We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

El Panama by Faranda Grand Hotel

Calle Eusebio A. Morales & Vía España Via Espana 111, Panama City 1753 Panama
avatar-imageavatar-imageavatar-image
Traveller (870)
360
Panoramas (4)
Room & Suite (340)

View prices for your travel dates

Hotel direct offer!Stay Twice, Get a Free Night
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#17 of 126 hotels in Panama City
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to the El Panama, where our luxury hotel in the cosmopolitan city of Panama provides a sublime ambiance of distinction, comfort, and Latin flair. Our location in the heart of downtown puts business travelers right where they need to be, while our comprehensive facilities and high standards of service mean that leisure time is also well spent.Our variety of luxurious accommodations in Panama City provide just the right environment you seek, from spacious guest rooms to suites, Pool Cabanas, and Deluxe Floors which include a complimentary Continental breakfast served daily, high-speed wireless Internet access, and butler service to attend to your every need.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Game room
Children's playground
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Karaoke
Kids pool
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Bottled water
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay Twice, Get a Free Night
1,521Review14Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 544
  • 408
  • 314
  • 127
  • 128
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Lucas V wrote a review 10 Mar
1 contribution
Our welcome was great with Christian. also he helped us with the check out and our luggage The hotel was great.. the pool really amazing with the sun, the bar and the delicious breakfast and different foods but our room had cockroaches and a musty smell.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel El Panama By Faranda Grand, Administración de ingresos at El Panama by Faranda Grand Hotel
Responded 1 week ago
Thank you for sharing your review of Hotel El Panama By Faranda Grand, Lucas. It's great to hear you enjoyed the pool, bar, and breakfast. We're sorry to hear about the issues that you had. We will address this with the team to ensure it doesn't happen again. We appreciate your feedback.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jen W wrote a review Aug 2022
Fenton, Michigan173 contributions21 helpful votes
Hotel's Favourite
We spent a week here for a powerlifting competition. The staff were all friendly and working hard to give guests a nice experience. Shout out to Guriel at the front desk who was able to change our room after a cleanliness issue with the first room. There are major renovations in progress. If noise is an issue for you ask for a lower floor. If not, ask for a renovated room, it’s a huge difference! We ate at every venue in the hotel. My favorite was the sushi bar, awesome sushi, dumplings, and cocktails. I didn’t mind the limited menu. The breakfast was amazing and bountiful. The pizza at poolside restaurant was really good. Service was extremely slow, but staff was working hard. The pool is gorgeous! All in all a good stay.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Un-renovated rooms are dated and worn out. Ask for a renovated room.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Taneli R wrote a review Nov 2023
Helsinki, Finland11 contributions4 helpful votes
The worst 4-star hotel I’ve been to. Never again!!!! 
All the hotel services let us down in a very, very shameful manner. First of all, almost nobody even in the reception speaks English at all, and those who do, are far from fluent speakers. It has made communicating even about very basic issues almost impossible. Also, it seems that, when your staff does not understand the customer well enough, they don’t even try to solve the situation. They just give up. The key cards to our room were de-activated three times during our stay. One of those situations happened when we tried to access our room when there was a lot of tear gas in the air because of the demonstrations nearby. The reception staff offered us poor and clearly fictitious explanations about key cards being too close to Apple Watches. We are a traveling production team. We know how key cards work. During our stay the cleaning staff left our balcony door open after cleaning our room, while we were at work. We found the open door hours later, when we arrived back to the room. It is purely your luck that nothing valuable was stolen from us because of your staff’s neglectful behavior. Also, one person from our group found insects from their room service food, got an unexpected extra bed to their room without asking for one, waited for the room service foods for hours and spent countless hours of solving problems with key cards that did not work to their own hotel room doors, but to other rooms. All that with the hotel staff that does not speak English. In addition to this, our cabin by the pool was located right next to a convention center where some kind of a religious event took place for the whole week. Every other night the event closed after midnight, which meant that sleeping was totally out of the question when one hundred convention visitors sang, danced and made all kinds of noises on their way back. On Saturday night they made noise until 3 a.m. and I had to go tell them to be quiet myself. As a whole, this is absolutely unacceptable. Hotel El Panama is not a four star hotel, it is a one star hotel with four star hotel prices. Note: We did give all this feedback first directly to the hotel to give them a chance to fix this with a partly refund. They said no.
Read more
Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Hotel El Panama By Faranda Grand, Revenue Management at El Panama by Faranda Grand Hotel
Responded 18 Nov 2023
