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Holiday Inn San Salvador

Booking.comUS$113*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn San Salvador
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215 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Quito, Ecuador
Reviewed 28 September 2014

This is a business hotel. Centrally located, well fitted and extremely clean and well kept. I was surprised to learn this was not a newly opened property. Although I am not certain it is true, someone on property said the hotel had been open for more than 10 years. It looks brand new. It is so clean it is almost...

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Helpful?
Thank acodon
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, thank you so much for taking the time to share your comments about your past stay with us. Everyday we work hard to exceed the expectations of our guests, and so we are glad we were able to please you with our excellent service, facilities, and cleanliness. That has been our motto throughout our history, to create memorable...

Coimbra, Portugal
Reviewed 10 September 2014

The hotel has a good location and nice rooms. The bathrooms would need some renovation as all the public areas of the hotel. Breakfast was fine but the sandwich I had in the bar on the first day were a bit strange. The bread was low quality. The service was fine. They have free-wifi but it's quite slow. There are...

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Helpful?
Thank FlyingTuga
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear FlyingTuga, Thank you very much for taking the time to share your recent experience with us. We are glad that overall you enjoyed your stay at our hotel and our excellent location in one of the best neighborhoods of the city. We also wanted to let you know that we will share your comments with all the related departments...

Reviewed 19 August 2014

This is a perfectly acceptable business hotel in San Salvador, with good and efficient service, comfortable beds, reasonable rates, excellent free wi-fi and a handy location across from a mall that offers numerous, quite good restaurants. Close to offices of the UN. The breakfast is acceptable, though not outstanding. Loud music emanating from the lobby in the evening, a poor...

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Helpful?
Thank Grubby19
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Grubby19, Thank you very much for sharing your opinions about your experience with us. We are glad to hear our service, facilities and location made your stay with us enjoyable. Since we are always searching for areas of improvement we will share your comments with all related departments. We hope that on your next visit we truly exceed your...

Reviewed 5 August 2014

Excellent location, good and friendly service, very personal requests are met, although more staff could speak in English. Internet connection is excellent, and the breakfast is unforgettable. Gym is acceptable. No regret for having chosen Holiday Inn.

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Helpful?
1Thank eorsimatyas
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, Thank you very much for your visit and for taking the time to share your experience with us. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. Your review gives us a lot of encouragement to keep working every day with passion and dedication to continue creating memorable...

Berlin, Germany
Reviewed 4 July 2014

Had an unexpected overnight as my connecting flight was canceled. The place is exactly what you expect by an Holiday Inn - clean, organized and everything on it's place. Breakfast was with a lot of fresh fruit. Especially to mention are the Doormen, who have been very friendly and cordial. Porsche Dealer opposite of Hotel if needed ;-)

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Helpful?
Thank pinkilly2
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, Thank you for taking the time to write us this review. We are very glad you enjoyed your stay, although unexpected, and that in your short time with us our staff was able to make a great impression on you. We work hard every day so that we can provide our guests with the best service possible, and...

Phoenix, Arizona
Reviewed 18 May 2014 via mobile

I booked through Hipmunk and when I arrived, Holiday Inn did not have the reservation. Instead of the front desk staff saying that was a problem between me and Hipmunk, they called Hipmunk 4 times over a period of 3 1/2 hrs. On the fourth call I cancelled the reservation. Holiday Inn gave me the room at the discounted rate...

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Helpful?
Thank jlg07
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Thank you very much for your comments! It was a really pleasure to help you, we are really commited to our guests, and we are very worried since the first time that they have contact with us, It is an honor to had you here and we hope to have you soon again. Best regards to your family and congratulations...

Washington DC, District of Columbia
Reviewed 12 May 2014

I always stayed there and I loved it because the service was awesome, staff was friendly everything was great until I stayed with my girlfriend and her valuables were stolen. Her hair straightener was stolen she had some shoes stolen too. Spoke to the manager and they did nothing about it. We stayed there for the past 8 years but...

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Helpful?
Thank Alessandro C
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Mr. Alessandro C, Thank you for your time to let us know your experience and your feedback about your last stay. I am very sorry to hear about your experience in our Hotel, that is not the service philosophy and the company values that we live with... We hope you can consider our hotel again in your next visit,...

