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Hotel President Pantovcak

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Traveller (82)
360
Panoramas (21)
Room & Suite (148)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#1 of 1 boutique hotel in Zagreb
Location
Cleanliness
Service
Value
Hotel President Pantovcak is an exclusive boutique hotel in the very heart of Zagreb. Located 200 m from British Square, the most picturesque square in Zagreb. This understated and original design-hotel masters the art of stripped-back luxury, and offers a stylish urban retreat. This four-star hotel was ranked in the top 10 small hotels in Croatia and top 25 Croatian hotels with exceptional service on Tripadvisor® and has won numerous awards, such as “Tripadvisor Hall of Fame”, “Tripadvisor Travellers’ Choice Award” and “Best Service of Croatian Business Tourism”. We have been recognized as one of the best choices to stay in Zagreb by NY Times, Telegraph UK, Condé Nast, etc. NEW - explore Zagreb city center with seated dual-motor electric scooters (only certain room types apply, please contact Reception) WHY STAY WITH US: - The first Design Boutique Hotel in Zagreb – we set the standards of luxury and design, which is proved year after year by TripAdvisor Certificate of Excellence. - Electric scooters - explore Zagreb city center with seated dual-motor electric scooters (only certain room types apply, please contact Reception) - Discover the world inside our rooms. Smart LED TVs, artistic installations, paintings from renowned Croatian artists, and two-person bathtubs. - Free Airport VIP Shuttle – Arrive with style: To make your arrival even more faster and satisfying, we provide a complimentary transfer from Zagreb Airport for all President and Royal Suite reservations. - Indulge in our Champagne Breakfast: in a stunning panoramic treetop restaurant, we feature an extravagant buffet with delicacies such as a selection of blue cheese, caviar, smoked salmon, fresh omelets, and a decadent dessert station. - Why not take a peek at the rest of Croatia? With our VIP Shuttle, you can now venture out to the best of what this Mediterranean pearl has to offer.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Non-smoking hotel
Outdoor furniture
Sun terrace
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Fireplace
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Charming
Languages Spoken
English, Croatian
253Reviews4Q+A34Room tips

