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San Agustin Plaza

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#57 of 161 Hotels in Cusco
Certificate of Excellence
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196 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Gold Coast
Reviewed 8 October 2016 via mobile

We stayed here on two different occasions. The rooms were an adequate size. It was an easy walk to nearby markets, plaza, tourist attractions, cathedrals, museums and restaurants. The inclusive Breakfast was fantastic, great variety. Felt safe with a security guard at the door greeting you.

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Helpful?
Thank Mez103
SanAgustinHoteles, administrador at San Agustin Plaza, responded to this review
Google Translation

Estimado Huésped: Nos complace saber que durante su estadía sus expectativas hayan sido cubiertas agradecemos de sobremanera los elogios brindados...

Cape Town Central, South Africa
Reviewed 28 September 2016

Although the location seemed good, on the main avenue to the central square & opposite the beautiful Convent of Santo Domingo, the noise from the volleyball court on one side, a nightclub on the other & the taxi rank in front caused most of our group to have sleepless nights. The only alternative was to have a room at the...

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Helpful?
Thank bella c
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear guest, Thank you for your comment and for sharing your experience in our hotel with other travelers. We are happy that you found your experience with our service that was good. You mentioned an inconvenience with the park next to our Hotel and the blanket ; this is something we are working on and we hope we can solve...

Cape Town, South Africa
Reviewed 27 September 2016

One of the worst hotels ever. Even the great location in Ave El Sol did not salvage the situation. A couple of us spent a few nights here - all of us had to request that our rooms be changed again and again. This is definitely not 4* but rather 2*. Carpets are dirty and worn; towels were shredding and...

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Helpful?
Thank Merlene N
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear Guest Thank you for your time to share your experience on Trip Advisor. We give our sincerelly apologies for that inconveninetes when you were in our Hotel San Agustin Plaza. Just want to say that your opinion is very importantan for us because your comments will be help to be better every day. I would Like to receped to...

Boston
Reviewed 20 September 2016

Spent 2 nights here while in Cusco, 5-10 minute walk to the main sqaure, Nice safe location, it is on the main road so some rooms may be noisy. Staff very helpful, plentiful breakfast, adequate room, clean and comfortable. Cocoa tea round the clock in the lobby. Would stay again.

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Helpful?
Thank Alan39
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear Guest Thank you for sharing the impressions of your stay at San Agustin Plaza in Cusco. We are very grateful for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests. It is a pleasure to know that our team's...

Geelong, Australia
Reviewed 13 September 2016

We were on a group tour. Very NOISY bedrooms. a long continuous noise like an air raid shelter warning . i was told it was the water heating pump that went until about 2300 hours and then started up again when people started showering at about 0400am. we weren't prepared to put up with that; we wanted to sleep!!! so...

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Thank Belinda A
Reviewed 7 September 2016 via mobile

I have spent several nights in this hotel in Cusco and I love it! The front desk staff is really nice and helpful, there's free coca tea 24/7, and the location is great. I find the bed really comfy and the room a really good size - not too big and not too small. Big windows. Great shower with lots...

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Helpful?
Thank Kylah M
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear Guest Thank you for sharing the impressions of your stay at San Agustin Plaza with us. We are very grateful for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests. It is a pleasure to know that our team's...

Reviewed 24 August 2016

We stayed here twice, for one night before a trip to Mach Picchu and again for two nights after. The location was perfect, less than a ten minute walk to the main plaza yet near many dining choices not filled with tourists. It was also a short walk to a large market for souvenir shopping. The rooms were not huge,...

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Helpful?
Thank KentuckyGirlAtHeart
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for your excellent comment and for taking the time to write it. We are really happy that you enjoyed the location, breakfast, room and service. It is great when you say that you would definitely stay again in our hotel. Hope you have the opportunity to come back someday. It will be a pleasure...

Reviewed 21 August 2016

This was a good clean hotel where with a 10 minute walk to the main plaza. We had rooms on the first floor, which were okay. I would recommend the 2nd floor and towards the main plaza side. Most restaurants are a short walk away.

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Thank LoveVirginia
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear Guest Great to read of your memorable stay with us, thank you for sharing. Hope to have you back soon With best regards, San Agustin Plaza

Houston, Texas
Reviewed 3 August 2016

We highly recommend this hotel as it delivered in all the areas important for our stay. The hotel is centrally located and the rooms are spacious. The personnel were excellent as they helped us (a family of 3) with all our requests. All the gentlemen at the front and the front desk ladie (Claudie & Lidezca) went our of there...

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Helpful?
Thank PJSteeler
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Blue Ridge, Georgia
Reviewed 20 July 2016

The room had everything for a comfortable stay. It was not luxurious but very comfortable. There were only simple locks on the doors, but we felt safe anyway. The breakfast was very good. It was difficult to get boarding passes printed for the plane but the staff was incredibly kind. I certainly was pleased with the hotel and loved the...

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Helpful?
Thank owensbtx
SanAgustinHoteles, Administrador at San Agustin Plaza, responded to this review

Dear Guest Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Agustin Plaza a front most iconic monument Cusco "The Temple of the Sun" (Koricancha). From our facilities you have easy access to the monumental Cuzco and nearby the airport and main streets in the Imperial Cusco City. We offers you a great hospitality and also an exceptional service for your business and pleasure trips. ... more   less 

Additional Information about San Agustin Plaza

Address: Av El Sol 594, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: £77 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Agustin Plaza 3*
Number of rooms: 77
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Also Known As:
San Agustin Plaza Cusco
Hotel Style:
#40 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from San Agustin Plaza staff and other travellers.
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australia
1 month ago
La Habra, California
over a year ago

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Questions? Get answers from San Agustin Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back rooms”
 of 5 bubbles bellac469, 28 Sep 2016 | Read review
“Avoid and choose one of the many other lovely hotels. Not worth it.”
 of 5 bubbles Merlene2014, 27 Sep 2016 | Read review
“get room off the ave el sol”
 of 5 bubbles scubatrip, 11 Jul 2016 | Read review
“Our first night, in street facing room 411, had a great view but was a bit noisy. Inside room on our return leg (2 nights) was very quiet.”
 of 5 bubbles ttolman, 14 May 2016 | Read review
“Had a room at back upper floor Nice and quiet.”
 of 5 bubbles Annie2540, 2 Apr 2016 | Read review
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