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Sheraton Grand Panama

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Sheraton Grand Panama
Sheraton Grand Panama
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529 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Kingston, Saint Andrew, Jamaica
Reviewed 18 November 2013

I stayed at this hotel to attend a conference that was being held in the same hotel. Service efficient. Rooms nice and clean with all the necessary amenities, This was my fourth stay. The hotel foyer has been expanded and improved. Nice pastry and coffee cafe. The convention areas were great. Also has a very nice and big restaurant downstairs....

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Helpful?
Thank Rosalie D
Fernando C, General Manager at Sheraton Grand Panama, responded to this review

Dearest Rosalie D. Thanks for taking the time to review our property! We are so delighted that you enjoyed your stay with us and noticed our enhancements at our foyer. We are glad you were excited about our complete buffet at Cafe Bahia Restaurant, we are proud about it as well. We look forward to host you again for your...

San Antonio, Texas
Reviewed 4 November 2013

The Sheraton Panama Hotel & Convention Center is our entry and departure hotel for Panama. It is located at Panama Bay in front of the Atlapa Convention Center, and is only about 15 minutes from the Tocumen International Airport. Besides being very convenient this is probably one of the best managed hotels we have ever stayed in with a staff...

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Thank Bob S
Fernando C, General Manager at Sheraton Grand Panama, responded to this review

Dear Bob S, Thanks for this great recommendation through Trip Advisor. We are so glad you enjoyed the accommodations and your stay in Panama City. We are very pleased to hear that our caring and friendly staff members were able to assist all your needs. Thanks for sharing your gratefulness; we will definitely share it with our Concierge Team -...

Albuquerque, NM
Reviewed 2 November 2013

spent 4 days at Sheraton Panama City Panama. staff was great fluent english, knowledgeable of city and activities. food was superior, buffet was worth every cent food was fresh, well prepared. staff recommend excellent resturants that prepared Panamanian dishes perfectly.

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Thank swragan
Fernando C, General Manager at Sheraton Grand Panama, responded to this review

Dear swragan, Thanks for your review about our services. We are very glad to know that you had a great stay with us the same way as you enjoyed an incredible dining experience at our restaurants. We look forward to host you soon. Sincerely, Fernando Cardoso General Manager

Chicago
Reviewed 27 October 2013

Nice facilities including 24 hour cafe, pool, bar. But no quality restaurant on premises. SUPER helpful staff who fixed demagnetized key cards, suggested canal trips, made me double shot lattes, etc. with a smile. Very friendly, especially when I joked with them in Spanish. Costs covered by work so I can't comment on the value, but it was a very...

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Thank Mamiford
Fernando C, General Manager at Sheraton Grand Panama, responded to this review

Dear Mamiford, Thank you for sharing your experience and recommend our hotel. We're glad to know about the experience you had with us, the good things you found and the things you think we should improve. You are always welcome at our hotel, we hope to see you soon on your next visit to Panama city. Sincerely, Fernando Cardoso General...

Miramar, Florida
Reviewed 17 October 2013

Stayed here for 2 nights from the 13th to 15th October, 2013 Rooms are dated but very well kept and clean. Housekeeping needs working on. My room was not cleaned on the 14th October and had to ask for service at 5:30pm, our colleagues rooms also suffered the same fate!!! Buffet breakfast is excellent and was quite reasonable at $18...

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Thank Franklyn E
Fernando C, General Manager at Sheraton Grand Panama, responded to this review

Dear fee57: Thank you very much for your comments. We sincerely apologize for the inconvenience you faced during your stay; this is not the way we do things. All your feedback will be extended to all our areas to work in a better service and good cleanliness in the rooms. We would like to invite you to come again and...

Panama City, Panama
Reviewed 8 October 2013

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Thank Ernsthaft
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

Las Vegas, Nevada, United States
Reviewed 2 October 2013

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2Thank clarej2610
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

San Jose, Costa Rica
Reviewed 29 September 2013

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1Thank O_SanJose
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

Montreal, Quebec, Canada
Reviewed 25 September 2013

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1Thank Avaj S
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

New York City, New York
Reviewed 4 September 2013

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1Thank george11375
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
8 questions
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Huffman, Texas
9 months ago

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Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor room with ocean view”
Radu Toma, 7 Apr 2017 | Read review
“Ocean view isn't that great, pool view might be nicer.”
Five_from_Canada, 4 Apr 2017 | Read review
“water views are nice higher up the tower”
maltyone, 2 Apr 2017 | Read review
“I can´t think of any tip”
tarigax, 22 Mar 2017 | Read review
“The highest the floor, the better.”
Diogenescl, 16 Mar 2017 | Read review
5 of 5