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Hotel Terraza

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1 room 2 adults 0 children
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Hotel Terraza
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99 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Reviewed 21 October 2015 via mobile

This hotel is home away home for me as I am in international sales and marketing.Food (as I am totally vegeterian but these people always be careful except two incidents when they served me chicken by so called mistake)people behaviour (except at reception Mr.Rony he should be somewhere in top buerocraye of the country he behave like this only,he proclaimed...

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Helpful?
Thank ABHISHEK G
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you for taking the time to share your comments. We are glad to know that your experience overall at our hotel was a pleasant one. We regret how there are language barriers that complicate situations, and we have given Rony your comments. He did try to be helpful and regrets any misunderstanding. We hope to have you again with...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 21 August 2015 via mobile

The hotel is very well located and going and has very good staff (best part of the hotel) everyone seems to be doing a pretty good job. There is room for improving in some areas specially: 1) outside noise 2) water heating system 3) the rooms need some remodeling

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Helpful?
1Thank A TripAdvisor Member
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios. Nos agrada saber que su estadia fue placentera. Gracias por sus sugerencias de cambios. Como...

Mexico City, Mexico
Reviewed 27 May 2015

It's an old average hotel good for business and having one or two days stay, not recommended if children or vacations plan. Good location The service and personal is really gentle and maybe the best part of the hotel

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Helpful?
1Thank zavalzaldo
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por tomarse el tiempo de escribir sobre nuestro hotel. Le comento que estamos en proceso de remodelación de...

Lima, Peru
Reviewed 20 May 2015

Went for a business trip. The room was very spacious which was nice, was equipped with a/c. The breakfast buffet was good, had a chef and the outdoor environment was great. Staff was friendly. The hotel is old and run down. Overall average, comfortable but a very old hotel. Unfortunately I was awoken every morning to a van with speakers...

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Helpful?
1Thank chucho76
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Gracias por tomarse el tiempo de comentar sobre nuestro hotel. Nos agrada saber que le gusto su habitación y el...

Reviewed 5 May 2015

My colleagues and I travelled to El Salvador for business and we stayed at Hotel Terraza for a week. I was more than happy with our choice! The staff was very welcoming and friendly throughout the whole week. The breakfast buffet included loads of different choices: yogurts, fresh fruits, omelettes, cereals, eggs, bread, sausages, beans, etc. Something for everyone basically....

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Helpful?
Thank CarinaMensching
scastaneda, Gerente at Hotel Terraza, responded to this review

Muchas gracias por sus comentarios! Nos alegra saber que superamos sus expectativas. Esperamos tener el gusto de recibirla nuevamente muy pronto! Thank you so much for your kind remarks! We are very happy to know that we exceeded your expectations. We hope to have you stay with us again very soon!

San Francisco, California
Reviewed 29 January 2015

My husband and I recently enjoyed a wonderful stay at the Hotel Terraza while visiting friends in San Salvador. The hotel is located in a very nice, quiet area of the city, close to great restaurants and shopping centers. Our room was spotless and comfortable and the complimentary breakfast buffet in the terrace was delicious and a great way to...

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Helpful?
Thank Florence A
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your comments! We are delighted to know you enjoyed your stay, and we hope to have you with us again very soon!

Washington DC, District of Columbia
Reviewed 25 January 2015 via mobile

No hot water (sometimes) Inconsistent service Bad location Limited breakfast (eggs and toast) Tiny gym with limited weights $50 charge to have a guest visit (I had friends in town and they could visit me in my room) Overpriced laundry ($67 for one load of socks and shorts) Overpriced taxi service Sparse and depressing rooms Loud air conditioner Nothing good...

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Helpful?
Thank Allen T
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you for taking the time to post a comment. We are sorry to see that you are displeased, and would like to clear up a couple of misunderstandings so you may reconsider staying with us again. Our rates include a Buffet breakfast, with 4 hot dishes, cereal, yogurt, cheeses, juices, fruit, a variety of breads and pastries, and a...

Washington DC, District of Columbia
Reviewed 26 December 2014

My wife and I stayed at the Hotel Terraza for four nights in November 2014. The hotel is located in a nice area of San Salvador. We traveled throughout El Salvador for about 10 days. Before we booked our reservation, I read the reviews about this hotel. Most were positive. We rely on comments from fellow travelers. We are very...

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Helpful?
1Thank Love2travel2oo4
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos encanta saber que fue tan placentera su estadía, y Francisco del Bar me pide...

Panama City Beach, Florida
Reviewed 13 December 2014

I recently stayed at the Hotel Terraza en San Salvador and the place is terrible, is a very very old hotel complete with the CRT televisions - the old bulky ones. That is not all, it had bed bugs and had to change hotels... When I was leaving I told the cab driver about the bugs and he said that...

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Helpful?
5Thank Hector F
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Estimado Don Héctor, Sentimos mucho que su experiencia no fuera la que usted deseaba. Como le comentamos en el momento...

Reviewed 31 October 2014 via mobile

I've been there with my family last night, they were so polite; the personal is friendly and make our staying. I recommend this hotel either business our family trip. It's very near, almost the center, the best and secure area in El Salvador.

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Helpful?
2Thank Gabriela M
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos agrada saber que su estadia fue tan placentera. Esperamos poder tenerlos con nosotros de...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Parking
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Terraza staff and other travellers.
5 questions
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Questions? Get answers from Hotel Terraza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool internet is the best one in the hotel, however in the night is not quite good to be there because mosquitos”
 of 5 bubbles zavalzaldo, 27 May 2015 | Read review
“quiet hotel, spacious rooms”
 of 5 bubbles CarinaMensching, 5 May 2015 | Read review
“We faced the street and it was quiet. it would be even quieter if you faced the courtyard.”
 of 5 bubbles BobTriptoPanama, 16 Sep 2014 | Read review
“I always prefer a room facing the swimming pool because the terrace is pretty and there is a view of the volcano. I enjoy listening to parties on the terrace (the windows are sound proofed though) when there is one, but if you prefer quiet, you might choose the street side.”
 of 5 bubbles alexandrah416, 13 Jul 2014 | Read review
“Trade off. Rooms over the pool have nice view; but parties for quinceanera (girl who turns 15) sometimes make it a bit noisy but it is delighful to observe.”
 of 5 bubbles cambridge02138, 29 Jun 2012 | Read review
5 of 5