Reviewed 5 April 2014

Great breakfast. Nice rooms. Great beds. Helpful staff. Bath rooms showers need slightly more attention. No major complaints. I'd stay again for a bargain price. Puerto Libertad is only 25 minutes away. $60-$65 round trip if you get a livery. Downtown is not so far either. Tons of restaurants across the street and in the immediate area.

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Helpful?
Thank ConstantWrkTraveler
Alejandro B, Director de Relaciones con Clientes at Holiday Inn San Salvador, responded to this review

Dear ConstantWrkTraveler, Thank you very much for your valuable feedback on your recent stay with us. We are always looking for areas of improvement, and so we have shared your comments with the related departments so we can work on them, to continue providing all of our guests with a great service. We hope to see you again very soon...

Miami, Florida
Reviewed 4 February 2014

I stayed for one night only on a business trip. I stayed on the third floor and the rooms are clean and well appointed. Quick check in and out. Excellent location across a mall. Breakfast was included and it had the usual fixings. Overall a good choice for business travel in a quiet residential location. On a funny note the...

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Helpful?
1Thank Jose C
Alejandro B, Director de Relaciones con Clientes at Holiday Inn San Salvador, responded to this review

Dear Jose, We really appreciate your feedback on your recent stay with us, for it gives us an idea of what our guests are looking for while searching for a hotel they love. Everyday we strive to create memorable experiences for our guests, and it makes us proud to see we could do that for you. We are very glad...

Markham, Ontario
Reviewed 20 January 2014

I have been staying at the Holiday Inn Santa Elena for 7 years now for my family's holiday vacation and each year the hotel surpasses my expectations. I could not ask for more of the service we receive. The food is excellent, the rooms super clean, the beds are comfortable, and the staff are ALL fabulous. They always go above...

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Helpful?
Thank Florcita A
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Florcita A, Thank you so much for taking the time to write such a wonderful review about your past stay with us. We are overjoyed with each and every one of your family visits, and we are truly proud we can make it a memorable experience for you every year. We really appreciate you highlighting our staff and the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn San Salvador. Attractions: El Salvador Int'l Airport 27.5 Mi./44 Km., US Embassy 4 blks, Feria Int'l 1.8 Mi./3 Km., Botanic Garden 1/2 Mi./1 Km.,Arts & Crafts Market 1.5 Mi./2.5 Km., Casinos Nearby, Beaches and Ruins 30 min., Basilica de Guadalupe, 1/2 Mi./1 Km., La Gran Via 1/2Mi./1Km,Multiplaza 1/2Mi./1Km,Zona Rosa 2 Mi./3.5 Km., Flor Blanca Stadium 3.2 Mi./5 Km., Metro Cathedral 8 Mi./13 Km. Facilities: 126 rooms, 7 floors, 3 Suites, Mtgs/Banq. to 1000, int. corridor, elevator, free parking, Non-smoking floors. Features: outdoor pool, El Balsamo Restaurant, lounge bar, local and cable TV w/HBO/ESPN/CNN/TBS/TNT, Pay-Per-View movies, wheelchair acom., in-room coffee maker, hairdryer, in-room safety deposit box, smoke detector, gym/exercise room. Services: Business Center, scheduled airport shuttle ($18.00 each way). MISC.: No pets, no kennels Directions: From El Salvador Int'l Airport, take Comalapa Hwy to the Autopista Sur. Head Toward San Salvador City. Turn Left onto Autopista Sur, toward Santa Tecla City. Stay on Santa Tecla Hwy, turn left Toward Urb. Santa Elena, turn left onto Santa Elena Blvd. ... more   less 

Additional Information about Holiday Inn San Salvador

Address: Blvd y Urbanizacion Santa Elena, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: £76 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Salvador 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn San Salvador Hotel San Salvador
San Salvador Holiday Inn
Hotel Style:
#9 Business Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Salvador staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn San Salvador staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on 4th level and up”
aamm72, 21 Feb 2017 | Read review
“I prefer rooms looking at the front of the hotel. Rooms looking at the back may be noisier”
ambuz, 14 Feb 2017 | Read review
“views only on upper floors”
HRinMiami, 7 Sep 2016 | Read review
“ask for rooms with a city view - NOT mountain view”
BrightShadow, 2 Aug 2016 | Read review
“rooms overlooking the pool area”
jbon26, 22 Nov 2015 | Read review
5 of 5
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US$113* /night
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Prices are for 1 room, 2 adults
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