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BEST WESTERN Lozenetz Hotel

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#24 of 128 Hotels in Sofia
Certificate of Excellence
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269 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Reviewed 4 days ago NEW

great place ,great staff Leti,Mila and alexandar all were very helpful during my stay. rooms are clean and well organised. cleaning staff is also dedicated to their work and you can see it. great location spacious rooms very comfortable. and mini bar is not a rip off at all hahah . enjoy your stay! regards shashank sisodia

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Helpful?
Thank shank s
Athens, Greece
Reviewed 2 weeks ago

We stayed only for one night in this hotel. The room was clean and the bed very comfortable. The bathroom was good as well. The woman at the reception was very helpful. The breakfast area however is NOT suitable to fit all the guests… As a result, when we went to have our breakfast with my 2 children, there was...

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Thank Mariazo
London, United Kingdom
Reviewed 9 December 2016

After feeling my way around the Metro System from the Airport, I simply followed my printed Sofia Map and Lo and Behold I found the Hotel. The Location was a brilliant choice as it had an excellent walk via the European Union right the way through to Downtown Sofia! It was a nice 30 minute - 40 minute stoll via...

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Thank JetsetZoom
Nicosia, Cyprus
Reviewed 30 November 2016

Location was nice.the room was decent. But the air in the hotel was smelly either other guests were smoking or something was off with the aircondition on the 1st floor. We complained the first day there but the receptionist did not pay attention.

Review collected in partnership with Wizz Tours
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Thank andriaz40
Reviewed 27 October 2016

I reviewed the Lozenetz about two years ago and everything that I said then still stands. However, the hotel is now part of the Best Western chain and, if anything, is even better. We had bookings for two separate nights a few days apart. No fault of the hotel - but there were some technical issues with electricity on the...

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Thank Adrian M
Liverpool, United Kingdom
Reviewed 19 October 2016 via mobile

Me and my girlfriend stayed here over 2 nights. We were given a nice surprise on arrival as we were upgraded as part of the hitels guest of the day they run. Room was spacious and looked newly refurbished. Bed was of a really high standard, I didn't want to get up the next day! Bathroom was clean and shower...

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Thank johnmc14
Milton, Canada
Reviewed 3 October 2016

Booked into hotel as part of a tour. Comfortable, clean, certainly acceptable - but not memorable . Quiet location. Breakfast buffet was fine. Hotel is at end of a large park (starting close to city centre) with attractive areas.. Possible to walk to city centre, but takes 30 minutes plus.

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Helpful?
Thank Michael-110634
traveller294452, Manager at BEST WESTERN Lozenetz Hotel, responded to this review

Dear Happy Guest. Thanks for giving us a perfect rating and to recommend BEST WESTERN Hotel Lozenetz hotel to other travelers. I am sure all our hotel staff enjoyed catering to your needs as much as you enjoy your stay. Beware! Yours sincerely, Petar Kostov / General Manager /

Atlanta, Georgia
Reviewed 26 September 2016 via mobile

Location is very good and hotel is a basic nice option. It has a very small lobby area not appropriate for meetings. Rooms are good size and very basic. Carpets could use a better cleaning or renewal. Had a street facing room so a bit more noise than I would like... Better off in a room facing back.

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Thank mivolop
traveller294452, Manager at BEST WESTERN Lozenetz Hotel, responded to this review

Dear Guest. I appreciate your positive feedback about BEST WESTERN Lozenetz hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Petar Kostov /General Manager/

Cluj-Napoca, Romania
Reviewed 13 September 2016

The hotel is very close to the metro station and to the city center. The rooms are spacious and nicely decorated. The service is good and the terrace brings and extra plus to this location as you can have good food, drinks and relaxing time.

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Thank Cosmin B
traveller294452, Manager at BEST WESTERN Lozenetz Hotel, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending BEST WESTERN Lozenetz Hotel hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards, Petar Kostov /General Manager/

Reviewed 12 September 2016

The location was close to the European Union Metro Stn. Breakfast was also good. Receptionists were polite, attentive and helpful. The hotel is old. It was renovated to an extent (windows, halls, stairs) though problems remain. The room we were staying (#207) lacked soundproof, so we could hear the neighbor's talks, coughs, sneezing, etc., as well as everything from the...

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Thank Vasile M
traveller294452, Manager at BEST WESTERN Lozenetz Hotel, responded to this review

Dear Guest. I appreciate your positive feedback about BEST WESTERN Lozenetz hotel. We do take pride in catering to our guests’ needs the best way we can. We will update our services and provide a better training. Smoking is strictly prohibited in the hotel, no evidence for a smoking from the staff, so far after our investigation. Anyway, this would...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Lozenetz Sofia is a nice small hotel near to City Center Sofia shopping center and European Union metropolitan station is on 200 meters. National Stadium is on 15 minutes walking. The hotel offers cosy rooms with air-conditioner, restaurant, lobby bar, meeting room. All rooms equipped with Coffee/Tea maker and brand new flat LCD TVs. Hotel Lozenetz Sofia provides underground garage and free of charge Wi-Fi internet access throughout the hotel. Hotel Lozenetz Sofia offer warming atmosphere, plentiful breakfast, delicious cuisine, Bulgarian Traditional meals, special selection of wines, pick-up service, and friendly and helpful staff. ... more   less 

Additional Information about BEST WESTERN Lozenetz Hotel

Address: bul. Sveti Naum 23, Sofia 1421, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: £35 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lozenetz Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Lozenetz Hotel Sofia
Hotel Style:
#8 Business Hotel in Sofia
#9 Romantic Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lozenetz Hotel staff and other travellers.
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Lockport, Canada
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Up to the side - not street!”
 of 5 bubbles JetsetZoom, 9 Dec 2016 | Read review
“Corner rooms are larger .. higher floors are quieter”
 of 5 bubbles adrianm910, 27 Oct 2016 | Read review
“Higher up the better to take you away from the road.”
 of 5 bubbles X4371CKmarkf, 5 Aug 2016 | Read review
“Windows are well sealed against noise. Both bedrooms had views - mountain and city!”
  • View from room - Vitosha Mountain in the back
 of 5 bubbles 992ingridb, 5 Aug 2016 | Read review
“please ask before reserbation a qiut room, not num 402 ,..”
 of 5 bubbles yaffa0202, 2 May 2016 | Read review
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