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Novotel Cusco

Traveller (682)
360
Panoramas (13)
Dining (111)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
1,762Reviews
979Photos
30Q+A
100Room tips
Traveller rating
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Popular mentions
Nice building with historical charm. Great staff. Nice breakfast and dinner. Rooms are good. No AC, but crack open the window for cool night air and ask for a fan. Don’t put on the air system as it is only heating. Conditioning shampoo is ecological (won’t foam) which is good
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I decided to spend my New Year holidays in Peru and part of the trip was in Cusco. The location of the hotel is great - just 2 blocks away from Cusco's Plaza de Armas. The hotel itself is located in a colonial mansion with nice patio where you can enjoy a cup of coca mate. The
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Review collected in partnership with Accorhotels.com
Response from Sunshine31979518444, General Manager at Novotel Cusco
Responded 1 week ago
Dear Mrs Alexandra, Thank you for the great review of our hotel! We are very happy to know that you enjoyed your stay with us. We hope to have the pleasure to see you soon. Sincerely, Juan Tapia General Manager
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Everyone was so helpful and cheerful, it was a real pleasure. The rooms were great and the service fantastic. The restaurant had delicious food and they were able to work around my picky son's eating requests.
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Review collected in partnership with this hotel
Response from Sunshine31979518444, General Manager at Novotel Cusco
Responded 1 week ago
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager
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One of the things the Accor group does very well is to be very consistent in delivering on their branding promises. wherever you travel you always get the same consistently good service at Novotel. the one in Cusco has a nice additional feature of being housed in a historical
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Response from Sunshine31979518444, General Manager at Novotel Cusco
Responded 1 week ago
Dear Guest, Thank you very much for your comments. We are glad that you enjoyed this old Colonial Building from the XVI century. We hope to see you again soon. Sincerely, Juan Tapia General Manager
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Our room was good sized and had a coffeemaker, desk and chair, bench, and a nightstand on each side of bed but no bedside clock. There was a stocked mini-fridge but had to pay for any contents that were used. The bathroom was large with a toilet, sink, tub/shower and wonderfully
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Response from Sunshine31979518444, General Manager at Novotel Cusco
Responded 1 week ago
Dear Guest,, Thank you for the review and advise of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorNovotel Cusco
The Standard Matrimonial at the Novotel Cusco
Professional photo exclusively commissioned by TripAdvisorNovotel Cusco
The Standard Matrimonial at the Novotel Cusco
Professional photo exclusively commissioned by TripAdvisorNovotel Cusco
The Colonial at the Novotel Cusco
Professional photo exclusively commissioned by TripAdvisorNovotel Cusco
The Standard Double at the Novotel Cusco
Photo provided by managementNovotel Cusco
Colonial Guest Room
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12345650
Dear Guest, The best way to come to the Hotel is by taxi, you have companies of taxis inside the airport or you can arrange a taxi with us, also about the Tours you have city tours in the morning and also in the afternoon, please let me know which one would you like in order to send the complete information. Best Regards Wilma Zuñiga Deputy Manager
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As far as I know, all hotels in Cusco and Ollantaytambo let you keep your luggage while you take a train to Machu Picchu without any charge. Also, there should be no charges for late check-in.... For late check out there may be some charges. I suggest you write to the hotel directly.
1 vote
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There is Uber service there or the taxi’s are very cheap like 7$ USD. Its about a 20 minute ride to the hotel . The hotel does not provide shuttle service .
1 vote
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What time breakfast served? Thank you.
l believe it was 6 am to 9:30 am. sorry for the delayed response.
1 vote
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My room had a king size bed.
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123456
"If breakast is not included please do not eat."
"corner room colonial"
"Both our rooms were at the back in the newer annex"
"Rooms around the courtyard do not have windows to the outside."
"a room with a view"
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PRICE RANGE
US$99 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cusco hotel cuscocusco novotelaccor cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
99
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