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Holiday Inn Panama Canal

636 reviews
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Traveller (149)
Room & Suite (109)
Storyboard
Overview
  • Excellent45%
  • Very good36%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“miraflores locks”(47 reviews)
“panama canal”(82 reviews)
“military base”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (636)Write a Review
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9
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89
93
50
13
9
Show reviews that mention
All reviewsmiraflores lockspanama canalmilitary baselocal mallalbrook mallfifth floorminute taxi ridesmall poolfree shuttlecomfortable hotelbreakfast buffet ishotel is locatedlocation was perfectvery pleasant stayroom safespent a weekenjoyed my stay
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1 - 5 of 254 reviews
Reviewed 3 days ago via mobile

Nice but inexperienced front desk staff. Awkward and kind restaurant staff that seemed unsure of their role. The lobby and pool have been updated recently. The guest rooms are tired and need a facelift. It was clean.

Thank wanderlustMBA
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We had a very nice stay for eight nights over Christmas and New Year at the Holiday Inn Panama Canal...We requested a top floor room overlooking the Panama Canal and the room they gave was as requested on top floor as was an end room...More

Thank Clive D
Response from ArangoD1, Front Office Manager at Holiday Inn Panama CanalResponded 2 weeks ago

Thank you so much for your review Clive D. We are so glad to hear that you enjoyed your stay with us and spent Christmas and New Years with us. We will make sure to share your comment with our staff to keep them motivated...More

Reviewed 3 days ago via mobile

I had stayed there 6 years ago and I had good memories... not anymore. Ok, the staff is friendly but there was no hot water, room was dirty, towels were changed although hung, room wasn’t done until 19:00, coffee machine was broken... If you can...More

Thank Ludo-Owen
Response from ArangoD1, Front Office Manager at Holiday Inn Panama CanalResponded 2 days ago

Thank you so much for your review Ludo-Owen. We are extremely sorry for all the inconvenience you experienced during your stay. We will make sure to share your comment with all the respective departments specially housekeeping to better our services. We hope you can give...More

Reviewed 1 week ago via mobile

Very comfortable clean room. We were on the 5th floor and had a great view of the canal. The lower floors view is blocked by trees. They serve a good breakfast in the restaurant. We had problems with the door lock and had to make...More

Thank Terry T
Response from ArangoD1, Front Office Manager at Holiday Inn Panama CanalResponded 1 week ago

Thank you so much for your review Terry T. We are truly sorry for the inconvenience regarding the safe and the room key. We will make sure to verify with our staff and take the corrective measures to better our services. In general, we are...More

Reviewed 2 weeks ago

Dirty walls, bathrooms from the 60s of the past millennia, TV from 80s, furniture from 70s....breakfast not fresh and food full of fat..... Overall very poorly managed and will not go back or recommend it!

Review collected in partnership with this hotel
Thank petarb69
Response from ArangoD1, Front Office Manager at Holiday Inn Panama CanalResponded 1 week ago

Thank you so much for your review petarb69. Our sincere apologies for not meeting you expectations. We will make sure to take your review to the management and take the corrective measures to better our services.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$82 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (149)
Room & Suite (109)
Dining (43)
Pool & Beach (23)
Hotel & Grounds (160)
Business Centre & Event Rooms (8)
Bathroom (4)
Family and Play Areas (3)
Questions & Answers
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A P
14 January 2018|
Answer
Response from Marimejia | Reviewed this property |
Yes, wifi is free on the inside of the rooms
0
Votes
AK7811
14 February 2017|
AnswerShow all 4 answers
Response from Bacong F | Reviewed this property |
No charge. I took the shuttle to the airport and the mall. The shuttle pick up from the mall was about 30 mins or longer after the mall closes. I took Uber instead of waiting around for the shuttle to pick me up from the... More
1
Vote
Room Tips
"Need a better trained room service. Need to work on amenities. As a spire elite IHG member I did not feel..."
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"I enjoyed the canal view from the sixth floor"
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"Canal rooms are the best"
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"Ask for floor 5 to have a good view of the boats/containers passing through"
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