relax between your tours with great views of the surrounding red tiled roofs and the city center. Away from the noisy streets of the center but only a few blocks from the main square, overlooking the city, Encantada is located in a privileged area, where you are in walking distance of the city's many churches and museums and close by the archaeological park of Sacsayhuaman. An enchanted place in the archaeological capital of South America.Services:Breakfast buffet (5.30-9.00 A.M.)Bar/CafeteriaBeautiful social areas: Panoramic Terras, spacious salon with fireplace and flower filled garden areas Spa with Jacuzzi and MassageWi-Fi and free Internet service220V and 110V current Safe depositLaundry serviceMedical attention and oxygen upon requestFree lugagge storageTourist information ... more   less 

Additional Information about Encantada Casa Boutique Spa

Address: Tandapata 354 | San Blas, Cusco Cusc 01, Peru
Region: Peru > Cusco Region > Cusco
Price Range: £68 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada Casa Boutique Spa 3*
Number of rooms: 18
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Also Known As:
Encantada Casa Botique Hotel Cusco
Hotel Style:
#4 Spa Hotel in Cusco
#11 Romantic Hotel in Cusco
#25 Family Hotel in Cusco
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walking distance to most of the City of Cusco's offerings”
 of 5 bubbles anastasiam294, 28 Nov 2016 | Read review
“Try for a balcony room”
  • View from our balcony
 of 5 bubbles krp87b, 31 Oct 2016 | Read review
“If you don't like stairs, try to stay on one of the lower floors; however, the view from the higher floors is amazing!”
 of 5 bubbles alexogden91, 6 Oct 2016 | Read review
“Balcony rooms offer great views”
 of 5 bubbles DrDofu, 18 Sep 2016 | Read review
“Best views from upper rooms, rooms near garden are smaller”
 of 5 bubbles 237mitchellf, 16 Sep 2016 | Read review
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