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JW Marriott El Convento Cusco

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Traveller (2176)
Room & Suite (455)
Dining (186)
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Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“pirqa restaurant”(29 reviews)
“resort fee”(25 reviews)
“machu picchu”(204 reviews)
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Offers from JW Marriott El Convento Cusco
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,033)
There are newer reviews for JW Marriott El Convento Cusco
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1,978 results
Traveller rating
1,671
205
50
34
18
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1,671
205
50
34
18
Show reviews that mention
All reviewspirqa restaurantresort feemachu picchuformer conventinca wallegg stationsteam roombreakfast buffetextra oxygenbeautiful propertycoca teapisco soursthe main squarehigh altitudelobby areaaltitude sicknessbottled water
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231 - 235 of 1,978 reviews
Reviewed 19 July 2017

What an unusual hotel with so much history ! Built in the 15th century.... the building was originally a convent and a bakery. Tours are given every day at 6:00 PM and are very interesting. The staff is willing to go over and beyond to...More

1  Thank jan12744
Reviewed 19 July 2017 via mobile

Stayed here post cruise en route to machu pichu. Good standard of accommodation but room we had was noisy with no view do we asked to change rooms but got a room that was quite small compared with others. Breakfast was good as was pisco...More

Thank Jack S
Reviewed 19 July 2017 via mobile

Hotel is just like the pics! Rooms are big and comfy. They will hold your luggage while you check out and visit machu pichu. Breakfast is amazing. The sauna and steam room are clean and big. The hot tub was great after walking and horseback...More

Thank lin1974
Reviewed 19 July 2017 via mobile

The hotel was nice, great decor, good food I mean with breakfast, dinner and events like music and dance during dinner. I felt cheated with the room provided as it faced a wall which the hotel calls inka wall. However this is not clear at...More

Thank sridharvenk
Response from Tomasford, Manager at JW Marriott El Convento CuscoResponded 20 July 2017

Good evening sridharvenk, Thank you for taking the time to answer my correspondence and I am deeply sorry to know that your stay wasn’t as expected. I am very sorry to know that our Inka wall rooms were not to your taste and I can...More

Reviewed 18 July 2017

A real monastery redesigned for an hotel! Very attentive personnel and great amenities. As usual the American branch hotels don't supply free Wi-Fi at the rooms, only at the lobby... Fortunately we managed to get the all around password... Splendid breakfast!

Thank pspires
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Spa
Heated pool
Indoor pool
Details
Price range
US$273 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cusco
#3 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#3 Green Hotel in Cusco
#3 Business Hotel in Cusco
#7 Luxury Hotel in Cusco
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$273 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cusco
#3 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#3 Green Hotel in Cusco
#3 Business Hotel in Cusco
#7 Luxury Hotel in Cusco
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2176)
Room & Suite (455)
Dining (186)
Pool & Beach (31)
Family and Play Areas (42)
Amenities (40)
Business Centre & Event Rooms (11)
Questions & Answers
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Karen R
12 April 2018|
AnswerShow all 7 answers
Response from Greta H | Reviewed this property |
The only thing they charge at the Spa is massage, $120 per hour. OXIGEN is available but never had to use it. Take Dramamine with you.
0
Votes
Vicente R
17 March 2018|
AnswerShow all 7 answers
Response from fooodandthings | Reviewed this property |
The rooms are just normally conditioned. When we went, one person in our family had a breathing problem so we called down to reception in the middle of the night, and they said they "switched" it on for us. Definitely bring... More
0
Votes
Mariela H
17 January 2018|
AnswerShow all 3 answers
Response from pilyqueip0 | Reviewed this property |
They charge additional per person , mote than 2 in the room We were also 4, husband, 2 kids and me and they added $90/daily plus the resort fee per person Breakfast was included as wewere paying for 4 guests I hope you have... More
1
Vote
Room Tips
"We loved our courtyard view - so charming!"
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"if you're claustrophobic tell the receptionist, because they've rooms underground (=1 and -2 floor)"
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"Ask for a room with a terrace overlooking the courtyard."
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"Avoid the basement level"
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