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Continental Hotel & Casino

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Continental Hotel & Casino
Continental Hotel & Casino
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655 Reviews from our TripAdvisor Community

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There are newer reviews for Continental Hotel & Casino
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Showing 239: English reviews
Reviewed 28 January 2017 via mobile

First of all staff behavior is like they are forced to work , upon arrival when i asked for wifi user name and password has been told that they will have to create and will send me to my room. That never happened as following morning i have to go back to reception to ask again. Room is not clean...

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Helpful?
Thank Roman K
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Roman K: We offer our sincere apologies for all the inconveniences you had. Your comments have been shared with the staff involved.. Hope you will accept our apologies and thanks for your comments, it is an opportunity to improve our services. Best regards, Mirna Capel Customer Services Customer Service

Puerto Cabezas, Nicaragua
Reviewed 17 January 2017

For a short visit to Panama City at Christmas we booked and paid online for 3 rooms with King beds (which was a special requirement we asked for and were assured that there were) at the Continental Hotel and Casino. When we arrived late in the night, there were not any rooms with the beds we wanted and the lady...

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Helpful?
Thank Doriskroll
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Doriskroll: Receive our greetings on behalf of the Continental Hotel & Casino staff. We are very sorry for all your inconveniences, please accept our apologies. Your comments have been shared with the staff in charge of the areas you mentioned. I take this opportunity to inform you that we have started with a renovation program which in addition...

San Francisco, California
Reviewed 3 December 2016

I never got to stay here and my 3 star rating has nothing to do with anything other then my experience when I arrived. Like the title says, I booked well in advance of my stay and when arrived at midnight on 11/24/16 I was told by the front desk that no rooms were available,..not pleasant after a long flight....

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Helpful?
1Thank gfreid
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. GFreid: Receive our greetings on behalf the Continental Hotel & Casino Staff. We are very sorry for the inconvenience you had during your check in and apprecciated very much your comments. Hope next time, we will be able to fulfill your expectations 100%. Merry Christmas & a Fabulous New year 2017. Regards, Mirna Capel Customer Service

San Jose, California
Reviewed 9 October 2016

This hotel is well located with restaurants and limited shopping one or two blocks away. The hotel is set up for tour groups, but can serve for individual travelers who do not need much more than a base of operations. The rooms are clean with tile floors but otherwise desperately in need of upgrade! The staff is accommodating and helpful....

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Helpful?
Thank bbon2ur
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest Bbon2ur: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments. We are glad to know that your expectations were fulfiled. Best regards, Mirna Capel Customer Service

Hollywood, Florida
Reviewed 2 October 2016

I guess that at one time, this was a higher class hotel, which has been long surpassed by the many newer and far more modern hotels throughout the city. But, the price was very reasonable, and included free parking, so it gave me extra funds for some nice meals. The rooms were clean, but totally nondescript, just two beds, a...

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Helpful?
Thank Truffled
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Truffled: Receive our greetings, on behalf of the Continental Hotel & Casino staff. Thanks so much for your feedback and the opportunity to improve our services. Regarding your comments, we are glad to inform you that a renovation has began. Best regards, Mirna Capel Customer Service

Reviewed 1 October 2016

The staff are very helpful and the location is excellent. The rooms however are not like the ones in the photos, the pillows are lumpy and need to be changed, the room was shabby for a 4 star as advertised, and worst of all, there was NO HOT WATER.

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Helpful?
Thank Margaret Rosaly... G
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Guillen: Thank you for staying with us! We are concern to assure our guests an pleasant stay as possible , and we appreciate your comments. Sorry about the inconvenience with the Hot Water, this has been resolved. Regarding our rooms, a renovation program has begun in our superiors floors. We appreciated your understanding. Best regards, Mirna Capel Customer...

NYC
Reviewed 22 August 2016

I had the pleasure at staying at the Continental Hotel & Casino in Panama. The staff was very friendly, professional and accommodating. The rooms were large and clean and the breakfast buffet was varied and tasty. It is a large hotel right in the center of the city with easy access to the metro, restaurants, stores, etc. I will be...

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Helpful?
Thank MSter7
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear MSter7: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments. Best regards, Mirna Capel Customer Service Manager

San Francisco, California
Reviewed 12 August 2016

Fantastic,I did stay over one more time and the experience again was AMAZING.....I don't have enough words to describe how satisfied I'm to stay with them, the bartenders and front desk are one of a kind not to mentioned the restaurant staff and the casino personal as well. Thank you for a very good job.

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Helpful?
Thank canito1963
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Canito 1963: Thank you for staying with us! We are concern to assure our guests an stay pleasant as possible , and we appreciate your comments , Best regards, MCapel Customer service

Reviewed 26 July 2016

Group of 17 here 8 nights. Friendly staff, good service. Accommodations great--clean rooms, ample breakfast buffet, fine restaurant food, pool, business center. Central location near restaurants, oceanfront, Metro station.

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Helpful?
Thank Barbara K
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Barbara K: Thanks so much for your comments. We are glad that you enjoyed your stay with us. Best regads, MCapel Customer Services

Heredia, Costa Rica
Reviewed 15 July 2016

Just came back from spending 4 nights at this hotel. Air conditioning never worked property. Front desk staff is not very friendly and the reservation was incorrect. Internet worked half the time. Have many friends and relatives in town and they were not able to visit. Never coming back to this hotel. Gym is outdated. Only good thing was the...

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Helpful?
1Thank TIco007
Samantha B, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest, on behalf of all the staff, we regret that you have not had a good stay. We apologies for the inconvenience. Thanks for giving us your comments as they help us to improve. Sincerely, Samantha Blake

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
The Continental Hotel is strategically located in the heart of Panamas business and financial district, within the most privilege spot of Via España. This beautiful hotel is conveniently surrounded by important banks and headquarters of the major corporations in Latin America. We also include among our neighbors, fancy restaurants, designer boutiques, famous shopping centers, popular night clubs and glamorous lounges. Visitors can attend their business affairs or take shopping tours within only minutes from their room, while taking advantage of all the amenities of a comfortable and elegant hotel that is centrally located, offering easy access to a variety of landmarks and places of interest. Situated only 20 minutes from the international airport - by highway - and less than 30 minutes from the Panama Canal. ... more   less 

Additional Information about Continental Hotel & Casino

Address: Via Espana and Ricardo Arias Street, Panama City 0823, Panama
Region: Panama > Panama Province > Panama City
Price Range: £48 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Continental Hotel & Casino 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Continental Hotel And Casino
Continental Hotel Panama City
Continental Riande Hotel
Hotel Continental Panama
Riande Continental Panama
Hotel Riande Panama
Continental Riande Panama City
Continental Hotel & Casino Panama/Panama City
Hotel Style:
#6 Casino Hotel in Panama City
#22 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Continental Hotel & Casino staff and other travellers.
27 questions
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Questions? Get answers from Continental Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think All them are good.”
Bibi913, 25 Mar 2017 | Read review
“I got great view from my room ........I highly recommend this hotel......don't miss out .”
elenapO8550WT, 23 Feb 2017 | Read review
“The rooms are all quiet.”
Doriskroll, 17 Jan 2017 | Read review
“Make sure not to book this place on important Panamanian holidays.”
gfreid, 3 Dec 2016 | Read review
“Try the upper floors for refreshed rooms.”
bbon2ur, 9 Oct 2016 | Read review
5 of 5