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Sonesta Hotel Cusco

Traveller (836)
360
Panoramas (29)
Dining (126)
Overview
Avenue. El Sol 954, Cusco 054 Peru See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,093)
Filter reviews
1,140 results
Traveller rating
761
275
74
14
16
Traveller type
Time of year
LanguageEnglish
More languages
761
275
74
14
16
Show reviews that mention
All reviews free shuttle to the airport great hotel breakfast buffet machu picchu the main square recommend this hotel modern hotel great room minute walk coca tea high altitude few blocks inca trail sacred valley plaza de armas bread luggage
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1 - 5 of 1,140 reviews
Reviewed 4 days ago via mobile

We were very pleased with our stay at Sonesta Hotel Cusco. The free airport shuttle was easy to arrange via Expedia online and staff were quick to arrange. We checked in early (after travelling 44 hours), and staff brought us tea whilst we were checking...More

Date of stay: January 2019
Thank jlbmpms
Reviewed 1 week ago via mobile

Our stay at the Sonesta Hotel in Cusco, Peru was amazing!! Thank you for the wonderful service and outstanding stay. All our requests at the hotel were graciously answered. My daughters and I recommend this hotel to everyone visiting Cusco!

Date of stay: December 2018
Thank Marla C
Reviewed 2 weeks ago

The good: Hotel very close to everything. Staff very very friendly and helpful. Good breakfast. They kept my luggage the two days I went to Machu Picchu. The bad: Asked for a wake up call 3am in the morning for an excursion and they never...More

Date of stay: December 2018
Thank Geisha2014
Response from Gustavo P, Manager at Sonesta Hotel CuscoResponded 1 week ago

Dear Guest. Let me thank you for sharing this review, the information provided lets us analyze the procedures that are needed to be reminded to our staff. All the areas involved have been informed and we will surely avoid more similar situations in the future....More

Reviewed 2 weeks ago

Ten minute walk to the Plaza De Armas. Food in the restaurant was great and definitely recommend. Large flea market shop to buy souvenirs right in the front of the hotel, which was also convenient. Rooms aren’t very large but bathroom is big.More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Gonzalo O
Response from Gustavo P, Manager at Sonesta Hotel CuscoResponded 1 week ago

Dear guest, We are very grateful for your comments. For each of the members of Sonesta Cusco, your total satisfaction is important and as such, allowing us to fulfill the most important mission: your memorable experience. Thank you very much for everything, it will be...More

Reviewed 2 weeks ago via mobile

Stayed twice in December. Good hotel. Great customer service. Even with a grumpy tourist returning from Inca trail. A group member got sick with food poisoning and they were very accommodating. Restaurant was good tooMore

Date of stay: December 2018
Thank unknownstringwanted
Response from Gustavo P, Manager at Sonesta Hotel CuscoResponded 1 week ago

Dear Guest, We appreciate your kind comment, the review about your stay with us provides the necessary information to be aware of our guests' expectations. We will continue working on our service improvements and we hope you can come back soon to have you as...More

View more reviews
About
Description
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented More to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
127
Price range
US$81 - US$151 (Based on Average Rates for a Standard Room)
Also Known As
Howard Johnson Cusco
,
Cusco Howard Johnson
Location
Peru > Cusco Region > Cusco
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
127
Price range
US$81 - US$151 (Based on Average Rates for a Standard Room)
Also Known As
Howard Johnson Cusco
,
Cusco Howard Johnson
Location
Peru > Cusco Region > Cusco
Photos
Traveller (836)
Room & Suite (471)
Dining (126)
Amenities (51)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Nearby
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Nearby RestaurantsSee all 927 nearby restaurants
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.02 miles away
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.15 miles away
Nearby AttractionsSee all 1,606 nearby attractions
Centro Artesanal Cusco
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.07 miles away
Sonco Wasi
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.01 miles away
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56 reviews
.02 miles away
Inca Spa - Cusco
259 reviews
.05 miles away
Questions & Answers
Ask a question
Totobell
10 September 2018|
AnswerShow all 10 answers
Response from Adriana M | Property representative |
Dear Guest, Of course , we will give you the best option. Regards, Sonesta Cusco
0
Votes
tomreillysr
21 August 2018|
AnswerShow all 4 answers
Response from Gonzowuz | Reviewed this property |
My husband and I had A LOT of laundry and it was less than $80 USD.
0
Votes
alisutton4
14 July 2018|
AnswerShow all 3 answers
Response from Gustavo P | Property representative |
Dear Guest, Please, we appreciate that you can contact the hotel directly, Regards, Sonesta Hotel Cusco
0
Votes
Room Tips
"Some rooms have no view, or view of interior walls."
tomthepro
3 weeks ago
Read review
"Choose the Executive King room...it's the best!"
elizabeths464
3 weeks ago
Read review
"Be aware that some rooms have no A/C and, it appears, that some have no windows! Others have windows that..."
rexmundy
16 Dec 2018
Read review
"Get a room with a balcony on the front"
Khufu8
11 Dec 2018
Read review
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