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Gloria Palace Hotel

bul.Knyaginya Maria Luiza 20, Sofia 1000 Bulgaria
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Traveller (117)
Room & Suite (22)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.


#124 of 161 hotels in Sofia
Surrounded by history and culture, this center city hotel exceeds the expectations of both business and leisure travelers. Located in the heart of downtown Sofia, Gloria Palace Hotel is connected to the vibrant shopping, sports and attractions of the Bulgarian capital. The hotel is only steps away from the main administrative, financial and commercial sites of the capital.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Baggage storage
24-hour front desk
Express check-in / check-out
Breakfast buffet
Currency exchange
Non-smoking hotel
Ironing service
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Room features
Air conditioning
Private balcony
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, Russian, Bulgarian, German and 1 more
233Reviews6Q+A10Room tips
Traveller rating
  • 17
  • 70
  • 79
  • 32
  • 35
Time of year
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  • English
Justyna T wrote a review Feb 2020
Bucharest, Romania47 contributions3 helpful votes
Dear All, After several attempts (by emails and by calls that finally were ignored) we can not saying anything else...as the hotel staff stolen our small boy’s mascot - his favorite toys ! Just after we have left room we noticed that this mascot stayed in the hotel room. We phoned hotel 2 hours after our check out and the man at the reception told us that he will check with maids. I wrote email just to be sure that all persons are aware out this loss. We received the reply that they will search for it. The same evening I called them and I’ve received information that they did not have a chance to contCt cleaning ladies. From this moment any of my emails neither calls were not picked up. That’s absolutely disgusting to not having courage at least to tell me that you didn’t find the mascot !!!! Not picking my calls (as you see my phone number ) it’s showing very very bad customer treatment and absolutely unacceptable behavior!!!! I’m still waiting for official information that mascot was stolen.
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Date of stay: February 2020Trip type: Travelled with family
RB Scotland wrote a review Jan 2020
Sofia, Bulgaria18 contributions4 helpful votes
I would stay away from this place the only good thing about it was the staff were friendly and the bed was comfortable but apart from that breakfast was very cold and no microwave to heat the food up the room we had was apparently a deluxe room that we paid for with a balcony ha, the balcony was over looking a roof top there was no hot water and both doors into the room were damaged never again will I stay at hotel it was a disgrace, I have stayed in better places in Bulgaria for less .
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
Jo Pen wrote a review Nov 2019
9 contributions
I booked that hotel for 3 nights because of the location. On arrival the room was filthy, even the toilet was not flushed! The duvet sheet was used and not changed, the bed sheet was stained but fresh. The furniture was never dusted. I bet there are better rooms but I still cannot recommend although the receptionist was very apologetic. Full refund but very disappointed.
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Date of stay: November 2019Trip type: Travelled as a couple
Response from 205inab, General Manager at Gloria Palace Hotel
Responded 15 Nov 2019
Dear guest, we sincerely apologize for the horrible experience you have had with us. This is certainly a bad case of wrong circumstances and bad timing that we hope never happens again.
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zivm85 wrote a review Oct 2019
Rishon Lezion, Israel8 contributions
We stayed 4 nights at gloria palace hotel. It was very nice expect some problems in the room. In the next morning they upgrade us to a room with balcony. The staff was very lovely. In the end, We had a wonderfull time at shopia.
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Date of stay: September 2019Trip type: Travelled as a couple
Response from SBozhinova, Public Relations Manager at Gloria Palace Hotel
Responded 20 Nov 2019
Dear guest, we are glad you had a nice time during your stay. We are sorry to hear you have experienced some problems in your first room but we are glad it could all be fixed. Thank you for letting us know how you felt!
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Fred wrote a review Aug 2019
Lisbon, Portugal2 contributions
Room was sold as twin for tree persons. When we got there. There was only one bed for two. It was missing an extra bed. Hotel proposed more 40 bgn to change room for a tree person room. Hope they change they attitude.
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Date of stay: August 2019Trip type: Travelled with family
Response from SBozhinova, Public Relations Manager at Gloria Palace Hotel
Responded 20 Nov 2019
Dear guest, a twin room is simply a double room with two separate beds. It is in no way a triple room so we cannot be blamed for such a thing. We are sorry for the bad experience you have had but we hope you understand.
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US$37 - US$59 (Based on Average Rates for a Standard Room)
gloria palace hotel
BulgariaSofia RegionSofia
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Frequently Asked Questions about Gloria Palace Hotel
Which popular attractions are close to Gloria Palace Hotel?
Nearby attractions include Museum of illusions Sofia (0.02 miles), Catedral de Sveta-Nedelya (0.3 miles), and National Institute of Archaeology with Museum (0.3 miles).
What are some of the property amenities at Gloria Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at Gloria Palace Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Gloria Palace Hotel?
Yes, secured parking is available to guests.
What are some restaurants close to Gloria Palace Hotel?
Conveniently located restaurants include SKAPTO-ISKAR 11A, Olio D'oliva, and Rainbow Factory.
Is Gloria Palace Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Sofia.
Which languages are spoken by the staff at Gloria Palace Hotel?
The staff speaks multiple languages, including English, German, Italian, Russian, and Bulgarian.
Are there any historical sites close to Gloria Palace Hotel?
Many travellers enjoy visiting Catedral de Sveta-Nedelya (0.3 miles), Boyana Church (4.9 miles), and The Rotunda Church of St George (0.2 miles).