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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Travelers talk about these amenities: Spa, Restaurant, Bar/Lounge, Room Service, Airport Transportation
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All reviewsdry saunarelaxing placewould definitely stay here againoff the beaten pathbeautiful flowershotel is locatednice hotelrooms are spaciousvalle sagradomachu picchusacred valleyeduardobalconiesjacuzzimountainsperusurroundings
There were many good things about this place, spacious and clean.
The main reason I gave only three stars is that there were several times over our stay where we could not find anyone. I felt isolated.
Terra Viva was a godsend after a week of adventuring in the Amazon. We chose to stay here for a couple days after landing in Cusco to acclimate to the altitude before continuing on to Machu Picchu. Of the 2 weeks I spent in Peru,...More
2 Thank jno28
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Valle Sagrado UrubambaResponded 13 September 2017
Dear jno28,
Thank you for your excellent comment and for considering our Tierra Viva Valle Sagrado an "Oasis in the Sacred Valley". It is so wonderful that all our effort is appreciated and enjoyed for our guests!
If you ever have the chance to visit...More
Both the rooms and the property were absolutely beautiful. The hotel staff was incredibly friendly, considerate, helpful and accommodating. I couldn’t have asked for a better experience!!! Would definitely stay here again!!!!More
Thank bostonD123
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Valle Sagrado UrubambaResponded 2 weeks ago
Dear gallantdr,
What a great comment! Thank you so much! You really draw a smile in our faces. Hopefully we will be able to assist you in another Tierra Viva and I am sure you will have also an amazing experience!
Thank you for sharing...More
Room is big, clean, quiet and very comfortable.
Very kind staffs and nice food from the restaurant.
I will never forget peaceful and beautiful garden.
I stayed here for 5 days spending 2 days for Machu Picchu and 3 days for photographing
beautiful Urubamba area.More
Thank peter2072
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Valle Sagrado UrubambaResponded 2 weeks ago
Dear peter2072,
Many thanks for sharing your experience at Tierra Viva Valle Sagrado with other travelers. We are happy to know that you had a great experience with us and that our garden and peaceful from our hotel will be never forgot.
We hope to...More
I cannot say enough nice things about this hotel. We came with a group of 14 for my husband and mine's 5th wedding anniversary. The location is absolutely breathtaking! You are off the beaten path a little, and the hotel is gorgeous. They take very...More
Thank Meghan P
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Valle Sagrado UrubambaResponded 3 weeks ago
Dear Meghan P,
Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Valle Sagrado!
Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help...More
Response from TierraViva02 | Property representative |
Dear nessagr15,
Thank you for your message and for prefer Tierra Viva!
Average the price for person, per meal, including beverages is around USD 20.00. Also please be informed that our guests have 20% discount at the... More
Dear nessagr15,
Thank you for your message and for prefer Tierra Viva!
Average the price for person, per meal, including beverages is around USD 20.00. Also please be informed that our guests have 20% discount at the restaurant of the hotel.
Thank you!
Carolina Saenz
Guest Relations
Tierra Viva Hotels
Response from Carolina S | Property representative |
Dear Marilia F,
Jacuzzi and sauna have an extra cost and is very easy to reserve both services with our front desk. Also if you want to take a massage.
Regarding tours, all the companies will find the hotel and can... More
Dear Marilia F,
Jacuzzi and sauna have an extra cost and is very easy to reserve both services with our front desk. Also if you want to take a massage.
Regarding tours, all the companies will find the hotel and can organize the pick up from there. If you want help with tours, we can also provide information, just contact us directly please.
All the best,
Carolina Saenz
Guest Relations
Tierra Viva Hotels
Response from Carolina S | Property representative |
Dear Kevin,
Thank you for your message!
You can contact us directly and we will be happy to assist you coordinating the transfer from Cusco airport to our hotel at the Sacred Valley.
Hope to hear from you soon!
All the... More
Dear Kevin,
Thank you for your message!
You can contact us directly and we will be happy to assist you coordinating the transfer from Cusco airport to our hotel at the Sacred Valley.
Hope to hear from you soon!
All the best,
Carolina Saenz
Guest Relations
Tierra Viva Hotels