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Novotel Panama City

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Novotel Panama City
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719 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Panama
Reviewed 1 week ago

I really enjoyed the greeting and customer service while in Panama City by this hotel staff. They were exceptional in every day. The hotel is in a great location with spacious rooms and very clean. The room had electric plugs in near-by locations for phones and was well lit with lamps and beautiful floor to ceiling windows.

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Helpful?
3Thank Bob S
Seattle, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

Wonderful hotel in quiet section near all the action. Room was very clean with nice linens, big bathroom with nice, hot water. Gave a nice welcome drink (I think they were non alcoholic, but still very nice!) No swimming pool if that is important to you. Amazing breakfast buffet with omelet bar, fresh fruit, hot cereal, pastries, etc., etc., I...

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Helpful?
1Thank Carol W
About Hotel's Favourite Review
Katherine S, General Manager at Novotel Panama City, responded to this review

Dear Mrs. Carol W, Thank you for your feedback, regarding our hotel. It helps us improve our daily work and take immediate and necessary actions. We apologize for the unique inconvenience you experienced with the temperature. We look forward for your next visit, to assist you as you deserve. Best regards, Katherine Solis General Manager

Guatemala City, Guatemala
Reviewed 2 weeks ago

Big, modern and impecable hotel. 10 Level hotel with spacious and comfortable rooms. At arrival, service from personnel very efficent, also at check out time. Every area at the hotel is clean and neat. The room I had was spacious with a living area apart from room and a big bathroom with everything in place. The restaurant is ample with...

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Helpful?
Thank EMILE D
Zuerich
Reviewed 2 weeks ago

Never happened to me as an Accor Member. Why should one become a member? No benefits in case of irregularities. Hotel had problems with power supply in some rooms. I was transferred to an old hotel with significant lower standard.

Review collected in partnership with Accorhotels.com
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Thank Fredy C
Katherine S, General Manager at Novotel Panama City, responded to this review

Dear Mr. Fredy C. We appreciate the time you took to share us your comments, as they are extremely important for us to take necessary and immediate actions. Please accept our apologies for the inconveniences you experienced during your visit to our hotel. We had some technical damages, and we did our best to solve the issue as soon as...

Porto Alegre, Brazil
Reviewed 3 weeks ago

My first room was full of hair in the bathroom area, terrible smell specially in the mini bar. All beverages in the mini bar were greasy. At midnight the alarm rang and of course interrupted my sleep. On the other day I got a new room, and still the bathroom was not the cleanest...still had hair on the floor. Location...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Marcela-lh
Katherine S, General Manager at Novotel Panama City, responded to this review

Dear Marceloa-lh: We appreciate you took the time to share your comments with us, about your stay at the Novotel Panama City, as they are extremely important so we can take necessary and immediate actions. We apologize for all the inconveniences you experienced during your stay. I have relayed your comments to our executive housekeeper and our chef so they...

Seattle, Washington
Reviewed 3 weeks ago

The hotel was really nice for the price and in a decent location. Like most reviewers state, the space is clean, comfortable, modern and overall a nice place to stay. My stay could have been more pleasant had the front desk staff acted more professional when I checked in. I had made the mistake of booking 2 nights for the...

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Thank Nina O
Oslo, Norway
Reviewed 3 weeks ago

It is located near metro station. Many restarants around. We stayed 2 times there. The first time we got a room where the whole floor was full of some thing red (blood?) so they changed our room. The second room was clean and big but very difficult to open. We had problems with our key all the time. It is...

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Thank Fershtet
Reviewed 4 weeks ago

A modern hotel with most services. We had a nice room with modern bathroom. Would have given 5* except the chair and couch were stained. Very comfortable bed. Good breakfast included. Good location in a safe area.

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1Thank John D
Zwolle, The Netherlands
Reviewed 4 weeks ago

Having stayed there twice in January/February 2017, we had a very comfortable stay. Near the Metro station Via Argentine. Nice restaurants on walking distance. Breakfast is good and tasty. All in all, much value for money

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Thank Maan44
Katherine S, General Manager at Novotel Panama City, responded to this review

Dear Maan44: Thank you for your comments regarding our hotel. We work with enthusiasm to fulfill our guest’s expectations. I will gladly inform our staff that you had a lovely stay. Our Chef will be delighted to know that you enjoyed our breakfast. Were already looking forward to your next visit. Regards, Katherine Solis

Albuquerque, New Mexico
Reviewed 5 weeks ago

Nice modern hotel in a good location in Cangrejo. Hotel is only about 300 yards from the Via Argentina subway station. Very convenient. Decent selection of middle of the road restaurants within walking distance. Safe neighborhood for walking around after dark. I'm not certain whether the staff speaks English. At least 95% of the guests were Spanish speakers. And yes,...

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Helpful?
Thank 505badgolfer
Katherine S, General Manager at Novotel Panama City, responded to this review

Dear 505badgolfer: Thank you for your comments regarding our hotel. We work with enthusiasm to fulfill our guest’s expectations. We are glad that you appreciate the location of our hotel. Next time you are around we will make sure to ask Roberto to swing by. We look forward for your next visit. Best regards, Katherine Solis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Novotel Panama city is located just 17 miles from Tocumen International Airport and 50 meters from the Via Argentina Metro Station. Excellent location in the financial and commercial heart of the city, with easy access to shopping malls, restaurants and casinos to enjoy the beautiful and exciting city of Panama. ... more   less 

Additional Information about Novotel Panama City

Address: Calle Jose I Fabrega y Thais de Ponds - Bella Vista El Cangrejo, Panama City 0857, Panama
Region: Panama > Panama Province > Panama City
Price Range: £51 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Panama City 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, ACCOR, Hotel.de, HotelsClick, HRS and Despegar.com so you can book your Novotel Panama City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Panama City
Hotel Style:
#4 Best Value Hotel in Panama City
#14 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Panama City staff and other travellers.
32 questions
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Vienna, Virginia
6 months ago
Oakville, Canada
7 months ago
San Jose, Costa Rica
10 months ago

See all questions (32)

Questions? Get answers from Novotel Panama City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have a better view”
 of 5 bubbles Lali7, 11 Feb 2017 | Read review
“The rooms on the south side have floor to ceiling windows.”
 of 5 bubbles BarriereFisherman, 8 Feb 2017 | Read review
“Room feel like home”
 of 5 bubbles agapetrust, 16 Jan 2017 | Read review
“Rooms on north side face city”
 of 5 bubbles mickk676, 25 Oct 2016 | Read review
“Room at a higher level and try not to get the rooms facing the apartment complex.”
 of 5 bubbles fansntt, 5 Sep 2016 | Read review
5 of 5