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San Agustin Plaza

Traveller (225)
Room & Suite (57)
Dining (38)

About

Location
Cleanliness
Service
Value
San Agustin Plaza a front most iconic monument Cusco "The Temple of the Sun" (Koricancha). From our facilities you have easy access to the monumental Cuzco and nearby the airport and main streets in the Imperial Cusco City. We offers you a great hospitality and also an exceptional service for your business and pleasure trips.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Safe
HOTEL CLASS
358Reviews
243Photos
6Q+A
28Room tips
Traveller rating
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  • 9
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Popular mentions
I stayed here with my brother in january 2019 and have nothing but great things go say. We had problems with the arrangements made by our travel agents Travelmax in Lima re our visit to Machu Pichu. The ladies at the front desk went the extra mile dealing with them and all the
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Response from SanAgustinHoteles, Director de Recepción at San Agustin Plaza
Responded yesterday
Dear guest Thank you very much for your valuable comment, all our staff of workers, daily strives to make your stay warm and comfortable. For us it is motivating to know that he was comfortable and felt at home. Thank you for your preference and invite you again to visit our facilities Best regards Administration San Agustin Plaza
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We were booked at this hotel by our tour company, and as a result I expect we were given a very noisy room overlooking the basketball court. At least it died down after about 10 pm, but then the barking dogs took over! The breakfast is very good and the staff were courteous.
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Response from SanAgustinHoteles, Director de Recepción at San Agustin Plaza
Responded 1 week ago
Dear Guest We appreciate your comment and we are happy to know that the service of the breakfast buffet as well as the attention of our staff has been of your complete satisfaction. We really try to make it so. In reference to external noise, we tell you that we have insulated glass, which makes it possible to isolate external noise. Likewise, corrective measures have been taken in reference to the bar service. Therefore, we regret that these events have allowed your stay to be pleasant. Again, thanks for your comment, the same ones that drive us to keep improving. We hope to serve you in another opportunity and change your perspective in a positive way. Best regards Administración San Agustin Plaza
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Very convenient location with very comfortable rooms (somewhat minimalist decorating). Beds were very nice particularly after a long travel day. Breakfasts worked very well for our group with lots of choices of tasty food. Hotel is very clean and well maintained. Lobby bar
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Response from SanAgustinHoteles, Administrador at San Agustin Plaza
Responded 6 Feb 2019
Grettings from San Agustin Plaza Hotel In Cusco. I want to thank you for this nice comment about your experience in our instalations . We want to give you our apologies for the inconvenients in the service in our restaurant. Also that the noise of the premises has exceeded the standards that are allowed and are controlled by the relevant authorities. Also, tell you that our hotel is located in front of one of the most important tourist sites in the city of Cusco, the Korikancha Temple. Finally, we regret that your observations have not been exposed at the time of the facts, especially those related to food, which would have been the right thing to have given, because it would have allowed the immediate correction to have taken place, since the policy of our organization is to ensure the full well-being of our customers. Again, we appreciate your comments and the feedback that helps us keep improving. Regards, San Agustin Plaza
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As price to quality, i would say that it s the worst hotel that i got in peru. The rooms are ok but the sound isolation is terrible and theres a club just in from so forget about sleeping. On another side the staff is nice but not professional. I had to change room in the middle
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Response from SanAgustinHoteles, Gerente at San Agustin Plaza
Responded 23 Jan 2019
Dear guest, Thank you for sharing your experience with us. We are sorry for the perception that you have had of our facilities and our services. In reference to acoustic insulation, we would like to tell you that all our external rooms have anti-noise windows, we regret that the noise of the premises has exceeded the decibels that are allowed and that are controlled by the pertinent authorities. Also, tell you that our hotel is located in front of one of the most important tourist sites in the city of Cusco, the Korikancha Temple. Regarding the change of room, we effectively change it in order to achieve satisfaction during your stay. In some way to correct the fact, we offer the service of late check out without cost until hours in the afternoon, we regret that despite our actions, we have not achieved our goal. Again, we appreciate your comments and the feedback that helps us keep improving. Best regards, Hotel San Agustín Plaza
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The hotel is in a very good location, the room sizes are decent. The breakfast had a good variety on offer. The rooms and linen are clean and the hotel in walking distance of all major restaurants and attractions.
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Response from SanAgustinHoteles, Director de Relaciones Públicas at San Agustin Plaza
Responded 3 Jan 2019
Dear Guest Thank you very much for your comment, it is very satisfying for us to know that we lived up to your expectations. Our location allows us to access the centers of tourist attraction immediately, in addition to delighting the view with the Temple of Qoricancha. Thank you for choosing us. Affectionate Greetings San Agustin Plaza Administration
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Vista do quarto para o Qoricancha
banheiro
quarto
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12345612
Does the hotel have oxygen if needed
all the hotels we stayed at had oxygen available. only a couple of people used it. not everyone suffers from altitude sickness.
1 vote
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do they have hair dryer in the room?
Yes, they do.
1 vote
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O hotel fecha pacotes de passeios? Ou terei que fechar com uma agência ?
Neste hotel não há um desk para vender passeios... na cidade tem muitas agências. Saí do Brasil com a indicação da Qosqo Expeditions e foi excelente. Carro limpo e novo, pontuais, guia Connie fala português e todos os passeios foram muito seguros e sensacionais!
1 vote
Mario, son $ o soles o dolares. un abrazo-ernesto
Hola se manejan mucho en soles, pero podés usar dolares tbien, hasta marzo q fui por 100 dolares me cambiaban apróximadamente 300 soles.. Yo preferí ir cambiando soles para no tener q hacer la cuenta del cambio, porq en algunos lugares te lo toman como al cambio del dia y otros no! Saludos!
0 votes
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12
"Ask for a room on the inner courtyard."
"Rooms overlooking internal courtyard are quietest rooms"
"away form the Basketball court!"
"Anything on the 2nd floor is good - all the rooms there appear to be similar."
"Pick another hotel"
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123456
PRICE RANGE
US$81 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san agustin plaza cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
77
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