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Sofia Hotel Balkan, a Luxury Collection Hotel

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Traveller (497)
Room & Suite (324)
Dining (46)
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Overview
  • Excellent33%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (1,185)
There are newer reviews for Sofia Hotel Balkan, a Luxury Collection Hotel
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271
309
165
59
30
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All reviewswide corridorspresidential palaceexcellent locationroman ruinsthe executive loungebit datedthe heart of the citylobby barjunior suitecentral locationreception deskeastern europebars and restaurantsmetro stationsheratonchandeliersgrandeur
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11 - 15 of 834 reviews
Reviewed 4 weeks ago

The Sofia Hotel Balkan is a nice hotel located right in the center of Sofia. It is a beautiful building with great service but the rooms need to be updated. The room I stayed in had tiles missing in the bathroom and the water leaked...More

Thank Kyle S
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 2 weeks ago

Dear Kyle S, Thank you very much for having chosen Sofia Hotel Balkan, a Luxury Collection Hotel while in Sofia and for taking time to share impressions after your stay with us! We are very happy that you found the location of the hotel convenient...More

Reviewed 4 weeks ago

I had the opportunity to return to Sofia. Of course, I wanted to revisit one of my favorite hotels, the grand Sofia Hotel Balkan. I have stayed here several times before, and each time was a great experience. This time was no different! I had...More

Thank Eurotraveler110
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 4 weeks ago

Dear Eurotraveler110, Thank you so very much for choosing Sofia Hotel Balkan, A Luxury Collection Hotel for your recent stay, and for sharing your wonderful views regarding your experience with us. It makes me very proud to hear that you enjoyed your stay so much...More

Reviewed 4 weeks ago via mobile

The design and architecture is amazing, like stepping into some other century. Also location of this hotel is great, city center with all the things you may need around. However rooms are little bit worn out, smell old and dusty. They are bit out of...More

Thank Ivan D
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 4 weeks ago

Dear Ivan D, Thank you very much for bringing up to our attention your observations about Sofia Hotel Balkan, A Luxury Collection Hotel! The entire hotel facility is currently being renovated and soon every room in the hotel will be improved with everything our guests...More

Reviewed 5 weeks ago

The last thing I expected when I booked a stay at the Hotel Balkan was to get electrocuted in my room, and yet that's literally what happened to me within 2 minutes of entering my room. My phone was running out of battery so as...More

Thank EveryPassportStamp
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 4 weeks ago

Dear EveryPassportStamp, Thank you very much for having chosen Sofia Hotel Balkan, a Luxury Collection Hotel while in Sofia and for taking time to share impressions after your stay with us! We regret very much that you experienced some inconvenience during your stay. We would...More

Reviewed 15 April 2018 via mobile

There were some problems with our room and the upgraded us (executive room extremely small) to a delux. They were extremely apologetic about it all...but in saying that the hotel is not what i would class in the Luxury collection. It is a normal 5...More

Thank kkint
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 4 weeks ago

Dear Valued Guest, Thank you very much for having chosen Sofia Hotel Balkan, a Luxury Collection Hotel while in Sofia and for taking time to share impressions after your stay with us! We regret very much that you experienced some inconvenience during your stay. We...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Airport Transportation
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Details
Price range
US$91 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Sofia
#18 Luxury Hotel in Sofia
#20 Business Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Sofia
#18 Luxury Hotel in Sofia
#20 Business Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (497)
Room & Suite (324)
Dining (46)
Amenities (48)
Business Centre & Event Rooms (9)
Questions & Answers
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Kayleigh T
22 September 2017|
AnswerShow all 9 answers
Response from Zahir R | Reviewed this property |
Yes indeed, it is a very well located and comfortable hotel.
1
Vote
Okiegran
4 September 2017|
AnswerShow all 7 answers
Response from | Reviewed this property |
Hi, check out the free Balkan Bites Foodie tour, they take you to local restaurants. One of the interesting things about Sophia are the “hidden gems”...places you wouldn’t know are restaurants and blues bars....lots of good... More
0
Votes
SHAHAR S
16 August 2017|
Answer
Response from SHB_TLC | Property representative |
the breakfast is 18 EU per person
0
Votes
Room Tips
"Go to the fifth floor"
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"room with front view/ St. Nedelya Church view, Stardust Restaurant is a WOW"
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"Room overlooking the church"
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"High floor with city view"
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