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Barcelo Managua

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Barcelo Managua
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302 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Reviewed 1 week ago

as soon we check in we run to the pool and we were inform that the pool was closed,due to an event once we went down,kids were disappointed,but after all we did enjoy going to the restaurant and have dinner,rooms were clean and very comfort.

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Helpful?
Thank AL V
Barcelo M, Channel Manager at Barcelo Managua, responded to this review

Dear Guest Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are very sorry to read that your kids didn't take full advantage of the pool and we really hope they have the opportunity to join the activities on a future occasion. Once...

Reviewed 2 weeks ago via mobile

Excellent staff with nice rooms and pool area. Excellent restaurants, 3 to chose from. Nice quiet location up the hill overlooking managua and lake. Very private feeling for a large hotel. Excellent service and staff.

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Helpful?
Thank Eliminate M
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Managua hotel and are delighted to read that we were able to match your expectations. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is...

Blair, Nebraska, United States
Reviewed 3 weeks ago via mobile

Hotel Barceló was a very enjoyable stay. The staff is very courteous and friendly. The rooms and bathrooms are quite comfortable and clean. There is free wifi, spa services, room service, bar with live music and a nice hotel gym. The only lack of customer service was the wait staff, they weren't very good about taking your drink orders at...

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Helpful?
Thank JSCamargo
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Mr. Camargo, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Managua was an enjoyable one. We continuously...

San Jose, Costa Rica
Reviewed 15 January 2017

Three days no hot water, didn't do anything about it, wake up call that never came, almost lost flight, forgot a new blouse in the room called the day after didn't find it. Lousy pillows, never again, do not recommend

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Helpful?
Thank maribanet
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Ms. Guest, Although we sincerely regret reading that your stay at our Barceló Managua fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Again, we...

Apex, North Carolina
Reviewed 9 December 2016 via mobile

A large group of us flew into Managua, and this was the hotel we stayed at the first night we were in Nicaragua. It has very nice accommodations. The restaurant food was absolutely wonderful; breakfast is delicious with lots of fresh fruit, and many fresh squeezed juices; pineapple juice, watermelon juice, papaya juice.. At dinner, I had a seafood dish...

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Helpful?
1Thank KECarlson
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing our Barceló Managua hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive...

Reviewed 28 November 2016 via mobile

1st time in Nicaragua. My girlfriends family is from their so we stayed in hotel Barcelo. This was a good decision as we enjoyed are time at the hotel. The team was very attentive. I would recommend it to couples, families, and anyone staying in Managua. The views are incredible. Will definitely go back.

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Helpful?
Thank Arnold A
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Arnold, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Managua hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your...

Reviewed 21 October 2016 via mobile

The Internet was painfully slow and made my late emails review a nightmare. Need to improve it substantially. Then the bathroom had a fanny/unpleasant odor. In my opinion they need to improve a lot. Breakfast was good Bed was good as well.

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Helpful?
Thank Sebastián L
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Mr. Sebastian L, We appreciate the feedback you are giving us to improve our service and are very thankful for the time to leave us a review. Please accept our most sincere apologies regarding the incidents which occurred during your stay. We take actions in order to on improving the quality and performance of our service. We hope you...

Miami, Florida
Reviewed 13 October 2016

Room was clean. Attendant (cleanning lady - Nesfer Ortiz) was sweet and very professional doing her job. Customer Service was excellent. Continental breakfast is full of variety of different food. It is more a Brunch that Breafkast. Excellent food.

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Helpful?
Thank HANAJU
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Mr. Hanaju, Thank you for your preference! We appreciate your positive comment about the stay at Barceló Managua. Is a pleasure to know you enjoyed the buffet breakfast and the customer service met your expectation. We hope to see you soon! Best regards Valeria Calero Channel Manager Barceló Managua

Mexico City, Mexico
Reviewed 29 September 2016 via mobile

Hotel crew is attentive and friendly. Breakfast was excellent, many healthy options to choose. My room had very good amenities, and I could notice it even when my stay here was short. I didn't used pool, but it looked great. To improve: Late check out availability (I needed one more hour) Seats in lobby were under sunrays; therefore they weren't...

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Helpful?
Thank TakFl
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Greetings from Barceló Managua We appreciate your value and positive comment about the friendly and attentive service you received: We are glad to know the breakfast buffet and room amenities were great and we complete your expectation. Thanks for your preference. We will consider your positive suggestions. We hope you can visit us soon. Best regards Valeria Calero...

Abu Dhabi, United Arab Emirates
Reviewed 10 September 2016 via mobile

The hotel is in a good location however you will find things that are just not right. There is a sauna sign but the sauna doesn't exist. The front desk agent had to ask to other staff if they have sauna or not. Answer was no. The swimming pool is under construction,when you ask front desk why nobody mentioned during...

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Helpful?
Thank Mariadelrosario_89
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, We appreciate the feedback you are giving us to improve our service and are very thankful for the time to leave us a review. Please accept our most sincere apologies regarding the incidents which occurred during the stay. We have taken actions in order to improve the quality and performance of our employees. Sincerely, Valeria Calero Channel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
The Barcelo Managua**** hotel is one of the newest hotels in the city, and was refurbished in 2013. It is located in Villa Fontana, one of the most exclusive areas of Managua, Nicaragua. An area of great ecological wealth and beautiful scenery make this hotel a truly unique place. It is the newest hotel in Managua, and is very well situated just 5 minutes drive from the city centre and 15 minutes from the Augusto C. Sandino international airport. Enjoy a perfect combination of modernity, relaxation, tranquility and good service at the Barcelo Managua hotel. Guests will find the rooms spacious, charming and elegant. The hotel also has a gym, swimming pool, 2 restaurants (one buffet and another Japanese) and a lounge bar. In addition the hotel has a modern convention and conference center, with 3 function rooms with a capacity for up to 400 people and a board room. We also offer free parking, free Wi-Fi and complimentary transfer service between Augusto Cesar Sandino International Airport and the hotel.* ... more   less 

Additional Information about Barcelo Managua

Address: Club Terraza, Villa Fontana 300 Mts Al Sur, Managua 505, Nicaragua
Region: Nicaragua > Managua Department > Managua
Price Range: £67 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Managua 4*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, Orbitz, Travelocity and Hotels.com so you can book your Barcelo Managua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Managua Hotel Managua
Hotel Style:
#5 Luxury Hotel in Managua
#13 Business Hotel in Managua
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Managua staff and other travellers.
2 questions
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Questions? Get answers from Barcelo Managua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, excellent customer service, plenty of food for continental breakfast, nice view from the swimming pool”
 of 5 bubbles HANAJU, 13 Oct 2016 | Read review
“Want a quiet night?, pick a room facing the mountain, far away from the Karaoke Bar...”
 of 5 bubbles jaimel701, 3 Jul 2016 | Read review
“book a high level room to avoid noise”
 of 5 bubbles sarahalexxa, 1 Jun 2016 | Read review
“Ask for rooms next to the pool area”
 of 5 bubbles alexbolanos, 28 May 2016 | Read review
“A/C noise on lower floors”
 of 5 bubbles bobscribe, 7 Feb 2016 | Read review
5 of 5