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Hilton Malabo

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#4 of 13 Hotels in Malabo
Certificate of Excellence
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Hilton Malabo
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140 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Cartagena, Colombia
Reviewed 4 weeks ago

The rooms are comfortable, the lobby area provides different spaces that allow you to work on your computer, have a meeting or just enjoy a beer with friends; service is very good and so is the food. Wi-Fi connection may be better In some rooms than in others. The swimming pool area is very nice and a good place to...

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Helpful?
Thank happyjaveller
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear happyjaveller, thank you for staying with us recently and also for reviewing our Hotel on tripadvisor. We have heard your comment about the Wi-Fi and the coverage has been improved by adding access points, the bandwidth was already increased since June 2016. We hope we will be able to show you the improvements during your next stay. Best regards,...

Reviewed 4 weeks ago

My stay at the Hilton Hotel Malabo has always been pleasant , its location is excellent , very close to the Airport. and the landscape is beautiful . the pool is good and the bar and grill serve some excellent steaks . would recommend this hotel if you are in this part of the world.

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Helpful?
Thank Adnan K
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Adnan K, on behalf of the entire team I would like to say thank you. Glad to hear that the landscape and pool allowed you to relax and that the steaks were up to your expectations. Looking forward to welcome you back if you ever come back to Malabo. Best regards, Hendrick Calles

Maidstone, United Kingdom
Reviewed 30 October 2016 via mobile

It is close to the airport. The shuttle bus driver met me in the baggage hall really reasurring. Cheerful chap and a quick drive to the hotel. Thankfully Hilton have processes so the functional elements like check in work. Only Visa cash or Mastercard taken by the way. Room was basically clean just dark and worn out. Still a good...

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Helpful?
Thank Patrick W
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Patrick W, first of all I would to thank you for staying with us during your recent visit to Malabo. I'm glad the warm welcome at the airport arrival hall made the desired effect, I have personally thanked the driver for this. Sorry about the buffet variety, just spoke to the Chef about it and we will review the...

New York City, New York
Reviewed 20 October 2016 via mobile

As a along-term guest, I highly appreciate the quick and successful attention of the IT staff, even after-hours, to computer issues that may arise. Also, the 25 meter (ideal size for laps) swimming pool provides a healthy alternative to the well equipped gym.

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Helpful?
Thank 998fifth
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear 998fifth, Thank you for reviewing our Hotel on Tripadvisor, I will certainly congratulate our IT team as they clearly made the difference. I'm glad to read that you can enjoy the pool, the Gym and if I may I would also suggest to try the sauna! Looking forward to have you as a long term guest for longer and...

Edinburgh, United Kingdom
Reviewed 14 October 2016

Pretty good considering the location. Wi-fi decent, pool lovely, rooms OK, restaurant rather unimaginative. Good for work, not much else. After 2 or 3 days it feels like a Bill Murray movie. Totally dead as oil price low. if there's 3 people at breakfast its a crowd.

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Helpful?
Thank Iain R
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Iain R, thank you for taking the time to review our Hotel on tripadvisor. Glad to hear that your stay was pleasant and we take good note of the comment about the variety of menus of the restaurant. Looking forward to welcome you back soon! Best regards, Hendrick Calles

Singapore, Singapore
Reviewed 12 October 2016 via mobile

For me this was a real surprise. After reading other comments i was expecting something less than Hilton standards, but i was pleasantly surprised. Welcomed on arrival check on was smooth, the room was spotlessly clean, large comfortable bed, tv channels in all languages, wifi fast and works all through the hotel and the food, top class and great quality....

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Thank Ryan S
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Ryan S, on behalf of the entire team I would like to thank you for your kind words and for staying with us during your last visit to Malabo. There is no much to comment or add to your review, just to commit that we will keep the focus and improve the Guest experience as much as we can....

Reviewed 4 October 2016

Fantastic hotel in Malabo and close to the airport and the new national park. Not ideal for getting to the old town or Malabo Dos - requires transport or a taxi. Alcohol on the expensive side, food fantastic though. Rooms getting tired. Staff very friendly and helpful.

