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Novotel Cusco

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Traveller (591)
Room & Suite (235)
Dining (114)
Overview
  • Excellent48%
  • Very good39%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“colonial room”(34 reviews)
“machu picchu”(88 reviews)
“the main square”(73 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,630)
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834 results
Traveller rating
342
344
114
25
9
Traveller type
Time of year
LanguageEnglish
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342
344
114
25
9
Show reviews that mention
All reviewscolonial roommachu picchuthe main squarecovered courtyardmodern roomsbreakfast buffetcoca teawithin walking distancebreakfast startstour grouphotel is locatedhistoric buildingcentral courtyardtwo blockscomfortable hotellocation is excellentlovely courtyard
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1 - 5 of 834 reviews
Reviewed 1 week ago

We were very disappointed with the Novotel. The hotel is a beautiful historic building with a lovely covered courtyard and within walking distance of the square. But, the hotel has a more modern extension and when we entered our room it felt like we were...More

3  Thank Richmond238
Reviewed 1 week ago

I stayed here with my husband for two nights and was very happy with my choice. The hotel is located in a heritage building though the rooms are modern and spacious and comfortable. The rooms have a kettle and a mini fridge. We had a...More

Thank Kalindi D
Reviewed 2 weeks ago

Located in the old part of the city in a narrow street near the main city square Plaza de Mayo (5 to 10 minute walk). Large room with imitation timber floors. Bathroom was a little small with limited bench space for two persons. Shower is...More

Thank Mmm M
Reviewed 2 weeks ago via mobile

The room was clean and comfortable. The restaurant was good. The courtyard was a beautiful spot to rest and acclimate to the elevation. Great location. We walked to all the sites. Had trouble connecting to WiFi. I went to the hotel next door to connect.

Thank hochaj42
Reviewed 2 weeks ago via mobile

The hotel is clean and located a few block off the main square. The beds are comfortable, and the rooms are quiet. There is an unlimited supply of coca tea in the lobby and a bottle of water per guest in the room. The breakfast...More

Thank Jennifer K
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$122 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cusco
#12 Business Hotel in Cusco
#13 Luxury Hotel in Cusco
#20 Family Hotel in Cusco
#26 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cusco
#12 Business Hotel in Cusco
#13 Luxury Hotel in Cusco
#20 Family Hotel in Cusco
#26 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (591)
Room & Suite (235)
Dining (114)
Amenities (18)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jihye J
6 July 2018|
AnswerShow all 7 answers
Response from Kalindi D | Reviewed this property |
As far as I know, all hotels in Cusco and Ollantaytambo let you keep your luggage while you take a train to Machu Picchu without any charge. Also, there should be no charges for late check-in.... For late check out there may... More
1
Vote
ML d
6 May 2018|
AnswerShow all 6 answers
Response from Marcelo A | Reviewed this property |
There is Uber service there or the taxi’s are very cheap like 7$ USD. Its about a 20 minute ride to the hotel . The hotel does not provide shuttle service .
0
Votes
Bdsully93
12 August 2017|
AnswerShow all 4 answers
Response from Sony V | Reviewed this property |
l believe it was 6 am to 9:30 am. sorry for the delayed response.
1
Vote
Room Tips
"ask for rooms above lobby level if possible"
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"High floor overlooks the city roofs - absolutely beautiful!"
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"All rooms would be ok"
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"Stay in the historical, original building if you want something unique..."
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