Dear TaneliR8, thank you for taking the time to share your experience with our El Panama team. We deeply regret to know your stay was not up to your expectations and we offer our most sincere apologies for the inconveniences you encountered during your visit. We have shared your comments with our management team to make the necessary improvements and hope you can give us another chance in the future to show you we can offer you a 5 star experience. Greetings!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Linda J wrote a review Oct 2023
Lumberton, North Carolina8 contributions
+1
If you value your health and safety DO NOT use this Hotel. Condescending staff, old furniture black mold in room and roaches what else can I say. Pictures of rooms are deceiving and services promised not available. We where offered a room with refrigerator for example, I arrived to a big room no refrigerator and an open moldy air vent that later was covered by an employee that used his room key to enter with out waiting for me to ok him coming in. When I expressed concerns to staff at front desk they thought it was funny said they would correct issues but this did not happen. The front desk person laughed and said “ We will fix this and hey so and so make sure you do this” this person laugh also and said sure, again no one at this time corrected the problems. I was moved to another room on day 2. In the morning I went to the lobby again to report mold issues etc. I was reassured that it would be taken care of. I left with my family to go around the area. I returned at 1:30 pm The mold smell was over whelming as i entered the room i had to use a mask to breath and not cough. Called the front desk again and asked when would they come she answered “we will be there’” I then asked but when she only said soon. It was not until a maid passed by my open door and called her manager that I was after several calls to the front desk offered another room. Staff apologized because they where to full and they put us in rooms that had not been used for a long time. Not a good excuse in my opinion.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: we chose this hotel for convince to use metro and being close to city. Please be careful using...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel El Panama By Faranda Grand, Administración de ingresos at El Panama by Faranda Grand Hotel
Responded 17 Oct 2023
Thank you very much for staying with us and sharing your experience, Linda We sincerely apologize for the inconvenience caused during your stay. Your observations will be evaluated to improve the experience at our facilities. We hope you can give us a new opportunity to have you back with us to demonstrate the improvement in our service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
הילה ב wrote a review Sept 2023
1 contribution
That's a very awsome hotel i love it very much i eat breakfast every day i like the pancakes and the service and it's just perfect the service here is just perfect it's like living in a big castle and just enjoy
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel El Panama By Faranda Grand, Revenue Management at El Panama by Faranda Grand Hotel
Responded 27 Sept 2023
Good morning, we are pleased to know that your experience at the hotel was wonderful and that our attention and facilities met your expectations. We look forward to seeing you again soon at our hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jessica D wrote a review Sept 2023
5 contributions
We went to Panama for 2 weeks and stayed in 4 hotels in the city (1 night in each). This one was the most expensive and the least nice by a significant distance! The room was big and clean but it really smelt of damp. The a/c was built in and the control panel didn’t work. The safe didn’t work either. The furniture was stained from wear and tear. Bathroom was clean but needs updating. It was old and the bath/shower had been painted which seemed odd. The doors were flimsy. At 6am someone came in and woke us up, they must have got the wrong number for a wake up call but not ideal. The pool seemed nice but we didn’t stay long enough to use it. Breakfast was underwhelming. Lots of things on offer but eg the orange juice was actually squash and the pancakes were really dry. I recommend you shop around when booking a hotel in the city as we were disappointed with this one but there are loads that offer good value.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel El Panama By Faranda Grand, Revenue Management at El Panama by Faranda Grand Hotel
Responded 27 Sept 2023
Good morning Mrs. Jessica, we are sorry to hear that your experience at our hotel was not a good one. We take each of your comments into account and will work to improve our facilities and services. We hope you will give us another opportunity to provide you with a better experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Vacaciones23 wrote a review Jul 2023
NYC141 contributions107 helpful votes
My senior citizen mother and I booked this place for 7 nights and we were given a room without a working safe so we complained about and they sent us to see other rooms the day after and some were missing a safe box or were smaller than our original room, obviously they were trying to give us a downgrade instead of an upgrade. After several rooms changes on the second day they put us in one of the remodeled rooms that also has it issues with the bathroom door but we gave up and stayed there. The gym have exposed wire hanging around and broken machines. The pool was disgusting with dirty tiles. There were water leaks in the coming down from the roof of the buffet breakfast area which is very dangerous especially for the senior guests. I have to admit that most of the staff were trying to help but the hotel is in bad shape nothing compare with what used to be in the 90’s when was one of the top hotels in Panama .
