We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

San Agustin Monasterio de la Recoleta Hotel

About
Location
Cleanliness
Service
Value
Urubamba is located to 76 km from Cusco, it is a stunning valley with an incredible scenic beauty, and historical heritage, thanks to its excellent location, it becomes the best starting point to visit Machu Picchu (just an hour and a half by train).The Recoleta Hotel is a historical religious monument built up in the XVII century. This charming Boutique hotel in the Sacred Valley of the Incas was and is the mixed races purest example of the colonial art. The Recoleta Hotel, cautiously remodeled in 2007, has all ascetic, monastic, and magical tradition of an ancient monastery, together with the comfort and technology will make you feel part of the spiritual mysticism of the Sacred Valley of the Incas. The Monasterio de la Recoleta Hotel is nearby the most important ruins of the Sacred Valley of the Incas such as Ollantaytambo, Pisac and Maras Moray. Its convenient location attracts travelers because it is ideal for acclimatization to the Cusco altitude, and for its pleasant climate and low altitude (2.700 m.a.s.l.), 700 m.a.s.l. less than Cuzco.
Read more
Property amenities
Restaurant
Room Service
Free Internet
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Show more
Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Historic Hotel
Safe
HOTEL CLASS
Location
Full view
Getting there
Velazco Astete Airport18 mi
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews (494)
Filter reviews
207 results
Traveller rating
83
81
28
11
4
Traveller type
Time of year
LanguageEnglish
More languages
83
81
28
11
4
Show reviews that mention
All reviews former monastery quaint hotel machu picchu sacred valley peaceful place to stay beautiful chapel other hotels breakfast was excellent loved this hotel yogurt stayed here for two nights breakfast and dinner surrounding mountains coca tea monestary grounds peru
FilterEnglish
Updating list...
1 - 5 of 207 reviews
Reviewed 26 October 2018

All the staff are welcoming and friendly. A few that stood out for us are Luz Marina and Maria Luz in the dining room. The two girls at the front desk are helpful also. They speak English so that helps us a lot. The hotel...More

Date of stay: October 2018
Thank Muriel B
Response from SanAgustinHoteles, Gerente at San Agustin Monasterio de la Recoleta HotelResponded 26 October 2018

Dear Muriel; Thank you for the time it took to discuss your experience at the hotel, we greatly appreciate and encourage you to continue working to offer that excellent service that our guests deserve. Our staff is trained to provide an optimal service, which together...More

Reviewed 20 October 2018

This was a lovely hotel and if it was managed properly this place would be amazing. Front desk staff were not friendly and when we came in they had their head down and no greeting or smile. English was not always good with some of...More

Date of stay: September 2018
Thank Holidaytime40
Response from SanAgustinHoteles, Gerente at San Agustin Monasterio de la Recoleta HotelResponded 29 October 2018

Dear guest, Thank you for your detailed comment about your recent stay. In principle, we regret that your stay with us has not been completely pleasing. It is necessary to mention that we have the necessary personnel for the attention of the restaurant, bar and...More

Reviewed 19 October 2018

This is my 4th stay at this beautiful and quaint hotel - a former first Catholic Monastery built in the 17th century. A really peaceful place to stay, delicious restaurant with good breakfasts, very clean and helpful and polite staff. I would really recommend itMore

Date of stay: October 2018
Thank Merlene2014
Response from SanAgustinHoteles, Gerente at San Agustin Monasterio de la Recoleta HotelResponded 19 October 2018

Dear Marlene!! We appreciate your comments and we are pleased to know that you enjoyed your stay at our hotel San Agustín Monasterio de la Recoleta! Our hotel has history and our guests enjoy and are part of it connecting with the local people who...More

Reviewed 10 October 2018 via mobile

I found my experience at this hotel to just be ok. We had roaches in our bathroom, and were given dirty wet towels. When I went down for breakfast basically all of the food was gone. After having coffee and waiting for about 15 minutes...More

Date of stay: October 2018
Thank Jesse S
Response from SanAgustinHoteles, Propietario at San Agustin Monasterio de la Recoleta HotelResponded 15 October 2018

Dear Guest: We appreciate the time you took to write your comments in reference to your stay at our facilities. In principle, we regret that your stay has not been entirely pleasant, be assured that our staff is committed to ensuring that all our guests...More

Reviewed 28 September 2018 via mobile

Hotels in small Peru cities are hard to judge. Do you judge them comparing to other hotels in the similar cities or do you judge them comparing to those in Lima? I think the hotel is OK if you don’t believe for a second that...More

Date of stay: September 2018
Thank alli b
Response from SanAgustinHoteles, Gerente at San Agustin Monasterio de la Recoleta HotelResponded 3 October 2018
Google Translation

Apreciado huésped, Le agradecemos habernos dejado saber su experiencia en nuestro hotel San Agustin Recoleta. Lamentamos vuestra percepción sobre las...More

View more reviews
Questions & Answers
Ask a question
happytummy2015
20 September 2018|
Answer
Response from adamsconz | Reviewed this property |
Yes they do in the bathroom on the wall. It’s a beautiful hotel.
0
Votes
Geraldine L
13 December 2016|
AnswerShow all 6 answers
Response from Susana R | Reviewed this property |
Hi emailglee in Singapore. One of the biggest and older travel agency in Sacred Valley and Cusco is Condor Travel. I used their transportation, their guides and went to restaurants and shops they recommended. They were... More
1
Vote
ingrid c
19 September 2016|
AnswerShow all 5 answers
Response from ingrid c |
I don't need anymore help. The hotel DOES arrange tours. I have been communicating wiht them.
1
Vote
Room Tips
"We loved room 104"
hollyl780
4 Apr 2018
Read review
"any room will be good."
942fernandol
17 Jan 2018
Read review
"Ideal place to rest, friendly persomal, excellent treatment"
DUBRASKAMN
9 Dec 2017
Read review
"Some rooms have two levels with the sleeping area on the top, bathroom on the ground-level."
IrisO400
20 Oct 2017
Read review
Show More 
PRICE RANGE
US$81 - US$184 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionSacred ValleyUrubamba
NUMBER OF ROOMS
30
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing