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Hotel Laguna

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Traveller (58)
Room & Suite (21)
Dining (7)
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Overview
  • Excellent6%
  • Very good27%
  • Average44%
  • Poor15%
  • Terrible8%
Travellers talk about
“decent hotel”(6 reviews)
“bit outdated”(2 reviews)
“two blocks”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (309)
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152 results
Traveller rating
13
41
61
22
15
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LanguageEnglish
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13
41
61
22
15
Show reviews that mention
All reviewsdecent hotelbit outdatedtwo blockseasy accesstram stationclean hotelrooms are nicepublic transporthotel staffshort staybathtubfurniturecons
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1 - 5 of 152 reviews
Reviewed 1 week ago via mobile

The apparent free wifi in the rooms doesn’t work, when the staff was informed - the response was an unapologetic shrug with “use the wifi in the lobby” as an alternate solution which by the way also didnt work during that specific time. Same goes...More

Thank ij72018
Response from LagunaZagreb_Croatia, General Manager at Hotel LagunaResponded 1 week ago

Dear Guest , we’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind regards . Your team at the Laguna hotel Zagreb.

Reviewed 2 weeks ago via mobile

Having read a number of poor reviews of this hotel I was apprehensive of spending my three nights in Zagreb in Laguna I was surprised to find my fears dispelled. The hotel is quite ok, except the staff. Everything is a hassle for them. No...More

1  Thank Colin J
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded 1 week ago

Dear Colin, thank you for taking the time to write a review of our hotel. I regret to learn that we did not deliver the services up to our usual standards. I have discussed your comments with the relevant department heads to improve this for...More

Reviewed 4 weeks ago

Hotel Laguna is near center of city , with tram very easy to get around. It is old and totally old style but clean and rooms are spacious. If you want to experience 90is , this is the best place! The food was very good....More

Thank Boris L
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded 4 weeks ago

Dear Boris, thank you very much for choosing the Laguna hotel Zagreb as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards . ....More

Reviewed 19 March 2018

This hotel is very old and dated on the inside - pretty dark and dingy - but the price was what we needed for our group of college students. We had to move out of this hotel because of the Gentleman's Club located off of...More

Thank Patti L
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded 22 March 2018

Dear Patti, I regret for the delayed response . Thank you for providing us with your feedback about your recent stay in our hotel. I regret to learn you did not experience the service levels that you may expect from us. I have discussed your...More

Reviewed 19 March 2018

This hotel is still very much rooted in the communist era and is low on amenities. Car parking is limited for size of the hotel and the area a little run down. Check in was polite and friendly but slow and laboured. The room was...More

Thank Kelly H
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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$55 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$55 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (58)
Room & Suite (21)
Dining (7)
Questions & Answers
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Надежда К
17 December 2017|
AnswerShow all 2 answers
Response from LagunaZagreb_Croatia | Property representative |
We have our parking. It is not under surveillance but it is safe.
1
Vote
jane f
24 May 2015|
AnswerShow all 2 answers
Response from Laguna Zagreb h | Property representative |
Dear Jane thank you for your inquiry and intention to visit our hotel. Our hotel is a non smoking hotel but we have a few rooms for smokers. We are looking forward to the pleasure of welcoming you at our hotel. If you... More
0
Votes
Mysorepubs
1 April 2015|
Answer
Response from BIALGW | Reviewed this property |
The best way to travel to and from the airport to Zagreb is by using the Croatian Airlines bus service. It takes about 30 minutes and runs every 30 minutes. It leaves from outside airport arrivals and goes to the main bus... More
0
Votes
Room Tips
"Hotel is in L shape , rooms who are turned to outside have better view."
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"don't stay here"
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"Look elsewhere"
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"No great view from any room. Prefer those not on the inside perimeter."
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