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
JojoAAAA wrote a review Jun 2023
Germany25 contributions10 helpful votes
Love that hotel. Have been staying there a few times over the years, normally during off-season and always in the Cabanas for a week or two. The hotel has a long history in PTY and it looks very well maintained in tropical style. The Cabañas at the poolside give you the impression of a beach resort, just without beach but beautiful green / plants all around. Returning from the vibrant city, it feels like entering a peaceful oasis (on weekends and on special occasions it may be a bit different, i.e. lively and with vibe, but fun, too). Location is super practical, close to supermarkets, farmacias, metro station, very accessible, good parking, etc. Staff of all entities (reception, restaurants, poolbar, roomservice) is outstanding and super organized - always very friendly and welcoming to everybody, but things get smoothly done. Will come back.
Read more
Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: It is a nice place to meet with friends and family as everybody knows the pace, can easily access...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Doug D wrote a review Jun 2023
1 contribution
Exclusive hotel for dark skin folks. If you are white don’t show up you will be treated poorly. Pool is like a disco but you will get hassled if you have a beer in your hand. Only time the staff was friendly was during the refund and watching us leave
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Joel Paras, Other at El Panama by Faranda Grand Hotel
Responded 14 Jun 2023
Thank you for taking the time to share your feedback. It's saddening to know that your stay was anything less than pleasing due to the concern you had with the pool area and the service of our staff during that visit. An excellent guest experience is our main concern and it appears that there was a shortfall in the high standards that we endeavor. We greatly value your feedback and it will be shared with our team for further improvements to our service. We look forward to having you back so that we may redeem ourselves and provide you an even better guest experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jetset-scgo wrote a review Apr 2023
Toronto, Canada22 contributions15 helpful votes
The bad Had broken fixtures and plugs that didnt work in my room, no hot water for over 12 days, I believe they're trying to save money by rotating floors, or times when it's barely available as I only had it for less than 10% of my stay. Safety around the hotel is pretty bad after midnight, the base of the footpath to via espana will have 2-5 African women near the McDonalds who try to rob you after midnight. Chances are youll need extra water and drinks throughout your stay, Costa Azul is 24 hours and there's a convenience store right across that is as well. Fridges are small, half the size of a small bar fridge, you can probably fit 4 x 500ml bottles of water and a few pieces of fruit. Depth of top shelf is 4 inches and bottom is around 8 inches, more often than not, there will be lots of black mould inside so keep your items covered or wash thoroughly Most staff don't speak english and there is limited access to concierge or other services. You're going to have staff coming into your room 2-3x per day, between towels, regular housekeeping and water/coffee replenishment, so keep your items locked and secured (I'm missing about $80). Overall an extremely poor showing from what's supposed to be a Radisson. The good Conveniently located close to the main banking area, has access to metro with a 2 min walk, has access to about 4 casa de cambios in a 3 minute walk. Good cleanliness and friendly staff, breakfast is included but gets boring very quick. Tons of good restaurants in the immediate area like Costa Azul, Beirut, La Casa del Marisco and Las Palmas in the hotel. I'd say this hotel is only good for mid-market, Pan and South American clients travelling with families or retirees. Not good for business or solo travellers, not good for english speaking travellers. It is one of the hotels COPA uses to house guests from cancelled flights so there may be a lot of noise.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Panama City area.
PRICE RANGE
£73 - £96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el panama city hotel, el hotel panama city, hotel el panama
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
343
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

EL PANAMA BY FARANDA GRAND HOTEL - Updated 2024 (Panama City)

Frequently Asked Questions about El Panama by Faranda Grand Hotel
Which popular attractions are close to El Panama by Faranda Grand Hotel?
Nearby attractions include Escape Room Panama (0.3 miles), Iglesia del Carmen (0.08 miles), and Mercado de Abastos (0.2 miles).
What are some of the property amenities at El Panama by Faranda Grand Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at El Panama by Faranda Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Panama by Faranda Grand Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at El Panama by Faranda Grand Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to El Panama by Faranda Grand Hotel?
Conveniently located restaurants include Restaurante Salsipuedes, Coffee Max, and The Sushi Bar & Restaurant.
Are there opportunities to exercise at El Panama by Faranda Grand Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does El Panama by Faranda Grand Hotel have airport transportation?
Yes, El Panama by Faranda Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is El Panama by Faranda Grand Hotel located near the city centre?
Yes, it is 1.0 miles away from the centre of Panama City.
Are any cleaning services offered at El Panama by Faranda Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Panama by Faranda Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.