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Sofia Hotel Balkan, a Luxury Collection Hotel

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Sofia Hotel Balkan, a Luxury Collection Hotel
Sofia Hotel Balkan, a Luxury Collection Hotel
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894 Reviews from our TripAdvisor Community

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Showing 654: English reviews
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Limassol, Cyprus
Reviewed 2 days ago NEW

I felt like I was in a classic rustic hotel, it simply was beautiful. Sadly I had only 3 nights but the room was amazing and extremely large, the furniture reminded me what it would be like to stay in a hotel 100 years ago, however yet modern as well it is hard to explain. I really want another week...

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Helpful?
Thank Nate B
Moscow, Russia
Reviewed 3 days ago NEW

When last years was passing by this hotel (stayed in another one), I thought it's really luxury place to stay in Sofia. Now when stayed there, I have to admit that hotel is old and requires major overhaul. They are moving from Sheraton ownership to new chain, this is probably a reason for such a disorder. Special "thanks" to waiters...

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Thank Barberrys
SHB_TLC, Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, responded to this review

Dear Mr. Barberrys, Thank you very much for the time and effort to share your feedback about your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. We regret very much that you experienced some inconvenience during your stay. We would like to assure you that we always make our best to provide outstanding service to all of our...

DUNFERMLINE
Reviewed 4 days ago NEW

Not the best start to our 4 day stay at this hotel.. Arrived just after midnight after a 4 hour flight and this was our welcome at reception... Dug our heels in , told them booking was done 8 months ago and paid in full. This was our only hic up for the rest of our stay. Hotel is great,...

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1Thank Dadofajambo
Reviewed 1 week ago via mobile

The hotel is nice. Rooms are very spacious and clean. The overall style is classy but a bit old. Breakfast buffet is average. Better options for salty breakfast than sweet. Executive lounge for SPG members is below average. The fitness center is well equipped but the area definitely requires refurbishment.

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Thank MaurizioIT83
Varna Province, Bulgaria
Reviewed 1 week ago

My husband and I have visited this hotel for a really special night. We staid there two days but I can say that it is one of the best places to stay in Sofia. We travel to Sofia each and every month and we try to visit a new place every time, so if you are looking for a good...

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Thank Kalina I
Abu Dhabi, United Arab Emirates
Reviewed 1 week ago via mobile

Decided to spend a romantic evening with my wife so stayed there for just 1 night. Staff is polite as you would expect in this type of 5* hotels. Rooms seem slightly small given the fact it is an older and iconic building within the center of the capital but are in overall good shape. We did not try the...

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Thank Dante C
London, United Kingdom
Reviewed 1 week ago via mobile

Going to a new city is always a challenge, but going to a new country like this, you need to rely on hotels you can trust. I placed my faith in the Staff here and they didn't let me down. My partner and I stayed here after a flight from london. We were spending the night here before going to...

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Thank timothyWB
Montreal, Canada
Reviewed 2 weeks ago via mobile

I did not what to expect in this city, I select a Starwood hotel. The location is very good : downtown Sofia. The service was excellent, the room not updated but comfortable, the food at the breakfast was correct. The architecture was interesting I would go back

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Thank freqtraveler777
Kilkis, Greece
Reviewed 2 weeks ago

and that is to say little, all wonderful, smiling staff, service, breakfast WONDERFUL of the best,the best central part, next to the market and on pavements with coffee-restaurants, attractions very close,the only negative was the parking, 30 leva a day.

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Thank _rav4agv
SHB_TLC, Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, responded to this review

Dear Valued Guest, Thank you very much for the kind words regarding your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. We are delighted to know that you found our location convenient and services and amenities to your liking. We are constantly striving to provide the best services and we appreciate very much your comment. We wish you...

Thessaloniki, Greece
Reviewed 2 weeks ago

We went at Sofia Balkan Hotel along with friends for New Year ' s 2017 . We booked 2 executive DBL Rooms . We found the location of the hotel easily by car . The location of the hotel is the best element of all ….it ‘s within walking distance from almost all of the main attractions and also right...

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Thank theopi22
SHB_TLC, Manager at Sofia Hotel Balkan, a Luxury Collection Hotel, responded to this review

Dear Valued Guest, Thank you very much for the kind words regarding your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. We are thrilled to read that we met your expectations and provide the five-star service you deserve. We are happy to know that you found our hotel and Christams decoration beautiful. We would like to note that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated hotel in traditionally styled, 5-story building located at city center. ... more   less 

Additional Information about Sofia Hotel Balkan, a Luxury Collection Hotel

Address: pl.Sveta Nedelya 5, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: £64 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofia Hotel Balkan, a Luxury Collection Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Sheraton Sofia
Sofia Sheraton
Hotel Style:
#3 Casino Hotel in Sofia
#7 Family Hotel in Sofia
#12 Luxury Hotel in Sofia
#20 Business Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Sofia Hotel Balkan, a Luxury Collection Hotel staff and other travellers.
5 questions
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Questions? Get answers from Sofia Hotel Balkan, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton is much better in terms of service.”
 of 5 bubbles Barberrys, 22 Feb 2017 | Read review
“Breakfast is expensive...cross the road for plenty choices”
 of 5 bubbles Dadofajambo, 21 Feb 2017 | Read review
“Request high floor rooms for good view”
 of 5 bubbles theopi22, 6 Feb 2017 | Read review
“all rooms I saw were very elegant and upper class”
 of 5 bubbles Gc787, 1 Feb 2017 | Read review
“Check for the howling dogs which I only heard from the room on the left-hand side of the hotel. They start at 4 am!”
 of 5 bubbles Jon636, 20 Jan 2017 | Read review
5 of 5