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Mercure Kyiv Congress

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Traveller (102)
Room & Suite (89)
Dining (2)
Overview
Hetmana Vadyma vul. 6, Kiev 03057 Ukraine See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)
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Traveller rating
155
117
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5
2
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LanguageEnglish
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155
117
19
5
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All reviewsshopping mallgerman restaurantown brewerybig mallmodern hotelart galleriesmetro stationclean roomseuropean standardsspeak good englishcity centrestayed nightsfree wifiexcellent hotelenjoyed my stayreception stafftaxi
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1 - 5 of 298 reviews
Reviewed 1 week ago

The hotel does not live to brand Mercure on many counts. The location is on a highway and away from city centre.Rooms are clumsy, not cleaned unless reminded.After a days trip one day, when we returned, we were shocked to see our room uncleaned at...More

Thank akk1948
Reviewed 2 weeks ago via mobile

I read the reviews before coming to this hotel and the thing I was most worried about was the staff. Unfortunately I actually had to wait 45 minutes to get the check in a restaurant, ask eight times not to close the window in my...More

Thank Natalia G
Reviewed 2 weeks ago via mobile

Wake up call requested but reception omitted which is not acceptable when staying in a chain you trust. Service at the bar downstairs very bad, you get completely ignored by the staff / waiters and need to get to the cashier to place your order...More

Thank Badredin B
Reviewed 4 weeks ago via mobile

The staff is friendly , and always ready to help, e.g. call the taxi. Breakfast costs around 15$, fruits, coffee, omelets, etc. To reach to inner of Kiev it takes roughly 30 mins if traffic is good, not at rush time.

Thank Alexander P
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 4 weeks ago

Dear Alexander, thank you for choosing Mercure Kyiv Congress. We are so glad to know that you liked the stay with us. Hope for your soon return! Kind regards, Lyudmila Mazurenko - Guest relations manager

Reviewed 19 August 2018

I booked a hotel for 1.5 week before trip, and when i come and payed for room, I was placed in a room for disabled people. My question was, why nobody tell me this before i made a book. The staff did not warn. I...More

Thank Alina_Buuren
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 5 weeks ago

Dear Alina, thank you for choosing Mercure Kyiv Congress. Please accept our true apologies regarding providing you the room for disabled people. Hope that our staff was able to quickly fix this problem and provide you with the most comfortable room. If you have any...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Pool
Beachfront
Room Service
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
160
Price range
US$68 - US$170 (Based on Average Rates for a Standard Room)
Location
Ukraine > Kiev
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
160
Price range
US$68 - US$170 (Based on Average Rates for a Standard Room)
Location
Ukraine > Kiev
Photos
Traveller (102)
Room & Suite (89)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
Explore779010
15 June 2018|
Answer
Response from windsor_adventurer | Reviewed this property |
no
0
Votes
Stan L
18 February 2018|
AnswerShow all 2 answers
Response from Lyudmila M | Property representative |
Dear Stan L, thank you for choosing Mercure Kyiv Congress. You can leave your baggage at the reception and we will store it during your trip to Chernobyl. We are looking forward to seeing you! Yours sincerely, Lyudmila... More
0
Votes
Google Translation
Mohamed S
3 September 2017|
Answer
Response from Lyudmila M | Property representative |
Dear Mohamed, thank you for choosing Cosmopolite hotel! Of course, we have house keeping service and room service. There is shopping center near our hotel and it works from 10:00 am till 9:00 pm. We are waiting for you! Best... More
0
Votes
Google Translation
Room Tips
"Room is good, staff so-so."
Read review
"Avoid the restaraunt and check your bed for the comfort in advance"
Read review
"Uneven number rooms view is towards mega market mall building with flashing colored lights that can be..."
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"all rooms quiet."
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