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Sofia Hotel Balkan, a Luxury Collection Hotel

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Traveller (497)
Room & Suite (324)
Dining (46)
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Overview
  • Excellent33%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,184)
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834 results
Traveller rating
271
309
165
59
30
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271
309
165
59
30
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All reviewswide corridorspresidential palaceexcellent locationroman ruinsthe executive loungebit datedthe heart of the citylobby barjunior suitecentral locationreception deskeastern europebars and restaurantsmetro stationsheratonchandeliersgrandeur
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1 - 5 of 834 reviews
Reviewed 3 days ago via mobile

I spent 4 days in the hotel. Firstly, the location is fantastic, with the metro line to the airport steps away, and all major tourist sites an easy walk away. Breakfast at the hotel was fantastic with a great selection and lovely egg choices that...More

Thank EliotLS
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 3 days ago

Dear Mr. EliotLS, Thank you very much for choosing Sofia Hotel Balkan, A Luxury Collection Hotel for your recent stay, and for sharing your wonderful views regarding your experience with us. Our team here strives to make each guest experience as close to perfect as...More

Reviewed 4 days ago

The location of this hotel is very good and within walking distance of all the main areas. However, this was the only good thing about the hotel. Although we booked a room for three, they had not put the extra bed in when we arrived....More

Thank AdamRobo
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 4 days ago

Thank you very much for the time and effort to share your feedback about your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. Regrettably, as one goes through your comments, we couldn’t provide an enjoyable stay during your time with us. On behalf...More

Reviewed 6 days ago

Stayed here on business for a conference in April 2018. The hotel is one of those older entities that you can find scattered throughout Eastern Europe, but hasn't quite kept up with the times. I am sure in its day this was a luxury hotel...More

Thank Colin E
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 5 days ago

Thank you very much for having chosen Sofia Hotel Balkan, a Luxury Collection Hotel while in Sofia and for taking time to share impressions after your stay with us! We regret very much that you experienced some inconvenience during your stay. We would like to...More

Reviewed 1 week ago

Don't think you can categorise this as luxury by any means. Looks lovely from the location is really good. Room, dull and smelt and missed cleaning one of the days. Yes its clean, but I expect all hotels to be clean. Foyer are is not...More

Thank Enjoy_Beach_Life
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 1 week ago

Thank you very much for having chosen Sofia Hotel Balkan, a Luxury Collection Hotel while in Sofia and for taking time to share impressions after your stay with us! We regret very much that you experienced some inconvenience during your stay. We would like to...More

Reviewed 1 week ago

I booked the Sofia Hotel Balkan through their web site. As my wife is a smoker I try and find hotels that have rooms with balconies so that she can smoke on the balcony and not have to go onto the street. The Hotel Balkan...More

Thank KazakhstanNeil
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 1 week ago

Thank you very much for the time and effort to share your feedback about your recent stay at Sofia Hotel Balkan, a Luxury Collection Hotel. Regrettably, as one goes thru your comments, we couldn’t provide an enjoyable stay during your time with us. On behalf...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Airport Transportation
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Details
Price range
US$92 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Sofia
#18 Luxury Hotel in Sofia
#20 Business Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$92 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Sofia
#18 Luxury Hotel in Sofia
#20 Business Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (497)
Room & Suite (324)
Dining (46)
Amenities (48)
Business Centre & Event Rooms (9)
Questions & Answers
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Kayleigh T
22 September 2017|
AnswerShow all 9 answers
Response from Zahir R | Reviewed this property |
Yes indeed, it is a very well located and comfortable hotel.
1
Vote
Okiegran
4 September 2017|
AnswerShow all 7 answers
Response from | Reviewed this property |
Hi, check out the free Balkan Bites Foodie tour, they take you to local restaurants. One of the interesting things about Sophia are the “hidden gems”...places you wouldn’t know are restaurants and blues bars....lots of good... More
0
Votes
SHAHAR S
16 August 2017|
Answer
Response from SHB_TLC | Property representative |
the breakfast is 18 EU per person
0
Votes
Room Tips
"Go to the fifth floor"
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"room with front view/ St. Nedelya Church view, Stardust Restaurant is a WOW"
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"Room overlooking the church"
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"High floor with city view"
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