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Thank Deepseadiverdave
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Deepseadiverdave, thank you for choosing the Hilton Malabo as your home away from home during this last trip. We take good note of your comments and we are grateful that you consider our Hotel as Fantastic! The Old town is only 7 minutes away by car and Malabo dos is about 3 minutes by car, most of our Guest...

Malabo, Equatorial Guinea
Reviewed 15 September 2016

Friendly environment, the team is very helpful and always there to assist and willing to go extra mile to make sure clients are happy.all amenities are on site(gym, swimming pool and Barbershop)You have it all there.

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Helpful?
Thank albertm512
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear albertm512, on behalf of the entire team I would like to thank you for recently choosing Hilton Malabo as your home away from home. Our ultimate goal is to ensure all our guest feel valued and cared for. It is very rewarding to see that this time we have accomplished our goal. Looking forward to welcome you once again...

Reviewed 29 August 2016

Great hotel, good location for the airport although not good for walking anywhere. Food fantastic. Pool great with an amazing backdrop of the mountain. Internet more than satisfactory. Check in and out very efficient.

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Thank Deepseadiverdave
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Deepseadiverdave, on behalf of the entire team I would like to thank you for such a generous review and kind words. Chefs were very pleased to read your comment about food being fantastic! You can hardly beat the views of the mountain from the pool, whilst sipping a cocktail!! Looking forward to welcome you again soon. With my very...

Miami Beach, Florida
Reviewed 25 August 2016 via mobile

I was amazed to find such a good hotel in this part of Africa. Excellent front desk service, food was very good, I had dinner and breakfast in the hotel and I have no critics, staff was very clean and corteous. Food quality was also good. Pool area is nice and clean.

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Helpful?
Thank Ramen163
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Ramen163, thank you for taking the time to review our Hotel on tripadvisor. We are very pleased to read your comments which are a great source of motivation for our team. I will be delighted to share your comment monday morning with all concerned departments. Looking foward to welcome you back again soon at Hilton Malabo, your home away...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Set in lush landscaped gardens, conveniently located 2 minutes drive from the airport by complimentary shuttle and 5 minutes drive from city centre and new business district Malabo II. Hilton Malabo offers spacious Hilton Guest Rooms and Suites with complimentary high-speed WIFI internet access in the room and all public areas. All our rooms are equiped with elegant bathrooms with shower and bathtub. Here on business? Make use of our complimentary 24 hours business center. You can organize an event in one of our 5 flexible meeting spaces, or choose our divisible ballroom for up to 400 guests. Food lovers will be spoiled for choice at this Malabo hotel. Enjoy local traditional Guinea and African cuisine in Gusto, linger over a delicious brunch buffet in Teatro Restaurant and sip cocktails by the sparkling poolside in the Aqua Bar and Grill. Work out in the complimentary Fitness Center by Precor(R), enjoy a dip in the outdoor swimming pool, indulge in a luxury massage in our SPA, with BIO massage oil made out of plant from Africa or spend an afternoon soaking up the sunshine on one of the nearby beautiful sandy beaches. ... more   less 

Additional Information about Hilton Malabo

Address: Carretera del Aeropuerto Km 7 Bioko, Malabo, Bioko Island, Equatorial Guinea
Region: Equatorial Guinea > Bioko Island > Malabo
Price Range: £175 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Malabo 4*
Number of rooms: 187
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Malabo staff and other travellers.
2 questions
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Questions? Get answers from Hilton Malabo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quiet and cozy enough”
 of 5 bubbles 428airatz, 28 Jul 2016 | Read review
“drink the tap its clean”
 of 5 bubbles alexware2016, 30 Mar 2016 | Read review
“The rooms on the pool side definitely have the prettier view”
 of 5 bubbles nevernotleaveeurope, 21 Mar 2016 | Read review
“Wifi is best on the end of the corridor”
 of 5 bubbles JosB211, 22 Jan 2016 | Read review
“Rooms with views to the back/ pool area are nicer.”
 of 5 bubbles charlie15, 1 Oct 2015 | Read review
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