Reviews
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Roddy B wrote a review Sept 2023
Willesden, United Kingdom8 contributions1 helpful vote
A little out of the centre-of-town but not a bad neighbourhood. The room we stayed in was spacious with some outside space. Those were the positive elements of our stay. It seems as if it could have been a nice palce to stay at one point but it is being run on a shoestring now. The reception is only staffed during the day by one person. Our room was not cleaned during our two night stay. There was no one around at the hotel to take delivery of our lost luggage that had been delayed by a day and arrived at the hotel at 8pm the next evening. The reception was only staffed until 6pm. We were the only people in the hotel on our last night - no staff not even a night porter. Fine for an Airbnb but not a 4 star hotel!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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laurahG5847CA wrote a review Aug 2023
3 contributions
We usually trust the Telegraph travel guide and booked this in good faith. But here, the guide was outdated based in a 2013 rating. Half of the hotel was under construction, some of the walls were wet, the garage was dripping with humidity, the sun sails were full of algie and the sun deck was slippery with the same. There was one person running the show (keeping the lights on?). The hotel bar was never opened. It felt like a run down place of old glory. We don’t recommend it.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ryan wrote a review Jun 2023
3 contributions
Mattresses in room 23 are in need of replacement. Woke up with back pain and left as soon as I woke. Air conditioning doesn't function correctly either. Hotel zonar is cheaper for a top floor suite with proper mattress quality also.
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AmateurAnthroplogist wrote a review May 2023
Toronto, Ont123 contributions64 helpful votes
This hotel is not what it purports to be, not what perhaps it once was. It is described as luxury boutique hotel, a four star property with a lovely view in a desirable part of town. We booked a two night stay in a suite based on this expectation. We showed up to find a dilapidated mess! The photos on their website are very misrepresentative. Dusty worn furniture, broken floor tiles, scuffed walls in need of paint, a patio door in our room with a broken window and lock that did not work, a large threadbare tarpaulin hanging over the large window in our room, blocking the view…and beneath this tarpaulin a collection of various old cushions from couches. To call this a two star hotel would be very charitable. It was dingy, dirty and uncared for. They told us the restaurant was closed due to the inability to find staff. Seeing the condition of the hotel we understand why keeping staff would be a challenge. When we saw the condition of the hotel and room we decided that we would not feel safe or comfortable staying there. We immediately moved our luggage back to reception and informed person that we would be leaving. I indicated a willingness to pay for my first nights stay, in spite of the misrepresentation. After ignoring my repeated email requests, the hotel ended up charging me the full cost for the 2 night stay. Unprofessional and irresponsible, in keeping with their hotel maintenance standard. Do yourself a favour…stay away!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Binasa H wrote a review Dec 2022
1 contribution2 helpful votes
Terrible! Horror! It took a lot of time to find a property as it was under construction scaffolding and in dark. Door handle fell off when we were entering the property! There was only 1 girl who was receptionist, maid, cleaner and waitress, meaning no time for anything and anyone. Our room was in basement, next to the uncovered and unprotected construction site. Room forniture was falling apart and there was no internet. Moisture was on the ceiling and everything was very dirty, including bedding. As it was too late to find another property to stay, we stayed only one night and cancel the rest of booking. However, the owner (very arogant and wird guy) insisted we pay full stay. In addition, even though we already paid via booking.com he threatened us to call police if we do not pay again?! So we paid again and afterwords refunded double payment from booking.com. All in total, we paid more than 300 EUR for 1 night and ran away from property called hotel but being barn instead. Actual photo of the property is as following.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Jonah wrote a review Jul 2022
Sheffield, United Kingdom7 contributions1 helpful vote
President is located in the presidential street in Zagreb, which for some reason isn"t as busy as other parts of the center (take a 3 minute walk to British square to see the rush). The hotel is very well kept and the design is minimalistic: the owner is an architect, and the hotel is mixing traditional with the contemporary. We enjoyed our Deluxe room which was quite big for a city hotel and beyond comfortable. Enough has been said about the welcoming staff in other reviews. Loved every moment of our stay.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ina L wrote a review Oct 2021
3 contributions1 helpful vote
Small boutique type hotel. Room was clean, bathrooms very nice, bed comfortable. We enjoyed the small hotel as compared to the large chains. Very quiet for being in the city, nice little private outdoor patio.The young lady that worked that night was so helpful. We arrived later in the evening after driving in from Dubrovnik. She ordered food for us and even served it to us heated up and on plates. She kept us provided with drinks and went out of her way to be an amazing hostess. Refused any tips we offered. There are several sets of stairs , but very manageable. We had a very early flight, but they still offered to make us breakfast. Breakfast area is beautiful.
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Date of stay: October 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pascal H wrote a review Jul 2020
Weligama, Sri Lanka22 contributions6 helpful votes
Everything was just perfect at President Pantovcak - the room was very clean and looked even prettier than we had expected. We espexially loved the paintings, they created a very comfortable atmosphere. Also the service was always nice and they really tried to make us have a good time. Thank you for everything!!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sonia Cannarsa wrote a review Feb 2020
Barcelona, Spain8 contributions
We didnt think much of this place looking at it from the street, and boy we were wrong. Luckily we chose to trust high Tripadvisor ratings and entered the hotel, what a beauty! Immediately greeted by super friendly receptionist, our luggage and the car were taken care of and they brought us to our room. Large wood terrace, bathroom and super comfy bed. Definitely opt in for breakfast, the restaurant is equally charming.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lidia Cottura wrote a review Jan 2020
Bergamo, Italy6 contributions14 helpful votes
Not visible from the street at first, the glass reception facade hides a true little marvel inside. Design is out of this world, and our room was super beautiful and big. Some light switches didnt work but it didnt really matter compared to what you get. We had our own garden and biggest bathtub I have ever seen. Breakfast was great experience, we were there for 3 night and each morning had different selection of foods. Big thanks to Boris who solved our problem with the flight back home, dont know how we would sort it out without him. Thank you!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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LOCATION
CroatiaCentral CroatiaZagreb
NUMBER OF ROOMS
10
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL PRESIDENT PANTOVCAK - Updated 2024 Prices (Zagreb, Croatia)

Frequently Asked Questions about Hotel President Pantovcak
What are some of the property amenities at Hotel President Pantovcak?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel President Pantovcak?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel President Pantovcak?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel President Pantovcak?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
Are any cleaning services offered at Hotel President Pantovcak?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel President Pantovcak?
The staff speaks multiple languages, including English and Croatian.