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Centroamericano Hotel

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Centroamericano Hotel
Centroamericano Hotel
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288 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Hercules, California
Reviewed 19 June 2014

I was in Panama City for 2 nights at the end of February 2014, and as a guest of the "Hotel Centroamericano", I vouch for the good investment for the money: clean and modern hotel, clean and efficient rooms, friendly staff and very attentive. Needless to say, If I visit Panama again, I definitively will stay at the "Centroamericano Hotel"....

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Helpful?
Thank Mario R
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello Mario, we are very thankful for your review and for all the positive comments you write, we are so glad you had a good stay at the Hotel and that you want to come back!, we will be happy to receive you again. We try to consider all your contributions to improve day by day, so we appreciate that...

Fairbanks, Alaska, United States
Reviewed 7 June 2014 via mobile

I found the room on the top floor clean, but the shower cold. The staff was friendly and the restaurant good. On checkout I found my computer which did not fit the safe missing! In all fairness, it could have been filched on the bus, however, I never received the courtesy of a response to my written concerns at the...

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Helpful?
Thank Cllark W
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you very much for writing, we appreciate the positive comments you mention, and we are sorry that you found some inconveniences that made your stay a bad experience. On behalf of the hotel management we want to extend an apology to you and also let you know, that we had no knowledge of this case until now that...

Memphis, Tennessee
Reviewed 3 June 2014

I thought it was a nice well located hotel. It is not that far from the old town or the new subway. The rooms were good enough. For the price, this place is good. I would stay here again. I think this place is a really good stay.

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Helpful?
1Thank Michael F
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you very much for your review, we're glad you had a good stay, we are a small and familiar hotel but we try our best to give you the best service at the best price possible, we really appreciate that you value all our efforts. We hope you enjoyed your stay in Panama, and come back soon we...

Beijing
Reviewed 25 May 2014 via mobile

A nice hotel well situated in Panama City. Rooms were nice and comfortable but fairly small. On our first night my husband and i had two single beds. We were moved into a matrimonial room for our second night which proved most uncomfortable as this was a double bed meant for tiny panamanians, not tall and broad australians. I am...

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Helpful?
Thank BeijingFreckleface
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you for your comments, were glad you like the hotel and hope you had a good stay despite the inconveniences you mentioned, we will consider your review to keep improving every day and we can provide better service to our guests. We also very sorry about what happened with the restaurant at the dinner, thank you very much...

Sydney
Reviewed 21 May 2014

Friendly and helpful staff but hey did not know where the new Metro was located. Had to change rooms on second night because it was booked by someone else. This room was smaller and had something that made us itch and the double bed was built for small Panamanians. Breakfast was good and fast but diner was slow as there...

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Helpful?
Thank Michael C
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Thank you very much for your comments, hope you had a good stay at the hotel despite the inconveniences you mentioned, but its truly surprising that nobody can tell you where the metro was, because is so close to the hotel and because must of our staff use the metro when they come to work, but im sorry that nobody...

Phoenix
Reviewed 13 May 2014

We stayed at Hotel Centroamericano and never had any problems. Check in was probably the fastest I have ever seen. I had prepaid the room and had the key within a minute with no other paperwork to do. Staff was friendly overall, though some would be more businesslike until after a few interactions. Others were very personable from the beginning....

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Helpful?
1Thank bakphoenix
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you very much for such positive comments, really, we couldn't be happier!, is our mission to always provide the best treatment and service to our guests and we strive daily to achieve that, we are pleased that our clients appreciate it!. We are so proud anytime our staff receive recognition from guests, and they also appreciate your comments...

Reviewed 2 May 2014

The staff was very helpful. A few went out of their way to make sure our first visit to Panama was great. The room was clean, exactly as marketed, shower was hot, and the a/c cool. The included light breakfast next door was also good. Good wifi.

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Helpful?
Thank Kimpbrooks
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, we are so glad to read this review, we are thrilled that you had a pleasant stay during your time in Panama, always try our best to give you the best service and we really appreciate that our guests value all our efforts. We hope you come back soon, we will be happy to receive you again. You can...

Phoenix, Arizona
Reviewed 26 April 2014

The staff at this hotel are great! At our arrival we were greeted with smiles and attempts to clearly communicate in English. The staff were very helpful with giving directions for navigating the city and were always friendly. Good wifi. Good laundry facilities. Good breakfast (even though no coffee before rest. opened.) Small rooms, but clean. Not the greatest of...

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Helpful?
Thank klw4307
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, we are very thankful for your review and for all the positive comments you write, we're glad you had a good stay at the Hotel, we are very proud of our staff when they receive recognition from guests, and they also greatly appreciate your comments, and encourage them to continue doing a good job. We hope you come back...

San Juan, Puerto Rico
Reviewed 19 April 2014

PROS: Very reasonable price, which includes breakfast. Breakfast menu had several options to choose from, and were delicious, especially the liver!!! Clean hotel/room (was told that the hotel was remodeled around 5 years ago or so). Great location, in my opinion. Available room safe. Hot water always. Several regular computers for guests to use. One washer/dryer, which we did use....

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Helpful?
1Thank Jose D
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, we are very thankful for your review and for all the positive comments you write, we're glad you had a good stay at the Hotel. We try to consider all your contributions and criticism to improve day by day, we are a small and familiar hotel but we try our best to give you the best service at the...

Ottawa, Canada
Reviewed 8 April 2014

This is a basic hotel at an excellent price. Very clean. No frills. The breakfast is basic and good enough (coffee, fruit, a juice--not so fresh--, eggs or pancakes) and served in the hotel cafe which has cheap dishes and great fruit juices. The airconditioner and the water pressure gave us some trouble but the management was attentive. The TV...

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Helpful?
2Thank dolphinOttawa
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you very much for writing and for all the wonderful comments you mentioned, we're glad you had a good experience at the hotel and that you were able to enjoy the opening of the Panama Metro, which as you mentioned it is conveniently close to us. We hope you come back soon, we will be happy to receive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Centroamericano Hotel staff and other travellers.
17 questions
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Questions? Get answers from Centroamericano Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is slow. They have a nice ice machine and a large dispenser of cold water on hand. It proved to be very useful and convenient.”
 of 5 bubbles dano_in_ohio, 16 Mar 2017 | Read review
“ask for a room in the back”
 of 5 bubbles 339timc, 12 Mar 2017 | Read review
“Get a lower floor so you can avoid the elevator”
 of 5 bubbles X9933CSdaniellem, 9 Mar 2017 | Read review
“We were given a room on the 5th floor, the top floor but no views and traffic noise could still be heard day and night.”
 of 5 bubbles MickMaria5468, 21 Aug 2016 | Read review
“All are pretty much the same.... Dumpy.”
 of 5 bubbles vincemc, 24 Jul 2016 | Read review
5 of 5