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Bratislava Hotel

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#26 of 115 Hotels in Kiev
Certificate of Excellence
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1 room 2 adults 0 children
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Bratislava Hotel
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204 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Bat Yam, Israel
Reviewed 4 weeks ago

Not my first time in this hotel, and probably not last either. I go to Kiev often, and after trying a couple of other hotels I came back to this one. Good metro access, quiet neighborhood and very good service. The rooms are neat, the bathroom is modern, and the overall level of comfort is to my liking. You get...

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Helpful?
Thank Gal E
Kristina D, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest, thank you so much for choosing Bratislava Hotel from all existing in Kiev! Very glad that you liked the room and your stay with us was comfortable and pleasant. We always do our best to make You feel welcome at the Bratislava Hotel . Hope to see you soon again!! Sincerely, Guest Relations Manager

Reviewed 15 February 2017

It's been a few years since I have been to this hotel, and what a difference between then and now! No more sign of the old soviet style, run-down rooms and 'services'. Nice clean rooms, new windows and doors, stylish lobby and a decent restaurant with a relatively wide selection (I still don't understand why some people eat main dishes...

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Helpful?
Thank Péter B
Kristina D, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest! Thank you so much for your detailed reply! Hope your review will help other people who decide to visit Kiev and book a stay in our hotel. It nice to know that your stay in our hotel was comfortable. Hope to see you again very soon! Sincerely, Guest Relations Manager

Edinburgh, United Kingdom
Reviewed 20 January 2017

Full 10/10 marks to the English speaking receptionist for going the 'extra mile' in service, to provide me with a short note written in Russian language to present to the Metro ticket counter staff to enable me to purchase an electronic metro card with a 10 sector journey credit at a cost of 51 Hryvnia (39 + 12 for the...

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Helpful?
Thank Inspector_Choosy
Kristina D, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest! Thank you for your reply. Hope to see you again soon! Sincerely, Guest Relations Manager

Reviewed 24 November 2016

Stayed here for 6 nights while in town on business. Overall its a nice place to stay. Its on the other side of the river, so its not near the expensive hotels in the business district. Most of the staff spoke fairly good English, Breakfast fare was good. Its not like breakfast in the UK or US. Overall I would...

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Helpful?
Thank William T
Maria K, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest! Thank you for your positive feedback. We are very glad that you were satisfied with the stay in a Bratislava hotel. Hope to see you again! Sincerely, Guests Relations Manager

Simpsonville, South Carolina
Reviewed 5 November 2016

I stayed in the basic room, which was great for my needs. I particularly liked having a refrigerator in the room, so I could get snacks and drinks from the grocery store (a block away). Park across the street and nice pub down the street, so location was great. Lobby has diligent security and an overall oppressive feel. Never a...

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Helpful?
Thank wmhaynes
Maria K, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guests! Thank you for your feedback. It`s nice to know that you liked your room, and the location of the hotel was also convenient for you. As for the security service in the hotel, sometimes they can be more serious than it needed. We rely on your understanding and hope to see you again in Bratislava hotel. Sincerely, Guests...

Austin, TX
Reviewed 1 November 2016

I enjoyed my stay here. The room was comfortable and clean and I slept well there. The WiFi worked very well for me and the price of the room was very good. Like others, I was a bit put-off by the attitude of the staff at the front desk. They certainly could be friendlier but, overall, still got the job...

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Helpful?
Thank Barton21
Maria K, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest! Thank you for such a detailed review and your desire to help us improve the level of service at the hotel. We will try to do so that during the large-scale events in the restaurant, our guests have the opportunity to enjoy fine lunch and dinner in the lobby bar or at the White Hall. You are quite...

Den Bosch, The Netherlands
Reviewed 21 October 2016

Location wise, not centre. But does have a metro across the road. 5min walk. The reception staff really need better customer service. A smile would be nice. The bedroom still has the owe of old communism in furniture design. Needs updating. But overall, it's still an 'ok' place to stay. Would I stay there again. Probably not. I rate this...

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Helpful?
Thank Dougal1971
Maria K, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest! Thank you for taking the time to provide us with feedback about your stay in Bratislava hotel. We try not to deceive our guests and give them only the most relevant information and real photos of the hotel and rooms. We have different types of rooms - simple and comfort Standard rooms, and more modern and cozy -...

Kharkiv, Ukraine
Reviewed 16 October 2016

Pros: 1. The location is excellent for our purpose - we had friends to visit in that area. 2. The room is big and clean. 3. There was a bath - we enjoyed to have a bath and not a shower as usual :) Cons: 1. Not all facilities were in workable state (e.g. clock was stop; some lamps were...

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Helpful?
Thank jaleed
Maria K, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest! Thank you for your feedback concerning the living in Bratislava hotel. We try to make the accommodation of our guests as comfortable as it possible. You made an excellent choice when booking the Junior Suite. It is a realy big suite with 2 cozy rooms and nice furniture. Unfortunately we do not received any calls from your room...

Reviewed 5 October 2016 via mobile

Every think in this hotel not professional Reception not speak English The girl not helping at all She lost my payments paper and I can not asked them any information because they very rude Again the Restaurant they not know about food Room doesn't clean Any way I am not coming back to this hotel

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1Thank Khaled E
Maria K, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Khaled! Thank you for taking time and leave a review about your stay in Bratislava hotel. We will look at the camera the moment of your arrival, understand the situation and will find the person who is guilty on it. Sincerely, Guests Relations Manager

Zottegem, Belgium
Reviewed 15 September 2016

Good hotel for a good price. We arrived very late in the middle of the night and that was no problem. We liked our stay here. The staff was great and always willing to help, the restaurant had good food and the breakfast was also good. Close to metro that goes to center without changing lines. Recommended our next stay...

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Helpful?
Thank RobbieP87
Maria K, Менеджер по обслуживанию клиентов at Bratislava Hotel, responded to this review

Dear Guest! Thank you for your kind reply! Personnel of Bratislava hotel always try to help our guests and make their stay comfortable. We will be glad to see you at any time! Sincerely, Guests Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Bratislava Hotel staff and other travellers.
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Questions? Get answers from Bratislava Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The superior rooms are larger and nicer. The queen beds are excellent”
 of 5 bubbles 582gale, 24 Feb 2017 | Read review
“It is worth spending a little extra for the SUPERIOR room category”
 of 5 bubbles Inspector_Choosy, 20 Jan 2017 | Read review
“There's standard or updated rooms. Standard is fine if you are ok w/the basics, updated is going to have fresher furnishings.”
 of 5 bubbles wmhaynes, 5 Nov 2016 | Read review
“All rooms are quite good.”
 of 5 bubbles 582gale, 30 Aug 2016 | Read review
“Don't book a room”
 of 5 bubbles stevew951, 15 Jul 2016 | Read review
5 of 5